Logo of Freshping by Freshworks

Freshping by Freshworks

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Company health

Employee growth
11% increase in the last year
Web traffic
No change in the last quarter
Financing
September 2019 - $484M

Ratings

G2
4.6/5
(994)
Glassdoor
3.4/5
(1891)

Freshping by Freshworks description

Freshping by Freshworks is a website monitoring tool designed for organizations of all sizes that need to ensure their websites and web services are always operational. It provides users with uptime monitoring, performance tracking, and customizable alerts via various channels like Slack, SMS, and email. One of its standout features is a free plan that includes a generous number of monitors and features, making it suitable for businesses on a budget.


Who is Freshping by Freshworks best for

Freshping by Freshworks is a website monitoring tool praised for its easy setup, comprehensive free plan, and fast, efficient monitoring. Users appreciate the diverse monitoring options and public status page feature. However, some users mention limited status page customization and occasional issues with its CSS and JS. A mobile app or improved mobile website is desired.

  • Ideal for small to enterprise-level businesses seeking reliable website monitoring.

  • A good fit for IT, Software, and Telecom companies, but also suitable for Education, Non-profit, Energy, and Marketing businesses.


Freshping by Freshworks features

Supported

Freshping supports SSL certificate expiration monitoring, potentially with limitations in the free version.

Supported

Freshping supports keyword monitoring through its String & Status Code checks feature.

Supported

Freshping can send alerts for network issues like downtime via various channels.

Supported

Freshping monitors application and server performance in real-time, including downtime checks and instant notifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.43

Customer Service

Neutral
-0.11

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Strongly positive
+0.83

Freshping by Freshworks reviews

We've summarised 994 Freshping by Freshworks reviews (Freshping by Freshworks G2 reviews) and summarised the main points below.

Pros of Freshping by Freshworks
  • Easy setup and integration, praised for its quick deployment and user-friendly interface.
  • Comprehensive free plan with a generous number of monitors and features.
  • Fast and efficient automated monitoring with timely notifications via email and Slack.
  • Provides a public status page with customizable domain and detailed uptime reports.
  • Wide range of monitoring options, including HTTP/S, WebSockets, ICMP, TCP, UDP, and DNS checks.
Cons of Freshping by Freshworks
  • Limited customization options for status pages, particularly regarding colors and layout.
  • Occasional issues with CSS and JS on status page load.
  • Product updates and new releases could be communicated more effectively.
  • Limited mobile experience; a dedicated mobile app or a more responsive mobile website would be beneficial.
  • Integration with Freshstatus and Freshservice could be improved, especially regarding incident logging and data synchronization.

Freshping by Freshworks pricing

The commentary is based on 189 reviews from Freshping by Freshworks G2 reviews.

Freshping offers a generous free tier for website monitoring, covering up to 50 URLs. Users praise the free plan's features and ease of use, making it a cost-effective solution for basic uptime monitoring. Paid plans offer additional features, but the free tier provides substantial value.

Users sentiment

Rather positive
+0.43

See the Freshping by Freshworks pricing page.

  • Freshping by Freshworks has a free plan.

  • Freshping by Freshworks has a free trial.

Free
0

Shared inbox, team collaboration via threads, and an integrated knowledge base for seamless and efficient customer service

Growth
180

Everything in Free plus reports, real-time dashboards, automation, and customer portal for comprehensive and efficient service management

Pro
588

Everything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting, and different routing mechanisms

Enterprise
948

Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features, and more


Freshping by Freshworks alternatives

  • Logo of UptimeRobot
    UptimeRobot
    Website monitoring ensuring peace of mind with reliable uptime alerts.
    Read more
  • Logo of ITRS Uptrends
    ITRS Uptrends
    Prevent downtime. Ensure website and app performance. Real-time insights.
    Read more
  • Logo of RapidSpike
    RapidSpike
    Complete website monitoring, protecting revenue and customer experience.
    Read more
  • Logo of Instatus
    Instatus
    Communicate downtime clearly, build trust, and reduce support tickets.
    Read more
  • Logo of Zabbix
    Zabbix
    Open-source server, network, app monitoring. Scalable, reliable alerts.
    Read more
  • Logo of Better Stack
    Better Stack
    Website monitoring, incident management, and log analysis.
    Read more

Freshping by Freshworks FAQ

  • What is Freshping by Freshworks and what does Freshping by Freshworks do?

    Freshping by Freshworks is a website monitoring tool offering uptime monitoring, performance tracking, and alerts via Slack, SMS, and email. A generous free plan makes it accessible for budget-conscious businesses. It's praised for its ease of use and comprehensive monitoring options.

  • How does Freshping by Freshworks integrate with other tools?

    Freshping integrates with popular communication channels like Slack, SMS, and email for alerting. It also supports integration with other Freshworks products, though users have noted this could be improved. Specific integrations for other tools are not widely advertised.

  • What the main competitors of Freshping by Freshworks?

    Freshping's main competitors include LogicMonitor, Pulsetic, Datadog, and Robotalp. These alternatives offer similar website monitoring capabilities, such as uptime monitoring, performance tracking, and alerting. Some also provide additional features like security checks and customizable status pages.

  • Is Freshping by Freshworks legit?

    Yes, Freshping by Freshworks is a legitimate website monitoring tool. It's known for its ease of use, comprehensive free plan, and reliable performance. While some users desire more customization options, Freshping is generally considered safe and effective for ensuring website uptime.

  • How much does Freshping by Freshworks cost?

    Freshping offers a free plan. Paid plans are Growth at $180, Pro at $588, and Enterprise at $948. The pricing is likely per month and seat-based but this is not specified. A free trial is available. Freddy AI add-ons are also offered but pricing is not available.

  • Is Freshping by Freshworks customer service good?

    Freshping's customer service receives mixed reviews. While most users praise the helpful and responsive support team, some have experienced slow response times. Overall, users find the service easy to use and set up, appreciating the free tier and comprehensive features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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