Logo of Keeper

Keeper

Website LinkedIn

Last updated on

Company health

Employee growth
23% increase in the last year
Web traffic
20% increase in the last quarter
Financing
May 2021 - $2M

Ratings

G2
5.0/5
(71)

Keeper description

Keeper is a cloud-based software designed for bookkeeping and accounting firms. It streamlines client management and financial tasks through features like automated file review, client portals for secure communication, and customizable reporting. Keeper integrates with QuickBooks and Xero, providing a central hub to manage client financials, track tasks, and improve workflow efficiency. It stands out with its focus on automation and client communication tools, aiming to help firms complete month-end closings faster and deliver better service.


Who is Keeper best for

Keeper is a cloud-based software designed for bookkeeping and accounting firms to streamline client management and financial tasks. It offers automated file review, client portals, and customizable reporting. Users praise its time-saving automation and excellent customer support. However, some find the initial setup challenging and email communication limited. Keeper integrates with QuickBooks and Xero.

  • Best for small firms seeking streamlined client management and financial tasks.

  • Ideal for accounting and bookkeeping firms looking to improve workflow efficiency.


Keeper features

Supported

Keeper facilitates client-advisor collaboration with secure communication, automated reminders, and custom reports.

Supported

Keeper supports secure client document management through its Client Portal.

Supported

Keeper offers a secure client portal accessible on web and mobile.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.75

Keeper reviews

We've summarised 54 Keeper reviews (Keeper G2 reviews) and summarised the main points below.

Pros of Keeper
  • Streamlines month-end closing processes, saving time and improving efficiency.
  • Excellent customer support, responsive and helpful.
  • Customizable views and task management features enhance workflow organization.
  • Client portal facilitates secure communication and document sharing.
  • Integrates seamlessly with QuickBooks and Xero.
Cons of Keeper
  • Email communication is limited to a single email address, making it difficult to track client responses and identify the sender.
  • Initial setup can be challenging for new users.
  • Client file organization is underwhelming and difficult to navigate.
  • Lacks a mobile app, limiting accessibility and flexibility.
  • Financial reporting customization options are limited, particularly for international users.

Keeper pricing

The commentary is based on 4 reviews from Keeper G2 reviews.

Keeper's pricing is generally viewed favorably, with users highlighting its affordability and value. While some mention the cost, the overwhelming sentiment is that Keeper's features and time-saving capabilities justify the price, especially given the continuous addition of new functionalities.

Users sentiment

Strongly negative
-1

See the Keeper pricing page.

  • Keeper has a free trial.

Standard
$8 per client / per month

Includes File Review Reports, Client Portal, Management Reporting, Task Management, and Unlimited Users.

Premium
$10 per client / per month

Includes all Standard features, plus: Custom-branded Client Portal, Integrated Email, Time Tracking, Integrated Text Messaging, and Direct Vendor W-9 Requests.

Enterprise
Custom

Includes all Premium features, plus: Agreed-upon pricing structures, Ongoing support from a dedicated Customer Success Manager, and Advanced user permissions.


Keeper alternatives

  • Logo of Financial Cents
    Financial Cents
    Accounting practice management: Streamlined workflows, automated tasks, scaled growth.
    Read more
  • Logo of Fieldguide
    Fieldguide
    Automated audit and advisory workflow for accounting firms.
    Read more
  • Logo of Canopy
    Canopy
    Streamlines accounting busywork, boosting efficiency and client joy.
    Read more
  • Logo of Firm360
    Firm360
    Streamlines accounting firm operations, boosting efficiency and client satisfaction.
    Read more
  • Logo of SuiteFiles
    SuiteFiles
    Secure document management and client portals for streamlined workflows.
    Read more
  • Logo of Karbon
    Karbon
    Accounting firm workflow, communication, and client management streamlined.
    Read more

Keeper FAQ

  • What is Keeper and what does Keeper do?

    Keeper is a cloud-based software for bookkeeping and accounting firms. It centralizes client management, automates file reviews, and offers secure communication through client portals. Keeper integrates with QuickBooks and Xero, streamlining workflows and improving efficiency for month-end closings.

  • How does Keeper integrate with other tools?

    Keeper integrates with QuickBooks and Xero, providing a central hub for managing client financials. This integration streamlines workflows by connecting accounting data and client communication, facilitating efficient month-end closing processes.

  • What the main competitors of Keeper?

    Keeper's main competitors include Karbon, Financial Cents, TaxDome, and Suralink. These alternatives offer similar features for accounting firms, such as client portals, workflow automation, and document management. FreshBooks and SoftLedger are also competitors but cater to a broader range of businesses with accounting software solutions.

  • Is Keeper legit?

    Yes, Keeper is a legitimate software solution. User reviews praise its streamlined month-end closing process and excellent customer support. It integrates with QuickBooks and Xero and offers secure client communication through a dedicated portal, enhancing workflow efficiency. While the initial setup can be challenging, Keeper is generally considered safe and effective for bookkeeping and accounting firms.

  • How much does Keeper cost?

    Keeper's Standard plan is $8 per client/month, while the Premium plan is $10 per client/month. Enterprise pricing is custom. The Keeper Receipts add-on costs $15 per client/month. A free trial is available for those wanting to test Keeper's features.

  • Is Keeper customer service good?

    Keeper's customer service is highly praised in reviews. Users describe the team as "amazing," "awesome," and readily available to answer questions and resolve issues quickly. The Keeper team is commended for actively listening to feedback, constantly implementing improvements, and providing helpful support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.