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Heyophone description
Heyophone is a digital phone line service designed for small businesses in India. It allows businesses to use a single phone number for multiple staff members and offers features like call distribution, call recording, and WhatsApp integration. The app also provides analytics and tracking for calls, helping businesses monitor staff performance. Heyophone aims to simplify business communication and offers different plans based on the number of users and desired features.
Who is Heyophone best for
Heyo Phone is a great fit for small to medium-sized Indian businesses seeking affordable digital phone solutions. We find that companies that need to easily add and manage team members, value call recording and WhatsApp integration will benefit the most. Keep in mind that users have reported occasional call quality issues and mixed experiences with customer support, so it may not be a fit for everyone.
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Perfect for small teams (1-100 employees) seeking affordable communication solutions. It streamlines team collaboration and boosts customer engagement.
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Useful across diverse sectors, but especially beneficial for software, IT, and telecommunications, optimizing customer interactions and internal workflows.
Heyophone features
Supported Professional Business Phone Number: Users can establish a dedicated business phone number distinct from their personal contacts, enhancing professionalism and client interactions. |
Supported Virtual Phone Number: Provides users with a virtual phone number that can be used for business communication without needing a physical SIM card or device. |
Supported Auto-attendant: An automated system answers incoming calls and directs them to the appropriate department or individual, improving call handling efficiency and providing a professional first impression. |
Supported IVR: Interactive Voice Response (IVR) system automates call handling by providing callers with a menu of options to direct their call to the right person or department. |
Supported WhatsApp Integration: Heyo Phone integrates with WhatsApp, allowing businesses to manage customer communication and support through the popular messaging platform. |
Supported Call Recording: Allows businesses to record calls for quality control, training, and record-keeping purposes. |
Supported Call Analytics & Tracking: Provides businesses with call analytics and tracking capabilities to monitor call performance, identify trends, and optimize communication strategies. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Heyophone pricing
The commentary is based on 4 reviews from Heyophone G2 reviews.
We find that Heyophone's pricing starts at a reasonable ₹199/month. While some users find this affordable, others feel the price could be lower, especially for businesses with basic needs. Overall, the value of the features offered is generally considered good.
Users sentiment
See the Heyophone pricing page.
This plan includes a virtual business card, unlimited minutes, call recording, a WhatsApp business number, call forwarding, call distribution, and more. It allows for 2 agents (1 admin & 1 staff).
This plan includes all the features of the Lite plan and adds IVR functionality. It allows for 5 agents (1 admin & 4 staff).
Heyophone alternatives
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Heyophone FAQ
We find Heyophone to be a helpful virtual phone system designed for small businesses in India. It offers a single business number for multiple users, call recording, and WhatsApp integration. In our experience, it simplifies communication, but customer support has room for improvement.
What is Heyophone and what does Heyophone do?
We find Heyophone to be a helpful virtual phone system designed for small businesses in India. It offers a single business number for multiple users, call recording, and WhatsApp integration. In our experience, it simplifies communication, but customer support has room for improvement.
Heyophone integrates with WhatsApp, allowing businesses to manage customer communication and support through the popular messaging platform. We find this integration particularly useful for reaching clients where they already are. Beyond that, information on further integrations is limited.
How does Heyophone integrate with other tools?
Heyophone integrates with WhatsApp, allowing businesses to manage customer communication and support through the popular messaging platform. We find this integration particularly useful for reaching clients where they already are. Beyond that, information on further integrations is limited.
We find that MyOperator and OpenPhone are the main competitors to Heyophone. Both offer similar business phone system features for streamlined calling, messaging, and team management.
What the main competitors of Heyophone?
We find that MyOperator and OpenPhone are the main competitors to Heyophone. Both offer similar business phone system features for streamlined calling, messaging, and team management.
We find Heyophone to be a legitimate service. However, user reviews on G2 highlight some concerns regarding customer support and pricing. We advise you to weigh these factors against its useful features before making a decision.
Is Heyophone legit?
We find Heyophone to be a legitimate service. However, user reviews on G2 highlight some concerns regarding customer support and pricing. We advise you to weigh these factors against its useful features before making a decision.
Heyo Phone offers two paid plans: the Lite plan at ₹199/month and the Pro plan at ₹499/month. There's no free trial or free plan available. We find the pricing competitive for the features included.
How much does Heyophone cost?
Heyo Phone offers two paid plans: the Lite plan at ₹199/month and the Pro plan at ₹499/month. There's no free trial or free plan available. We find the pricing competitive for the features included.
Based on user feedback, Heyophone's customer service appears to be a significant drawback. While users appreciate the features and functionality, they've expressed concerns about unhelpful and unresponsive support experiences. We recommend considering this aspect when evaluating Heyophone.
Is Heyophone customer service good?
Based on user feedback, Heyophone's customer service appears to be a significant drawback. While users appreciate the features and functionality, they've expressed concerns about unhelpful and unresponsive support experiences. We recommend considering this aspect when evaluating Heyophone.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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