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GSMtasks

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Company health

Employee growth
39% increase in the last year
Web traffic
48% increase in the last quarter

Ratings

G2
4.5/5
(4)
Capterra
4.7/5
(32)

GSMtasks description

GSMtasks is a delivery management software designed to improve the efficiency of mobile workforces like delivery drivers and technicians. It offers route optimization, real-time tracking, and automated customer notifications. With a mobile app for drivers and a web dashboard for dispatchers, GSMtasks simplifies communication and streamlines operations for mid-sized businesses, ultimately aiming to increase customer satisfaction and reduce delivery costs.


Who is GSMtasks best for

GSMtasks is a delivery management software streamlining operations for mid-sized businesses. Users praise its ease of use, real-time tracking, and responsive customer support. However, some report app crashes and complex backend setup. Route optimization and automated notifications help reduce costs and boost customer satisfaction.

  • Best for medium-sized businesses (101-1000 employees), suitable for large enterprises.

  • Ideal for transportation and logistics companies.


GSMtasks features

Supported

GSMtasks supports route planning and optimization for deliveries.

Supported

GSMtasks supports assigning and optimizing routes for multiple drivers.

Supported

GSMtasks supports driver schedules and performance tracking.

Supported

GSMtasks supports real-time driver tracking and provides real-time location and progress data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

GSMtasks reviews

We've summarised 36 GSMtasks reviews (GSMtasks Software Advice reviews, GSMtasks Capterra reviews and GSMtasks G2 reviews) and summarised the main points below.

Pros of GSMtasks
  • Excellent and responsive customer support, even on weekends.
  • Easy to use interface and simple operation.
  • Effective route optimization, saving time and fuel.
  • Real-time tracking and communication features.
  • Customizable PODs (proof of delivery) and other flexible features.
Cons of GSMtasks
  • App crashes and freezes, requiring restarts.
  • Integration with other platforms like Shopify can be expensive.
  • Limited branding customization options.
  • Backend setup can be complex initially.
  • Address auto-correction issues.

GSMtasks pricing

The commentary is based on 9 reviews from GSMtasks Capterra reviews.

Users consistently praise GSMtasks for its affordability and excellent value. Many reviewers highlight its competitive pricing, especially considering its rich feature set and responsive customer support. Some find integration costs high, but overall, the price is considered very reasonable.

Users sentiment

Strongly positive
+1

GSMtasks alternatives

  • Logo of Radaro
    Radaro
    Smart delivery routes, real-time tracking, happier customers.
    Read more
  • Logo of Onfleet
    Onfleet
    Effortless delivery management: optimize, track, and delight customers.
    Read more
  • Logo of Pidge
    Pidge
    Streamlines deliveries, optimizes routes, and improves customer satisfaction.
    Read more
  • Logo of Dispatch Science
    Dispatch Science
    Smart delivery management software. Optimize routes, track in real-time, and delight customers.
    Read more
  • Logo of Locate2u
    Locate2u
    Real-time delivery tracking, route optimization, and happy customers.
    Read more
  • Logo of FarEye
    FarEye
    Streamlines deliveries, boosts efficiency, and elevates customer experiences.
    Read more

GSMtasks FAQ

  • What is GSMtasks and what does GSMtasks do?

    GSMtasks is a delivery management software that optimizes routes, tracks drivers in real-time, and automates customer notifications. It features a mobile app for drivers and a web dashboard for dispatchers, simplifying communication and streamlining operations to boost customer satisfaction and reduce delivery costs.

  • How does GSMtasks integrate with other tools?

    GSMtasks integrates with other platforms through its API. While it offers seamless integration with some tools, integrating with platforms like Shopify can be costly. There might be limitations in branding customization during integration.

  • What the main competitors of GSMtasks?

    Top alternatives to GSMtasks include Routific, Dispatch Science, and Foodeli. These competitors offer similar features such as route optimization, driver tracking, and customer notifications, catering to businesses with delivery and logistics needs.

  • Is GSMtasks legit?

    Yes, GSMtasks is a legitimate delivery management software. User reviews praise its ease of use, effective route optimization, and responsive customer support. It's considered safe and reliable for managing mobile workforces, though some users have reported occasional app crashes.

  • How much does GSMtasks cost?

    GSMtasks does not publicly disclose pricing information. Contact their sales team for product pricing details and to determine if GSMtasks is worth it for your needs.

  • Is GSMtasks customer service good?

    GSMtasks customers rave about the excellent and responsive customer support, often highlighting its helpfulness and promptness, even on weekends. Users also appreciate the team's willingness to address issues and incorporate user suggestions for improvements.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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