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ITS Dispatch description
ITS Dispatch is a transportation management system (TMS) designed for trucking carriers and brokers. This software aims to simplify trucking logistics by automating tasks such as invoicing, load management, and IFTA reporting. It integrates with QuickBooks and offers features like easy load entry and unlimited users. ITS Dispatch is offered by Truckstop.com and is designed to help trucking businesses reduce paperwork, streamline operations, and improve overall efficiency.
Who is ITS Dispatch best for
ITS Dispatch is a TMS for trucking carriers and brokers seeking to simplify logistics. Users praise the software's user-friendly interface and comprehensive load details. However, some have reported system outages and poor customer support. ITS Dispatch helps automate tasks like invoicing and IFTA reporting, making it a good fit for companies looking to reduce paperwork and improve efficiency.
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Best fit for small to medium-sized trucking companies.
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Ideal for businesses in the transportation and logistics sector.
ITS Dispatch features
Supported ITS Dispatch automates invoicing, load management, and IFTA reporting. |
Supported ITS Dispatch integrates with QuickBooks. |
Supported ITS Dispatch offers easy load entry. |
Supported ITS Dispatch allows unlimited users. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
ITS Dispatch reviews
We've summarised 86 ITS Dispatch reviews (ITS Dispatch TrustPilot reviews and ITS Dispatch G2 reviews) and summarised the main points below.
- User-friendly interface for posting and searching loads.
- Comprehensive load details and search filters.
- Integrated features for load tracking, customer notifications, and document management.
- Wide network of carriers and brokers.
- Useful tools for creating rate sheets and managing carrier relationships.
- Frequent system outages and downtimes, impacting business operations.
- Poor customer support with long wait times, unanswered emails, and unhelpful responses.
- Inaccurate load information and discrepancies between advertised and actual loads.
- Deceptive business practices and misleading sales tactics, especially regarding new MC numbers.
- Hidden costs and billing issues, with difficulties obtaining refunds or resolving disputes.
ITS Dispatch pricing
Users sentiment
See the ITS Dispatch pricing page.
ITS Dispatch alternatives
ShipwellSimplified shipping management platform connecting shippers, carriers, and customers.Read more
ITS Dispatch FAQ
ITS Dispatch is a transportation management system (TMS) by Truckstop.com, designed for trucking carriers and brokers. It automates tasks like invoicing, load management, and IFTA reporting, integrating with QuickBooks. ITS Dispatch helps reduce paperwork and streamline operations for improved efficiency.
What is ITS Dispatch and what does ITS Dispatch do?
ITS Dispatch is a transportation management system (TMS) by Truckstop.com, designed for trucking carriers and brokers. It automates tasks like invoicing, load management, and IFTA reporting, integrating with QuickBooks. ITS Dispatch helps reduce paperwork and streamline operations for improved efficiency.
ITS Dispatch integrates with QuickBooks for accounting purposes. It also offers integrations for load tracking, customer notifications, and document management. This streamlines accounting and enhances communication within the logistics process.
How does ITS Dispatch integrate with other tools?
ITS Dispatch integrates with QuickBooks for accounting purposes. It also offers integrations for load tracking, customer notifications, and document management. This streamlines accounting and enhances communication within the logistics process.
Alternatives to ITS Dispatch include GoComet, TransPlus, Alvys, Onfleet, Freightview, and Descartes MacroPoint. These competitors offer similar TMS and freight management functionalities, focusing on automation, visibility, and efficiency in logistics operations. They cater to various industries and business sizes.
What the main competitors of ITS Dispatch?
Alternatives to ITS Dispatch include GoComet, TransPlus, Alvys, Onfleet, Freightview, and Descartes MacroPoint. These competitors offer similar TMS and freight management functionalities, focusing on automation, visibility, and efficiency in logistics operations. They cater to various industries and business sizes.
ITS Dispatch's legitimacy is questionable due to conflicting user reviews. While some praise its user-friendly interface and comprehensive features, many report system outages, poor customer service, and deceptive business practices. Consider these factors when assessing if ITS Dispatch is safe for your business.
Is ITS Dispatch legit?
ITS Dispatch's legitimacy is questionable due to conflicting user reviews. While some praise its user-friendly interface and comprehensive features, many report system outages, poor customer service, and deceptive business practices. Consider these factors when assessing if ITS Dispatch is safe for your business.
I cannot find pricing information for ITS Dispatch. Contact the vendor directly to determine product pricing and if ITS Dispatch is worth the investment for your needs.
How much does ITS Dispatch cost?
I cannot find pricing information for ITS Dispatch. Contact the vendor directly to determine product pricing and if ITS Dispatch is worth the investment for your needs.
Customer reviews on ITS Dispatch's customer service are mixed. While some users praise the support, others report long wait times, unhelpful responses, and unresolved issues. This suggests there's room for improvement in their customer service.
Is ITS Dispatch customer service good?
Customer reviews on ITS Dispatch's customer service are mixed. While some users praise the support, others report long wait times, unhelpful responses, and unresolved issues. This suggests there's room for improvement in their customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.