Logo of Ideagen Quality Management

Ideagen Quality Management

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Company health

Employee growth
15% increase in the last year
Web traffic
12% decrease in the last quarter
Financing
August 2021 - $344M

Ratings

G2
4.0/5
(336)

Ideagen Quality Management description

Ideagen Quality Management is a comprehensive software system designed to help mid-sized and large companies in regulated industries manage quality, compliance, and documents. This user-friendly system acts as a central hub for all documentation, data, and activities related to quality processes, helping your company comply with industry standards. Ideagen Quality Management offers modules for document control, audits, issue tracking, risk management, training, and more. This system aims to streamline quality processes, reduce administrative burdens, and improve overall organizational quality and compliance.


What companies are using Ideagen Quality Management?

Spire Healthcare is using Ideagen Quality Management
Spire Healthcare
Zapier is used by Spire Healthcare.

Who is Ideagen Quality Management best for

Ideagen Quality Management helps mid-sized and large companies in regulated industries manage quality, compliance, and documents. Users appreciate its comprehensive features and centralized document repository but note the dated UI and occasional performance issues. If you need a robust system and can navigate some usability challenges, Ideagen might be a good fit.

  • Best fit for mid-sized to large companies.

  • Suitable for regulated industries.


Ideagen Quality Management features

Supported

Integrations are supported via a customisable API toolkit.

Supported

Ideagen supports managing quality deviations through its incident and non-conformance modules.

Supported

Audit planning and scheduling are supported, but details about defining scope and objectives require further verification.

Supported

Ideagen Quality Management supports corrective and preventive actions.

Supported

Root cause analysis is supported via the CAPA module.

Supported

Version control is supported, tracking document versions and changes with audit trails.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.67

Customer Service

Rather positive
+0.44

Ease of Use

Rather positive
+0.58

Reliability and Performance

Neutral
-0.06

Ease of Implementation

Neutral
-0.16

Scalability

Neutral
+0.14

Ideagen Quality Management reviews

We've summarised 320 Ideagen Quality Management reviews (Ideagen Quality Management G2 reviews) and summarised the main points below.

Pros of Ideagen Quality Management
  • Comprehensive quality management features
  • Configurable workflows
  • Email notifications for updates and tasks
  • Centralized document repository
  • Tracks user performance and tasks
Cons of Ideagen Quality Management
  • Difficult to use for first-time users
  • Limited keyword search in document browser
  • Modules lack integration
  • Dated UI and navigation
  • Slow performance and occasional crashes

Ideagen Quality Management pricing

The commentary is based on 25 reviews from Ideagen Quality Management G2 reviews.

While Ideagen Quality Management is praised for its comprehensive features and customizability, reviews frequently cite its high cost and expensive training as significant drawbacks. Some users find the pricing structure, particularly licensing, to be outdated. Despite the value offered, budget constraints are a recurring concern.

Users sentiment

Rather negative
-0.67

Ideagen Quality Management alternatives

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    AuditBoard
    Connects risk, audit, and compliance management for better control.
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  • Logo of QT9 QMS
    QT9 QMS
    Streamline quality processes, manage compliance, gain valuable insights.
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  • Logo of ComplianceWire
    ComplianceWire
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  • Logo of Intellect
    Intellect
    Streamlines quality processes, manages compliance, reduces operational costs.
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  • Logo of Veeva Vault QMS
    Veeva Vault QMS
    Modern quality management for life sciences. Streamlines, connects, and secures.
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Ideagen Quality Management FAQ

  • What is Ideagen Quality Management and what does Ideagen Quality Management do?

    Ideagen Quality Management is a quality, compliance, and document management software. It offers modules for document control, audits, issue tracking, risk management, and training, helping mid-sized and large companies in regulated industries streamline quality processes and improve compliance. It features configurable workflows, email notifications, and a centralized document repository.

  • How does Ideagen Quality Management integrate with other tools?

    Ideagen Quality Management integrates with other tools using a customizable API toolkit. This allows for flexibility in connecting with existing systems, though some users have noted that module integration could be improved.

  • What the main competitors of Ideagen Quality Management?

    Top alternatives to Ideagen Quality Management include ETQ Reliance, MasterControl, and ZenQMS. These competitors offer similar quality management features, focusing on compliance and document control, often with more modern user interfaces and robust integrations.

  • Is Ideagen Quality Management legit?

    Yes, Ideagen Quality Management is a legitimate software system. It's designed for quality management in regulated industries, offering features like document control and audit management. However, some users find it difficult initially and note a dated interface.

  • How much does Ideagen Quality Management cost?

    I cannot find pricing details for Ideagen Quality Management. Contact Ideagen directly to obtain specific product pricing and determine if it's worth the investment for your quality management needs.

  • Is Ideagen Quality Management customer service good?

    Customer reviews on Ideagen Quality Management's customer service are mixed. While some praise the helpfulness and responsiveness of the support team, others express frustration with slow response times, difficulty reaching expert support, and unhelpful automated responses. Several reviews mention positive experiences with specific account managers.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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