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IBM Instana description
IBM Instana is an all-in-one monitoring platform for the modern IT needs of mid-sized and larger businesses. It automatically tracks your websites, applications, and the infrastructure they run on. Instana provides a real-time view of your technology's performance, helping IT teams understand how everything is connected and quickly resolve any issues that pop up. This leads to a smoother user experience for your customers and less time spent troubleshooting problems.
What companies are using IBM Instana?
Who is IBM Instana best for
IBM Instana offers real-time monitoring for applications and infrastructure. Users praise its AI-driven insights and comprehensive visibility. However, some note its high pricing and complex interface. Ideal for mid-sized to large businesses with complex IT environments seeking a robust monitoring solution.
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Best fit for mid-sized to large businesses.
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Ideal for Software, IT & Telecommunications, and suitable for Transportation & Logistics, Healthcare, Wellness & Pharma, Finance, Banking & Insurance, and Professional Services.
IBM Instana features
Supported Instana offers real-time application and server performance monitoring. |
Supported Instana supports monitoring applications in cloud environments like AWS, Azure, GCP, and IBM Cloud. |
Supported Instana supports code-level monitoring, especially for Java applications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
IBM Instana reviews
We've summarised 349 IBM Instana reviews (IBM Instana G2 reviews) and summarised the main points below.
- AI-driven insights and automated root cause analysis are highly valuable.
- Real-time monitoring, even at the infrastructure level, is a major plus.
- Comprehensive, full-stack visibility across various technologies.
- Easy integration with various platforms and tools, including Slack and Opsgenie.
- Excellent and responsive customer support.
- High pricing makes it unaffordable for smaller organizations.
- Difficult for beginners; steep learning curve for advanced features.
- Occasional bugs and agent issues impacting performance.
- UI/UX can be confusing or overwhelming, especially with information overload.
- Limited log analysis and customization options compared to competitors.
IBM Instana pricing
The commentary is based on 28 reviews from IBM Instana G2 reviews.
Instana's pricing is generally considered high, especially for smaller organizations, and some users mention a recent price increase. Despite this, many find the pricing model simple and predictable, justifying the cost with the value provided by the platform's advanced features and capabilities.
Users sentiment
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IBM Instana FAQ
IBM Instana is a comprehensive application performance monitoring (APM) solution designed for mid-size to large businesses. It provides real-time insights into application, infrastructure, and website performance, leveraging AI-powered analysis and automation for root cause identification and troubleshooting. This enables faster issue resolution and optimized user experiences.
What is IBM Instana and what does IBM Instana do?
IBM Instana is a comprehensive application performance monitoring (APM) solution designed for mid-size to large businesses. It provides real-time insights into application, infrastructure, and website performance, leveraging AI-powered analysis and automation for root cause identification and troubleshooting. This enables faster issue resolution and optimized user experiences.
IBM Instana integrates with various tools, including Slack and Opsgenie, offering seamless collaboration and alert management. It also supports integrations with cloud platforms like AWS, Azure, GCP, and IBM Cloud, ensuring comprehensive monitoring across diverse environments.
How does IBM Instana integrate with other tools?
IBM Instana integrates with various tools, including Slack and Opsgenie, offering seamless collaboration and alert management. It also supports integrations with cloud platforms like AWS, Azure, GCP, and IBM Cloud, ensuring comprehensive monitoring across diverse environments.
Top alternatives to IBM Instana include Dynatrace, Datadog, and eG Enterprise. These competitors offer similar application performance monitoring (APM) and observability features, catering to diverse IT infrastructure needs.
What the main competitors of IBM Instana?
Top alternatives to IBM Instana include Dynatrace, Datadog, and eG Enterprise. These competitors offer similar application performance monitoring (APM) and observability features, catering to diverse IT infrastructure needs.
Yes, IBM Instana is a legitimate all-in-one monitoring platform known for its AI-driven insights and real-time monitoring capabilities. It is generally considered safe and reliable for mid-size and larger businesses seeking enhanced IT performance monitoring.
Is IBM Instana legit?
Yes, IBM Instana is a legitimate all-in-one monitoring platform known for its AI-driven insights and real-time monitoring capabilities. It is generally considered safe and reliable for mid-size and larger businesses seeking enhanced IT performance monitoring.
I couldn't find pricing details for IBM Instana. Contact IBM directly to discuss pricing options and determine if Instana's product features are worth the investment for your needs.
How much does IBM Instana cost?
I couldn't find pricing details for IBM Instana. Contact IBM directly to discuss pricing options and determine if Instana's product features are worth the investment for your needs.
IBM Instana's customer service receives positive feedback, with users highlighting its responsiveness and helpfulness in resolving issues and providing support. Some users mention slower support response times after the IBM acquisition.
Is IBM Instana customer service good?
IBM Instana's customer service receives positive feedback, with users highlighting its responsiveness and helpfulness in resolving issues and providing support. Some users mention slower support response times after the IBM acquisition.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.