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Inkling

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Company health

Employee growth
96% increase in the last year
Web traffic
81% increase in the last quarter
Financing
November 2023 - $215M

Ratings

G2
4.4/5
(63)
Capterra
4.5/5
(8)
Glassdoor
2.3/5
(173)

Inkling description

Inkling (recently acquired by Echo360) is a cloud-based training and knowledge platform designed for businesses with frontline workers. It helps you create, deliver, and track training materials, digitize standard operating procedures, and measure the effectiveness of your training programs. Inkling focuses on providing an easy-to-use mobile experience for employees to access information and complete training on the job. The platform aims to improve employee engagement, reduce turnover, and ensure consistent customer experiences.


Who is Inkling best for

Inkling is a great platform for businesses looking to improve frontline employee training and streamline operations. We find that it is an easy-to-use mobile experience, is visually appealing, and the customer support is excellent. Keep in mind that users have noted occasional glitches and limited customization.

  • Perfect for mid-sized to large companies seeking streamlined training and enhanced frontline employee performance.

  • Versatile across industries, but particularly effective in education, retail, hospitality, and manufacturing.


Inkling features

Supported

Training content creation: Allows to create and manage training materials.

Supported

Training tracking: Allows to track training materials usage and results.

Supported

SOP digitization: Allows to digitize standard operating procedures.

Supported

Training effectiveness measurement: Provides tools to measure training effectiveness.

Supported

Mobile interface: Provides a user-friendly mobile interface.

Supported

Advanced authoring tools: Includes advanced authoring tools for content creation.

Supported

Learning pathways: Offers customized learning pathways.


Inkling reviews

We've summarised 71 Inkling reviews (Inkling Software Advice reviews, Inkling Capterra reviews and Inkling G2 reviews) and summarised the main points below.

Pros of Inkling
  • Easy to use and intuitive interface for content creation
  • Visually appealing and engaging content with interactive elements
  • Excellent customer support, responsive and helpful
  • Simple drag-and-drop functionality for design
Cons of Inkling
  • Difficult content editing, especially copying between projects
  • Limited interactivity and customization, especially for quizzes
  • Lack of autosave feature
  • Occasional bugs and glitches, impacting HTML and other areas

Inkling pricing

The commentary is based on 2 reviews from Inkling Capterra reviews and Inkling G2 reviews.

While Inkling offers cost savings over physical books, some users find the pricing worthwhile after the initial content uploads. There's no specific pricing information available in the reviews.

See the Inkling pricing page.


Inkling alternatives

  • Logo of Nvolve
    Nvolve
    Streamlines deskless worker training, boosting efficiency and compliance.
    Read more
  • Logo of Beeline Learn
    Beeline Learn
    Scalable employee training platform with automated courses and AI insights.
    Read more
  • Logo of Bites
    Bites
    Microlearning for frontline teams, delivered right where they work.
    Read more
  • Logo of MEDIASHAREiQ
    MEDIASHAREiQ
    Streamlined video training, hosting, and engagement tracking.
    Read more
  • Logo of Coursera for Business
    Coursera for Business
    Upskill your team with world-class online courses.
    Read more
  • Logo of Axonify
    Axonify
    Trains frontline teams with short bursts of engaging content.
    Read more

Inkling FAQ

  • What is Inkling and what does Inkling do?

    Inkling, now part of Echo360, is a cloud-based platform for creating, delivering, and tracking employee training. We find it particularly useful for businesses with frontline workers needing easily accessible mobile training and digitized standard operating procedures. It streamlines operations and improves training effectiveness.

  • How does Inkling integrate with other tools?

    We couldn't find specific information about direct integrations with other tools for Inkling. However, it's a cloud-based platform, and such platforms often have APIs or other methods to connect with existing systems. It's best to contact Inkling or Echo360 directly for details on integrations.

  • What the main competitors of Inkling?

    We find that Inkling's main competitors are Nvolve, Beeline Learn, Bites, MEDIASHAREiQ, Coursera for Business, and Axonify. These alternatives offer similar features for training and knowledge management, particularly for frontline workers.

  • Is Inkling legit?

    Yes, Inkling is a legitimate platform. We find that users generally have positive feedback regarding its ease of use and engaging content. However, some have noted difficulties with content editing and occasional bugs. With a 4.4/5 rating on G2, it's definitely worth considering.

  • How much does Inkling cost?

    Unfortunately, we don't have pricing information available for Inkling at this time. We recommend checking their website directly for the most up-to-date details.

  • Is Inkling customer service good?

    We find that Inkling's customer support is generally viewed favorably. Users have reported that the support team is responsive and helpful, often providing solutions within 24 hours.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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