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Jobber description
Jobber is a software platform designed for small to mid-sized home service businesses. It brings together scheduling, quoting, invoicing, and payment processing into one place. Jobber aims to simplify operations, improve customer service through automated communications, and ultimately help businesses grow. It caters to various industries including cleaning, construction, and landscaping.
Who is Jobber best for
Jobber is a field service management software designed for small and medium-sized home service businesses. Users love the professional quoting, clear dashboard overview, and quick customer support. However, some find the workflow automation and mobile app navigation limited. Jobber streamlines operations, helping businesses enhance customer service and boost growth.
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Best for small to medium-sized businesses (SMBs) in home services.
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Ideal for home service industries like cleaning, construction, and landscaping.
Jobber features
Supported Jobber offers reports on financial metrics, and likely job performance and profitability. |
Supported Jobber has a searchable customer database for efficient information retrieval and management. |
Supported Jobber supports online payments via credit cards, bank transfers, and digital wallets. |
Supported Jobber supports work orders, job progress tracking, and likely detailed job histories. |
Supported Jobber offers scheduling and dispatching with route optimization and GPS tracking. |
Supported Jobber supports creating and managing invoices and quotes, including client information, payment tracking, and likely automated reminders. Customization options are partially supported. |
Supported Jobber supports generating and presenting quotes with pricing, configurations, and potentially terms and conditions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Jobber reviews
We've summarised 274 Jobber reviews (Jobber TrustPilot reviews and Jobber G2 reviews) and summarised the main points below.
- Professional and detailed quotes can be created and sent quickly from mobile devices.
- The desktop dashboard provides a clear overview of key business details like receivables and upcoming cash flow.
- Quick and efficient customer support, with live agents available within minutes.
- Streamlined client profile creation and quote generation, particularly beneficial for service businesses like carpet cleaning.
- Automated review requests, which have effectively increased Google reviews.
- Limited workflow and automation capabilities, especially compared to other similar products.
- Basic time clock features may not meet the needs of all users.
- Mobile app navigation could be improved, with independent access to sections like requests and invoices.
- Lack of a basic call log entry page for capturing client call details and automatically creating client profiles.
- Limited customization for notifications, particularly for subsequent quotes sent to the same client.
Jobber pricing
The commentary is based on 45 reviews from Jobber G2 reviews and Jobber TrustPilot reviews.
All prices are in USD. Subscription prices exclude sales tax where applicable. Annual options are billed annually.
Users sentiment
See the Jobber pricing page.
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Jobber has a free trial.
All Core features, plus: - Advanced quote customization - Track costs with job costing - Automated quote follow-ups - Connect with customers through two-way SMS - Build custom workflow automations
All Core features, plus: - Send automated reminders & payments - Document work on job forms - Automate invoice follow-ups - Connect QuickBooks Online - Start tracking time and expenses
Key features: - Online booking and job scheduling - Send professional quotes - Send invoices and receive online payments - Access the app marketplace - Reporting
Jobber alternatives
ServiceTitanStreamlines home service business operations, boosts sales, and delights customers.Read more
CommusoftJob management software for field service businesses. Simple scheduling, happy customers.Read more
Jobber FAQ
Jobber is a field service management software designed for small to medium-sized home service businesses. It streamlines scheduling, quoting, invoicing, and payments, helping businesses enhance customer communication, optimize operations, and drive growth. It's ideal for cleaning, construction, and landscaping companies.
What is Jobber and what does Jobber do?
Jobber is a field service management software designed for small to medium-sized home service businesses. It streamlines scheduling, quoting, invoicing, and payments, helping businesses enhance customer communication, optimize operations, and drive growth. It's ideal for cleaning, construction, and landscaping companies.
Jobber integrates with popular tools like QuickBooks Online, Mailchimp, Google Calendar, and Stripe. This connectivity streamlines various business processes, from accounting and marketing to scheduling and payments. It also offers an open API for custom integrations.
How does Jobber integrate with other tools?
Jobber integrates with popular tools like QuickBooks Online, Mailchimp, Google Calendar, and Stripe. This connectivity streamlines various business processes, from accounting and marketing to scheduling and payments. It also offers an open API for custom integrations.
Jobber's main competitors include Housecall Pro, Service Fusion, ServiceTitan, and FieldPulse. These alternatives offer similar functionalities for managing scheduling, customer communication, and business operations for field service companies. Simpro, while focused on trades businesses, also competes with Jobber.
What the main competitors of Jobber?
Jobber's main competitors include Housecall Pro, Service Fusion, ServiceTitan, and FieldPulse. These alternatives offer similar functionalities for managing scheduling, customer communication, and business operations for field service companies. Simpro, while focused on trades businesses, also competes with Jobber.
Yes, Jobber is a legitimate software platform for home service businesses. It's known for simplifying scheduling, quoting, and invoicing, especially on mobile devices. However, some users find its automation and customization options limited. It offers a free trial and several paid plans for businesses to explore.
Is Jobber legit?
Yes, Jobber is a legitimate software platform for home service businesses. It's known for simplifying scheduling, quoting, and invoicing, especially on mobile devices. However, some users find its automation and customization options limited. It offers a free trial and several paid plans for businesses to explore.
Jobber's pricing plans are Core at $25/month, Connect at $75/month, Grow at $126/month, and a custom-priced Plus plan. A free plan is also available with limited functionality. Add-ons like Marketing Suite and additional users are available at extra cost, enhancing the product's worth for growing businesses.
How much does Jobber cost?
Jobber's pricing plans are Core at $25/month, Connect at $75/month, Grow at $126/month, and a custom-priced Plus plan. A free plan is also available with limited functionality. Add-ons like Marketing Suite and additional users are available at extra cost, enhancing the product's worth for growing businesses.
Jobber's customer service receives positive feedback. Users highlight the quick and helpful support, with readily available live agents and prompt responses. While some users mention increased response times recently, overall, customer service is considered a strength.
Is Jobber customer service good?
Jobber's customer service receives positive feedback. Users highlight the quick and helpful support, with readily available live agents and prompt responses. While some users mention increased response times recently, overall, customer service is considered a strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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