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IBM watsonx.ai

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Company health

Employee growth
5% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.5/5
(28)

IBM watsonx.ai description

IBM watsonx.ai is a platform designed to help businesses build, train, and use AI models. It offers tools for creating AI-powered applications, including chatbots and predictive models, without needing extensive coding knowledge. It aims to make AI accessible for various business tasks, from improving customer service to automating data analysis. IBM emphasizes its practical, business-focused approach and pre-built models to help companies see faster results.


Who is IBM watsonx.ai best for

IBM watsonx.ai empowers businesses to build, train, and deploy AI models. A user-friendly interface simplifies AI development, enabling the creation of chatbots and predictive models. While praised for its customer support and data integration capabilities, some users note the high price point and complex setup. It's best suited for businesses wanting to enhance customer service and automate data analysis.

  • Ideal for small, medium, and large businesses seeking AI solutions.

  • Suitable for businesses across all industries looking to leverage AI.


IBM watsonx.ai features

Supported

IBM watsonx Orchestrate helps to increase productivity by easily creating, deploying and managing AI assistants and agents to automate and simplify business and customer-facing processes, thus eliminating busywork.

Supported

IBM watsonx.ai is an enterprise-grade AI studio designed to help AI builders build AI solutions.

Supported

IBM watsonx.data is a hybrid, open data lakehouse designed to power AI and analytics with all your data, anywhere.

Supported

IBM watsonx.governance is an end-to-end toolkit for AI governance across to manage risk, compliance and the entire AI lifecycle.

Supported

IBM watsonx Assistant helps build better virtual agents to drive enterprise productivity.

Supported

IBM watsonx Code Assistant helps accelerate code generation and increase developer productivity with generative AI.

Supported

IBM watsonx Code Assistant for Red Hat Ansible helps accelerate Playbook creation in Ansible Automation Platform with generative AI.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather negative
-0.5

Ease of Use

Strongly positive
+0.85

Reliability and Performance

Rather negative
-0.6

Ease of Implementation

Rather positive
+0.33

IBM watsonx.ai reviews

We've summarised 28 IBM watsonx.ai reviews (IBM watsonx.ai G2 reviews) and summarised the main points below.

Pros of IBM watsonx.ai
  • User-friendly interface and overall positive user experience.
  • Excellent customer support, responsive and efficient.
  • Strong data integration capabilities for various applications.
  • Effective for creating chatbots and voiceovers.
  • Helpful for data analysis and generating insights from data.
Cons of IBM watsonx.ai
  • High pricing makes it less accessible for smaller businesses.
  • Complex setup and configuration can be challenging for non-AI specialists.
  • Limited customization options within the user interface.
  • Occasional performance issues, requiring service restarts.
  • Improvements needed in voiceover and studio feature quality.

IBM watsonx.ai pricing

The commentary is based on 6 reviews from IBM watsonx.ai G2 reviews.

IBM watsonx.ai offers powerful AI capabilities, but reviews indicate the pricing is high and may be prohibitive for smaller businesses. Some users find the cost concerning, especially compared to similar tools. While enterprise users benefit from the platform's features, the cost remains a significant factor.

Users sentiment

Strongly negative
-1

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IBM watsonx.ai FAQ

  • What is IBM watsonx.ai and what does IBM watsonx.ai do?

    IBM watsonx.ai is an AI platform that helps businesses build, train, and deploy AI models. It offers tools for creating AI-powered applications, including chatbots and predictive models. With its user-friendly interface, watsonx.ai aims to make AI accessible for various business tasks.

  • How does IBM watsonx.ai integrate with other tools?

    IBM watsonx.ai integrates with various data sources and tools through APIs and its open platform architecture. It supports data integration for building AI models and deploying AI-powered applications, enabling seamless workflows across different systems. Specific integrations mentioned include watsonx.data, watsonx.governance, and watsonx Orchestrate.

  • What the main competitors of IBM watsonx.ai?

    Top alternatives to IBM watsonx.ai include Qlik AutoML, SAS Viya, and RapidCanvas. These platforms offer similar AI-driven solutions for businesses seeking to build and deploy AI models, often with a focus on simplified interfaces and no-code/low-code development.

  • Is IBM watsonx.ai legit?

    Yes, IBM watsonx.ai is a legitimate AI platform offered by a reputable company. It's considered safe and user-friendly, though some users find setup complex and pricing high. It offers strong data integration and AI model building capabilities.

  • How much does IBM watsonx.ai cost?

    I couldn't find pricing details for IBM watsonx.ai. Contact IBM directly to determine if watsonx.ai's product pricing and features meet your needs.

  • Is IBM watsonx.ai customer service good?

    Customer reviews on watsonx.ai's support are mixed. While some users praise the excellent and efficient customer service, others express that it could be improved. More specific details on support experiences are limited.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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