Logo of IndicaOnline

IndicaOnline

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Company health

Employee growth
4% decrease in the last year
Web traffic
5% increase in the last quarter

Ratings

G2
3.7/5
(14)
Capterra
3.9/5
(30)

IndicaOnline description

IndicaOnline is a point-of-sale (POS) software designed specifically for cannabis retailers in the US, Canada, and Europe. This cloud-based system helps dispensaries and delivery services manage sales, inventory, and customer data. IndicaOnline simplifies compliance with features like Metrc integration, purchase limit alerts, and automated reporting. It also offers tools to boost sales such as online ordering, delivery management, and integrations with platforms like Weedmaps and Leafly.


Who is IndicaOnline best for

IndicaOnline is a user-friendly POS system designed for cannabis retailers in the US, Canada, and Europe. It offers comprehensive features, including sales, inventory, delivery management, and compliance tools like Metrc integration. Users praise its intuitive interface and integrations with Weedmaps and Leafly, while some note occasional glitches and limited deal customization.

  • Best for small to medium-sized cannabis retailers.

  • Ideal for cannabis dispensaries and delivery services.


IndicaOnline features

Supported

IndicaOnline POS system supports offline sales with automatic synchronization upon reconnection.

Supported

IndicaOnline integrates with METRC for sales reporting, inventory management, and Retail ID.

Supported

IndicaOnline allows creating various discounts for specific products, bundles, and loyalty programs.

Supported

IndicaOnline allows tracking inventory levels for products in stock, including multiple locations and vendors.

Supported

IndicaOnline offers tools to track inventory, receive stock, and manage availability.

Supported

IndicaOnline offers online selling through its integrated e-commerce platform, Sweede.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

IndicaOnline reviews

We've summarised 43 IndicaOnline reviews (IndicaOnline Software Advice reviews and IndicaOnline G2 reviews) and summarised the main points below.

Pros of IndicaOnline
  • User-friendly interface praised for ease of use and navigation.
  • Comprehensive features covering POS, inventory, delivery, and compliance.
  • Seamless integrations with essential platforms like Metrc, Weedmaps, and Leafly.
  • Real-time inventory tracking across multiple devices and registers.
  • Helpful and responsive customer support, readily available for assistance.
Cons of IndicaOnline
  • Offline mode limitations: Data only syncs after internet restoration, causing potential discrepancies.
  • Occasional software glitches and freezing reported, impacting workflow.
  • Limited deal/promo customization options, restricting marketing strategies.
  • Menu syncing issues with Weedmaps, leading to inaccurate online menus.
  • Customer support response times can be slow, delaying issue resolution.

IndicaOnline pricing

The commentary is based on 5 reviews from IndicaOnline G2 reviews and IndicaOnline Software Advice reviews.

IndicaOnline's pricing is generally considered competitive and worthwhile, offering good value for its features. While some users mention it could be cheaper, others state the price is unbeatable and worth the cost for the functionality offered, especially for cannabis dispensary management.

Users sentiment

Strongly positive
+1

See the IndicaOnline pricing page.

Basic
$299/ MO

Includes 2 POS Licenses, CRM, Inventory Management, Automated 2-way State Reporting, Purchasing Limits, Dashboards and Analytics, Weedmaps/Leafly Menu Integration, and Cashless Payments.

Elite
$499/ MO

Includes 5 POS Licenses, Multi Location Management, Expense Management, Employee clock in Tracking, Inventory and Order Notifications, Customer Loyalty and Advanced Discounts, RFID Inventory Audit, E-commerce Integration, and Digital Signage TV Menu.

Delivery
$499/ MO

Includes 2 Dispatcher Licenses, Driver App, 6 Couriers, Hub and Driver Inventory Tracking, Smart Order Assignment, Hub / On-demand Delivery, and Smart Route Optimization and Assignment.

Custom
Custom

Includes all features of the Elite Plan, Dedicated Account Support, Advanced Onboarding, and Priority API Support.


IndicaOnline alternatives

  • Logo of Cova POS
    Cova POS
    Cannabis retail POS: streamlined sales, inventory, and compliance.
    Read more
  • Logo of BLAZE Retail
    BLAZE Retail
    Streamlines dispensary operations, manages inventory, and simplifies compliance.
    Read more
  • Logo of Meadow
    Meadow
    Cannabis retail simplified: compliance, sales, inventory, and delivery.
    Read more
  • Logo of Paragon
    Paragon
    Cannabis seed-to-sale tracking, compliance, and POS.
    Read more
  • Logo of Bamboo
    Bamboo
    Streamlines cannabis operations from seed to sale, simplifying compliance.
    Read more
  • Logo of Distru
    Distru
    Cannabis seed-to-sale software managing operations and compliance.
    Read more

IndicaOnline FAQ

  • What is IndicaOnline and what does IndicaOnline do?

    IndicaOnline is a cloud-based POS system designed for cannabis retailers in the US, Canada, and Europe. It offers tools for sales, inventory management, customer relationship management (CRM), and compliance features, including Metrc integration. IndicaOnline also provides online ordering, delivery management, and integrations with Weedmaps and Leafly.

  • How does IndicaOnline integrate with other tools?

    IndicaOnline integrates with key platforms for cannabis retailers, including Metrc for compliance, Weedmaps and Leafly for online ordering, and offers an integrated e-commerce platform called Sweede. This streamlines sales, marketing, and regulatory processes.

  • What the main competitors of IndicaOnline?

    Top alternatives to IndicaOnline include Meadow, Cova POS, BLAZE Retail, and Dutchie. These platforms offer similar features for cannabis retailers, such as POS, inventory management, and compliance tools. Square POS is a more general retail option.

  • Is IndicaOnline legit?

    Yes, IndicaOnline is a legitimate POS software catering specifically to cannabis retailers. User reviews highlight its user-friendly interface and comprehensive features, including Metrc integration and online ordering. However, some users mention occasional software glitches and limitations with offline mode.

  • How much does IndicaOnline cost?

    IndicaOnline's pricing includes the Basic plan at $299/month, the Elite and Delivery plans at $499/month, and a custom-priced plan. A 20% discount is available for annual subscriptions. Several add-ons like BI Tool and Springbig enhance the product's value.

  • Is IndicaOnline customer service good?

    IndicaOnline's customer service receives positive feedback overall. Users highlight the helpful and responsive support team, readily available to assist with setup and troubleshooting. While some experienced delayed responses, most found the support knowledgeable and efficient.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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