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Hostwinds

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Company health

Employee growth
No change in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
4.9/5
(438)
TrustPilot
4.0/5
(77)

Hostwinds description

Hostwinds is a web hosting provider offering various services like shared hosting, reseller hosting, VPS, and cloud servers. They focus on providing reliable service with 24/7 customer support and a 99.9999% uptime guarantee. They aim for competitive pricing and cater to a global customer base, making them suitable for businesses seeking a dependable hosting solution.


Who is Hostwinds best for

Hostwinds offers reliable web hosting with excellent customer support, making them an ideal choice for small to medium-sized businesses. Users praise their fast server speeds and competitive pricing. However, some have experienced billing issues and slow ticket responses. If you prioritize responsive support and uptime, Hostwinds is a strong contender.

  • Best for small to medium-sized businesses.

  • Suitable for most industries, particularly e-commerce and online businesses.


Hostwinds features

Supported

Hostwinds supports CDN integration through Cloudflare.

Supported

Hostwinds offers fully managed VPS and cloud hosting with instant provisioning.

Supported

Hostwinds offers managed WordPress hosting, including server management, security, and performance optimization.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Rather positive
+0.62

Ease of Use

Neutral
+0.14

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Rather negative
-0.33

Scalability

Rather negative
-0.33

Hostwinds reviews

We've summarised 515 Hostwinds reviews (Hostwinds TrustPilot reviews and Hostwinds G2 reviews) and summarised the main points below.

Pros of Hostwinds
  • Excellent and responsive customer support via chat, often praised for going above and beyond.
  • Fast server speeds and reliable uptime, generally meeting the 99.9999% guarantee.
  • Competitive pricing, especially for the first year, and a variety of hosting options.
  • Easy-to-use control panel (cPanel) and website builder.
  • Wide range of features, including unlimited bandwidth, email accounts, and one-click app installations.
Cons of Hostwinds
  • Account deactivations without notification followed by verification issues.
  • Unclear and inconsistent billing practices, leading to unexpected charges and difficulties with refunds.
  • Slow ticket response times, often with unhelpful or generic replies.
  • Tech support lacks expertise in certain areas, like dealing with malware or specific applications.
  • Difficulty canceling accounts and obtaining refunds, with unresponsive billing departments.

Hostwinds pricing

The commentary is based on 87 reviews from Hostwinds G2 reviews and Hostwinds TrustPilot reviews.

Hostwinds' pricing receives mixed reviews. While many users appreciate the affordable plans and excellent value, some find the pricing a bit high, especially after the first-year promotion. Others mention hidden fees and an aggressive auto-renewal policy. Several users feel that the services are worth the cost due to the performance and support.

Users sentiment

Rather positive
+0.33

Hostwinds alternatives

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    20i
    Fast, scalable cloud hosting, built for agencies and resellers.
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  • Logo of AHOST.EU
    AHOST.EU
    Fast, secure global hosting with 24/7 expert support.
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  • Logo of Utho
    hostwinds vs Utho
    Simple, affordable Indian cloud hosting for easy scaling.
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  • Logo of Rocket.net
    Rocket.net
    Blazing-fast, secure WordPress hosting, effortlessly managed.
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  • Logo of SiteGround
    SiteGround
    Fast, secure, managed web hosting with excellent support.
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Hostwinds FAQ

  • What is Hostwinds and what does Hostwinds do?

    Hostwinds is a web hosting provider offering shared, reseller, VPS, and cloud hosting solutions. They focus on reliable service with 24/7 support and a 99.9999% uptime guarantee. Hostwinds offers competitive pricing and various features like managed WordPress hosting and CDN integration.

  • How does Hostwinds integrate with other tools?

    Hostwinds integrates with Cloudflare for CDN services. They also offer managed WordPress hosting, handling server management, security, and performance optimization, simplifying website administration. Further integration details are limited.

  • What the main competitors of Hostwinds?

    Hostwinds' main competitors include HostArmada, known for speed and robust security; DigitalOcean, favored for its user-friendly cloud platform; and Rocket.net, specializing in managed WordPress hosting. Cloudways and IonBlade are also alternatives offering managed cloud and various hosting services, respectively.

  • Is Hostwinds legit?

    Hostwinds is a legitimate web hosting provider. They offer reliable service, fast server speeds, and 24/7 customer support. However, some users have reported issues with billing practices and account cancellations. Consider these factors when deciding if Hostwinds is safe for your needs.

  • How much does Hostwinds cost?

    Hostwinds pricing details are not available. Contact Hostwinds directly to determine whether its product pricing is worth the investment.

  • Is Hostwinds customer service good?

    Hostwinds customer service receives mixed reviews. While many users praise the prompt and helpful support via chat, others report slow ticket responses and unhelpful replies. Some customers commend the support team's willingness to go the extra mile, while others have experienced unhelpful support and difficulty resolving issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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