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iClassPro

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Company health

Employee growth
7% increase in the last year
Web traffic
14% decrease in the last quarter

Ratings

G2
5.0/5
(4)
Capterra
4.5/5
(453)

iClassPro description

iClassPro is a cloud-based software designed for children's activity centers to manage their business operations. It helps streamline tasks like scheduling classes, tracking attendance, managing staff, and handling billing. iClassPro also offers features such as skill tracking, party bookings, and business performance analysis. It aims to reduce administrative workload, allowing owners to focus on coaching and teaching. iClassPro also provides branded solutions like custom websites and mobile apps.


Who is iClassPro best for

iClassPro is a user-friendly cloud-based software designed for children's activity centers. Users praise its comprehensive features, parent portal, and mobile app. However, some have noted issues with reporting and specific features like autopay and punch passes. iClassPro helps manage classes, staff, and billing, allowing owners to focus on coaching and teaching.

  • Best for small to medium-sized businesses, especially those with a focus on children's activities.

  • Ideal for children's activity centers like gyms, dance studios, and swim schools, but also suitable for other activity-based businesses.


iClassPro features

Supported

iClassPro offers reports for income, expenses, and profitability analysis.

Supported

iClassPro allows creating and managing staff schedules.

Supported

iClassPro allows staff to input and track class attendance.

Supported

iClassPro offers a mobile app for booking classes, camps, and appointments.

Supported

iClassPro allows scheduling and managing classes, private lessons, and appointments.

Supported

iClassPro integrates with various payment processors and accepts credit cards, debit cards, and other payment methods.

Supported

iClassPro supports party bookings, including scheduling, payments, and attendee management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.38

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Neutral
+0.29

Ease of Implementation

Rather positive
+0.45

Scalability

Rather positive
+0.5

iClassPro reviews

We've summarised 457 iClassPro reviews (iClassPro Capterra reviews and iClassPro G2 reviews) and summarised the main points below.

Pros of iClassPro
  • Excellent customer support, quick to respond and helpful
  • User-friendly interface for both staff and customers
  • Parent portal and mobile app are convenient and well-designed
  • Software is constantly updated with new features
  • Comprehensive class management features, including scheduling, attendance, and billing
Cons of iClassPro
  • Difficult to pull specific reports, reporting function needs improvement
  • High credit card processing fees
  • Autopay is not fully automated, requires manual initiation
  • Difficult to set up trial classes and intro offers
  • Punch pass feature is clunky and poorly executed

iClassPro pricing

The commentary is based on 38 reviews from iClassPro Capterra reviews.

iClassPro's pricing is generally considered good value, especially for small businesses, given its extensive features and regular updates. However, some users find the cost high, particularly concerning credit card processing fees and add-on features. Others wish for cheaper options for limited or seasonal use.

Users sentiment

Rather negative
-0.38

iClassPro alternatives

  • Logo of brightwheel
    brightwheel
    Streamlines childcare management: billing, messaging, learning, and more.
    Read more
  • Logo of ClassJuggler
    ClassJuggler
    Streamlines class management, bookings, and billing for studios.
    Read more
  • Logo of Smartcare
    Smartcare
    Streamlines childcare management: billing, scheduling, and parent communication.
    Read more
  • Logo of Omnify
    Omnify
    Streamlines bookings, payments, and customer management for camps.
    Read more
  • Logo of Jackrabbit Class
    Jackrabbit Class
    Streamlines class management, boosts enrollment, and simplifies admin.
    Read more
  • Logo of Famly
    Famly
    Childcare management software simplifying admin, billing, and parent communication.
    Read more

iClassPro FAQ

  • What is iClassPro and what does iClassPro do?

    iClassPro is cloud-based class management software designed for children's activity centers. It streamlines scheduling, attendance tracking, billing, and staff management. iClassPro also offers skill tracking, party bookings, and business performance analysis tools, helping owners focus on teaching and coaching.

  • How does iClassPro integrate with other tools?

    iClassPro integrates with various payment processors for seamless transactions. It also offers branded web and mobile apps, enhancing customer engagement. While it lacks specific integrations mentioned, its focus is on providing an all-in-one platform.

  • What the main competitors of iClassPro?

    iClassPro's main competitors include TeamUp, Smartcare, Clubworx, brightwheel, Mindbody, and PT Distinction. These alternatives offer similar features for managing class scheduling, billing, and communication, catering to fitness and childcare businesses.

  • Is iClassPro legit?

    iClassPro is a legitimate software solution. User reviews highlight its excellent customer support and user-friendly interface. While some users mention reporting limitations and high processing fees, iClassPro remains a safe and popular choice for managing children's activity centers.

  • How much does iClassPro cost?

    iClassPro does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if iClassPro is worth the investment for your class-based business.

  • Is iClassPro customer service good?

    iClassPro's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, friendly, and knowledgeable support staff, highlighting their responsiveness and ability to resolve issues efficiently. The readily available support, via phone, email, and chat, is a significant advantage.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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