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Incognia description
Incognia is a security solution that helps businesses verify user identities and prevent fraud. It uses a combination of device intelligence and location data to create a unique "fingerprint" for each user. This allows Incognia to detect suspicious activity, such as multiple accounts being used from the same device or location spoofing. By accurately identifying and blocking fraudulent users, Incognia helps businesses reduce risk and improve the customer experience. Their solution is particularly valuable for companies in food delivery, ride-sharing, and online marketplaces.
Who is Incognia best for
Incognia is a top choice for enterprises seeking robust mobile fraud detection. Users praise its strong customer support, reliable performance, and effective fraud reduction, particularly for chargebacks and account takeovers. While some users mention occasional false positives and challenges with data downloads, the overall sentiment is positive. Incognia is best suited for companies with mobile apps in industries like food delivery and ride-sharing.
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Best for enterprise companies.
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Ideal for mobile-first businesses requiring robust fraud prevention.
Incognia features
Supported Incognia offers real-time fraud detection during onboarding, logins, and transactions. |
Supported Incognia assigns risk scores to transactions based on location, device and behavioral data. |
Supported Incognia uses device fingerprinting combined with location intelligence to detect fraud. |
Supported Incognia offers liveness detection through its Location-based Liveness Spoofing Detection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Reliability and Performance
Incognia reviews
We've summarised 25 Incognia reviews (Incognia G2 reviews) and summarised the main points below.
- Proactive customer outreach and consultation.
- Outstanding customer service and technical support.
- Solid product performance and reliability.
- Ease of integration with clear documentation.
- Transparency and commitment to mutual success in partnerships.
- Valuable insights into emerging fraud trends.
- Effective fraud reduction, especially in chargebacks, account takeovers, and promo abuse.
- Improved user experience by reducing friction in login and onboarding processes.
- Robust device identification, including emulator detection.
- Constant product evolution and responsiveness to feedback.
- Unknown risk classification presents a significant volume, creating uncertainty in decision-making.
- Lack of a formal report explaining risk assessments.
- Limited portfolio of products.
- Documentation is not available in all languages, such as Portuguese.
- Occasional instances of the solution not working effectively observed.
- Not all features are configurable in the web interface.
- Limited security research available around the product.
- Some advanced features, like web-based geolocation, are not yet available.
- False positives sometimes occur, impacting accuracy.
- Data download from the platform/dashboard can be challenging, requiring manual requests to the Incognia team (although this issue has been reportedly resolved).
Incognia pricing
The commentary is based on 6 reviews from Incognia G2 reviews.
Incognia's pricing is not directly discussed in the reviews. However, users highlight cost reductions achieved by using Incognia, suggesting a positive return on investment. Users mention cost savings in authentication, fraud prevention, and other operational areas.
Users sentiment
See the Incognia pricing page.
Incognia alternatives
FingerprintStops fraud with unique device fingerprinting. Accurate, long-lasting visitor identification.Read more
Incognia FAQ
Incognia is a fraud prevention solution using location and device intelligence to verify user identities and detect fraudulent activities. It helps businesses reduce risk, improve customer experience, and combat account takeovers and promo abuse. It's particularly useful for mobile apps in ride-sharing, delivery services, and online marketplaces.
What is Incognia and what does Incognia do?
Incognia is a fraud prevention solution using location and device intelligence to verify user identities and detect fraudulent activities. It helps businesses reduce risk, improve customer experience, and combat account takeovers and promo abuse. It's particularly useful for mobile apps in ride-sharing, delivery services, and online marketplaces.
Incognia integrates with existing systems through its API and SDK, providing flexibility for businesses. It offers comprehensive documentation and support for seamless integration. This allows companies to easily incorporate Incognia's fraud prevention capabilities into their workflows.
How does Incognia integrate with other tools?
Incognia integrates with existing systems through its API and SDK, providing flexibility for businesses. It offers comprehensive documentation and support for seamless integration. This allows companies to easily incorporate Incognia's fraud prevention capabilities into their workflows.
Incognia's competitors include Fingerprint, a device intelligence-based fraud detection solution, and IBM Security Verify, focusing on identity and access management. Alternatives like Stytch offer passwordless login and bot detection, while ComplyCube specializes in identity verification and AML compliance. Smarty focuses on address verification and standardization.
What the main competitors of Incognia?
Incognia's competitors include Fingerprint, a device intelligence-based fraud detection solution, and IBM Security Verify, focusing on identity and access management. Alternatives like Stytch offer passwordless login and bot detection, while ComplyCube specializes in identity verification and AML compliance. Smarty focuses on address verification and standardization.
Yes, Incognia is a legitimate security solution. It effectively reduces fraud, particularly for mobile apps. Users praise its excellent customer service and reliable performance, improving user experience by reducing friction in logins and onboarding. Incognia is safe and uses device intelligence and location data to verify user identities and prevent fraudulent activities.
Is Incognia legit?
Yes, Incognia is a legitimate security solution. It effectively reduces fraud, particularly for mobile apps. Users praise its excellent customer service and reliable performance, improving user experience by reducing friction in logins and onboarding. Incognia is safe and uses device intelligence and location data to verify user identities and prevent fraudulent activities.
I couldn't find pricing details for Incognia. For the most current pricing information, it's best to contact Incognia directly or visit their website.
How much does Incognia cost?
I couldn't find pricing details for Incognia. For the most current pricing information, it's best to contact Incognia directly or visit their website.
Customers consistently praise Incognia's exceptional customer service and technical support. They highlight the proactive outreach, valuable insights, and commitment to partnership. While some minor issues with data accessibility were noted, these have reportedly been resolved.
Is Incognia customer service good?
Customers consistently praise Incognia's exceptional customer service and technical support. They highlight the proactive outreach, valuable insights, and commitment to partnership. While some minor issues with data accessibility were noted, these have reportedly been resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.