Logo of Jetlink Conversational AI Platform

Jetlink Conversational AI Platform

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
57% increase in the last year
Web traffic
43% decrease in the last quarter

Ratings

G2
4.9/5
(65)

Jetlink Conversational AI Platform description

Jetlink Conversational AI Platform helps businesses automate customer interactions using chatbots. Their AI technology enables these chatbots to engage in natural-sounding conversations, understand customer intent, and provide relevant information. Businesses can deploy these chatbots across various channels like websites, apps, and messaging platforms to streamline customer service and improve satisfaction. Jetlink's platform is designed to be user-friendly and offers analytics to track performance.


What companies are using Jetlink Conversational AI Platform?

toyota is using Jetlink Conversational AI Platform
toyota
Brisa is using Jetlink Conversational AI Platform
Brisa
DenizBank is using Jetlink Conversational AI Platform
DenizBank
Zapier is used by toyota, Brisa, DenizBank.

Who is Jetlink Conversational AI Platform best for

We find that Jetlink is a solid option for businesses seeking to automate customer interactions using AI-powered chatbots. Users praise its ease of use, excellent customer support, and flexible integration options. While some find the interface a bit outdated and complex scenarios time-consuming to build, the platform's strengths in natural language understanding and detailed reporting make it a valuable asset for improving customer satisfaction and streamlining service.

  • Perfect for mid-sized to large companies seeking streamlined customer support automation across multiple channels.

  • We find it particularly well-suited for businesses in the software, IT, and telecommunications sectors.


Jetlink Conversational AI Platform features

Supported

Jetlink Genius with LLM Technology: Jetlink Genius leverages Large Language Model (LLM) technology, similar to ChatGPT, to create AI assistants capable of human-like conversations, enhancing the digital customer experience.

Supported

Advanced LLM Technology: Jetlink Genius uses advanced Large Language Models (LLMs) like OpenAI, Anthropic, Gemini, and open-source models to build AI assistants that can have human-like conversations.

Supported

Data Source Integration: Jetlink Genius allows you to connect your data sources to create a chatbot tailored to your specific needs, similar to ChatGPT.

Supported

Easy Integration Options: Jetlink Genius offers easy integration options. You can embed the chatbot on your website as a widget or interact with it through various integrations and API.

Supported

Fast Chatbot Deployment: Jetlink Genius lets you build and deploy a chatbot quickly, within minutes, using its user-friendly interface and AI-powered capabilities.

Supported

ChatGPT-like Chatbot Creation: With Jetlink Genius, you can create a chatbot similar to ChatGPT by connecting your data sources and tailoring it to your specific needs.

Supported

Multilingual Support: Jetlink Genius supports multiple languages, allowing you to create chatbots that cater to a diverse audience and expand your reach.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.56

Reliability and Performance

Strongly positive
+1

Jetlink Conversational AI Platform reviews

We've summarised 65 Jetlink Conversational AI Platform reviews (Jetlink Conversational AI Platform G2 reviews) and summarised the main points below.

Pros of Jetlink Conversational AI Platform
  • User-friendly interface and easy to use.
  • Excellent and responsive customer support.
  • Provides valuable data and insights through detailed reporting.
  • Offers flexible integration options with various platforms.
  • Effective intent management and accurate natural language understanding.
Cons of Jetlink Conversational AI Platform
  • Fallback responses need regular checking to avoid sudden increases in rates.
  • The platform's interface feels outdated and lacks intuitive navigation.
  • AI learning period requires significant manual effort.
  • Building complex scenarios can be time-consuming.

Jetlink Conversational AI Platform alternatives

  • Logo of NewOaks AI
    NewOaks AI
    AI chatbots automate customer messages across all channels.
    Read more
  • Logo of Enterprise Bot
    Enterprise Bot
    Builds AI chatbots that automate support and boost efficiency.
    Read more
  • Logo of SmatBot
    SmatBot
    AI chatbot automating conversations, boosting engagement and sales.
    Read more
  • Logo of Rezo.ai
    Rezo.ai
    AI-powered customer service automation for happier customers.
    Read more
  • Logo of Sirius
    Sirius
    AI chatbot automating customer service, boosting satisfaction.
    Read more
  • Logo of Alana AI
    Alana AI
    AI-powered chatbots for effortless customer conversations.
    Read more

Jetlink Conversational AI Platform FAQ

  • What is Jetlink Conversational AI Platform and what does Jetlink Conversational AI Platform do?

    We find Jetlink Conversational AI Platform useful for businesses wanting to automate customer interactions. It uses AI to build chatbots that can have natural conversations, understand what customers want, and give helpful information. This improves customer service and satisfaction.

  • How does Jetlink Conversational AI Platform integrate with other tools?

    Jetlink offers easy integration options, including website embedding and API access. You can quickly deploy chatbots across various channels like websites, apps, and messaging platforms. It's designed to be user-friendly and streamline your customer interactions.

  • What the main competitors of Jetlink Conversational AI Platform?

    We find that Jetlink Conversational AI Platform competes with several strong alternatives in the chatbot market. These include NewOaks AI, Enterprise Bot, SmatBot, Rezo.ai, Sirius, and Alana AI. Each offers various features and capabilities for businesses seeking automated customer interaction solutions.

  • Is Jetlink Conversational AI Platform legit?

    We find Jetlink Conversational AI Platform to be a legitimate option. It has garnered positive reviews for its ease of use and effective customer support. However, keep in mind some users have noted the interface feels outdated and complex scenarios can be time-consuming to build.

  • How much does Jetlink Conversational AI Platform cost?

    I'm sorry, but pricing information for Jetlink Conversational AI Platform is not available at this time. We recommend contacting Jetlink directly for the latest pricing details.

  • Is Jetlink Conversational AI Platform customer service good?

    We find that Jetlink's customer service is generally praised for its responsiveness and helpfulness. Users highlight the quick responses and the team's dedication to finding solutions. While some implementations might take time, the overall sentiment towards their support is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.