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Gingr

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Company health

Employee growth
22% increase in the last year
Web traffic
2% increase in the last quarter

Ratings

G2
4.1/5
(14)
Capterra
4.6/5
(204)

Gingr description

Gingr is a software designed for pet care businesses like kennels, groomers, and pet sitters. It offers tools to manage online bookings, payments, staff schedules, and send automated reminders. Customers can access their information through a mobile-friendly portal. Gingr prioritizes data security and system reliability.


Who is Gingr best for

Gingr helps pet care businesses manage bookings, staff, and client communication. Users praise the user-friendly interface and mobile access, but some report issues with the client portal and inconsistent support. Consider Gingr if you need robust pet care software but be prepared for potential technical hiccups.

  • Best for small to medium-sized pet care businesses.

  • Ideal for pet care businesses such as kennels, groomers, and pet sitters.


Gingr features

Supported

Clients can access a portal to manage bookings, pet information, payments, and communicate.

Supported

Clients can book appointments online through the customer portal or app.

Supported

Gingr allows storing pet health records, including vaccinations, allergies, and dietary needs.

Supported

Gingr supports automated email reminders for appointments, payments, and other events.

Supported

Gingr supports staff scheduling, including shift management and schedule publishing.

Supported

Gingr supports online payments for invoices, packages, and more via its customer portal.

Supported

Gingr automatically generates invoices based on predefined pricing rules.


Gingr reviews

We've summarised 218 Gingr reviews (Gingr Software Advice reviews, Gingr GetApp reviews, Gingr Capterra reviews and Gingr G2 reviews) and summarised the main points below.

Pros of Gingr
  • User-friendly interface for staff and pet owners
  • Mobile-friendly access and online booking capabilities
  • Automated reminders and stored credit cards
  • Customizable features and options
  • Excellent and responsive customer support via chat
Cons of Gingr
  • Difficult client portal login and password reset issues
  • Inconsistent information from sales, implementation, and development teams
  • Lack of adequate support for multi-channel businesses (grooming, retail, etc.)
  • Limited reporting features, especially for memberships and financials
  • Glitchy software with recurring bugs

Gingr pricing

The commentary is based on 19 reviews from Gingr Capterra reviews and Gingr G2 reviews.

Gingr's pricing is a frequent topic in reviews. While some users consider it expensive, especially for individual pet owners, many business owners find it valuable and worthwhile. Others mention frustration with ongoing charges despite onboarding issues, and complex pricing structures for credit card processing. However, many feel that Gingr's features justify the cost, particularly due to time savings and increased efficiency.

Users sentiment

Strongly negative
-1

Gingr alternatives

  • Logo of BusyPaws
    BusyPaws
    Manages pet care businesses: bookings, clients, payments, and more.
    Read more
  • Logo of MoeGo
    MoeGo
    Easy pet business management: bookings, payments, and happy clients.
    Read more
  • Logo of Time To Pet
    Time To Pet
    Effortless pet care business management software for scheduling and growth.
    Read more
  • Logo of PetPocketbook
    PetPocketbook
    Manage clients, schedules, payments, and team communication for pet care.
    Read more
  • Logo of Pet Sitter Plus
    Pet Sitter Plus
    Effortless pet-sitting business management with scheduling, billing, and GPS tracking.
    Read more
  • Logo of Savvy Pet Spa
    Savvy Pet Spa
    Streamlines pet grooming businesses with scheduling, booking, and client tools.
    Read more

Gingr FAQ

  • What is Gingr and what does Gingr do?

    Gingr is pet care business software for managing online bookings, staff schedules, and client communication. It offers automated reminders, payment processing, and a client portal. Gingr streamlines operations and improves efficiency for kennels, groomers, and pet sitters.

  • How does Gingr integrate with other tools?

    Gingr integrates with various payment processors for online transactions. It also offers a customer portal for client access to booking, pet information, and payments. Information on other integrations is limited.

  • What the main competitors of Gingr?

    Gingr's main competitors include Time To Pet, Pawfinity, MoeGo, PetPocketbook, BusyPaws, and Pet Manager. These alternatives offer similar features for pet care businesses, such as online booking, scheduling, and client communication tools.

  • Is Gingr legit?

    Yes, Gingr is a legitimate software solution for pet care businesses. Gingr offers helpful features like online booking, automated reminders, and staff scheduling. While some users report login issues and occasional bugs, many praise its user-friendly interface and mobile accessibility.

  • How much does Gingr cost?

    I couldn't find pricing details for Gingr. For the most current pricing information, it's best to check their official website or contact their sales team directly.

  • Is Gingr customer service good?

    Gingr's customer service receives mixed reviews. While many users praise the responsive and helpful support team, particularly via chat, others have experienced inconsistent service, difficulty reaching support, and unhelpful responses to technical issues. Some users also mention poor handling of initial setup and onboarding.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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