Logo of Innago

Innago

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Company health

Employee growth
19% increase in the last year
Web traffic
15% decrease in the last quarter
Financing
January 2022 - $8M

Ratings

G2
4.9/5
(286)
Capterra
4.9/5
(310)
TrustPilot
4.8/5
(20)

Innago description

Innago is a free property management software designed for landlords of all portfolio sizes. It offers tools to manage online rent payments, lease signing, maintenance requests, tenant screening, and property listings. Innago aims to simplify the rental process for landlords and tenants through its user-friendly platform, available online and via mobile app. The software stands out with its free offering and focus on providing a comprehensive suite of tools specifically designed for rental property management.


Who is Innago best for

Innago is a free property management software ideal for landlords of all portfolio sizes. Users love the free landlord tools, easy rent collection, and tenant screening features. However, some users have noted slow payment processing and limited reporting features. Innago offers online rent payments, lease signing, and maintenance request management, simplifying the rental process.

  • Ideal for landlords of all sizes, from individuals to small and medium-sized businesses.

  • Best fit for the Real Estate & Construction industry.


Innago features

Supported

Innago supports tenant screening, including background and credit checks.

Supported

Innago supports online rent collection via multiple payment methods.

Supported

Tenants can submit maintenance requests via a dedicated online portal and a mobile app.

Supported

Innago supports creating, signing, and storing leases electronically.

Supported

Innago offers dedicated Android and iPhone apps for both tenants and landlords.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.89

Customer Service

Strongly positive
+0.91

Ease of Use

Strongly positive
+0.84

Reliability and Performance

Rather positive
+0.4

Ease of Implementation

Rather positive
+0.57

Scalability

Rather positive
+0.5

Innago reviews

We've summarised 606 Innago reviews (Innago GetApp reviews, Innago Software Advice reviews, Innago TrustPilot reviews, Innago Capterra reviews and Innago G2 reviews) and summarised the main points below.

Pros of Innago
  • Free for landlords.
  • Easy rent collection and automatic payments.
  • Tenant screening and application management.
  • Customizable lease templates and online signing.
  • Excellent and responsive customer support.
Cons of Innago
  • Slow payment processing (3-5 business days).
  • Lease editing features could be more intuitive.
  • Mobile app for landlords is needed.
  • Limited integrations with accounting software.
  • Reporting features could be more robust.

Innago pricing

The commentary is based on 121 reviews from Innago Capterra reviews, Innago G2 reviews, Innago Software Advice reviews and Innago TrustPilot reviews.

Innago offers a free property management software with no setup fees, monthly fees, or contracts. It includes features like online rent payments (ACH: $2, Credit/Debit: 2.99%), lease signing, maintenance requests, tenant screening ($30-35 for criminal, credit, and eviction history; $10 for income verification), financial tracking, and communication tools. Tenants can pay rent via ACH or credit/debit card.

Users sentiment

Strongly positive
+1

See the Innago pricing page.

  • Innago has a free plan.

Free
Free

Includes all features like online rent payments, lease signing, maintenance requests, tenant screening, financial tracking, and communication tools.


Innago alternatives

  • Logo of Avail, by Realtor.com
    Avail, by Realtor.com
    Easy rental management: screen tenants, track finances, sign leases online.
    Read more
  • Logo of AppFolio Property Manager
    AppFolio Property Manager
    Streamlines property management: accounting, tenants, maintenance, communication.
    Read more
  • Logo of CoStar Real Estate Manager
    CoStar Real Estate Manager
    Lease management software simplifying accounting and administration.
    Read more
  • Logo of Bluemoon Enterprise
    Bluemoon Enterprise
    Streamlines real estate lease creation, signing, and management.
    Read more
  • Logo of Apartments.com Rental Manager
    Apartments.com Rental Manager
    Streamlines property management, automates tasks, simplifies complex portfolios.
    Read more
  • Logo of 1VALET
    1VALET
    Smart building management, simplified access, happier residents.
    Read more

Innago FAQ

  • What is Innago and what does Innago do?

    Innago is free property management software for landlords. It offers online rent payments, lease signing, maintenance requests, tenant screening, and property listings, simplifying the rental process. It's accessible online and via mobile app.

  • How does Innago integrate with other tools?

    Innago offers limited integrations, primarily focusing on online payment processing. Users have expressed a desire for more robust integrations, particularly with accounting software. While it connects with popular payment platforms, further expansion of its integration capabilities would enhance its functionality.

  • What the main competitors of Innago?

    Innago's main competitors include TenantCloud, RentRedi, Buildium, Avail, Rent Manager, and ManageCasa. These alternatives offer similar features such as online rent collection, tenant screening, and lease management, catering to various landlord needs and portfolio sizes.

  • Is Innago legit?

    Yes, Innago is a legitimate and safe property management software. It's free for landlords, offers various helpful features like online rent collection and tenant screening, and boasts positive user reviews for its ease of use and excellent customer support. However, some users mention slower payment processing times as a drawback.

  • How much does Innago cost?

    Innago's pricing information is not publicly available. Contact Innago directly to discuss pricing and determine if the product is worth it for your needs.

  • Is Innago customer service good?

    Innago receives overwhelmingly positive feedback regarding their customer service. Users consistently praise the prompt, helpful, and knowledgeable support team. Many reviewers cite quick response times and efficient issue resolution as key strengths.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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