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Keycafe

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Company health

Employee growth
4% increase in the last year
Web traffic
18% decrease in the last quarter
Financing
December 2021 - $1M

Ratings

G2
4.9/5
(61)
TrustPilot
4.6/5
(40)

Keycafe description

Keycafe offers a cloud-based key management system for businesses of all sizes. Their internet-connected SmartBoxes securely store keys, allowing you to control access in real-time. Keycafe provides a complete audit trail of all key exchanges, increasing accountability and simplifying key management for various industries like auto dealerships, hospitality, and property management. Their platform is flexible and scalable to suit businesses with diverse needs.


Who is Keycafe best for

Keycafe is a cloud-based key management solution perfect for small and medium businesses. It offers real-time access control, convenient 24/7 availability, and a comprehensive audit trail. Users praise its ease of use and implementation, while some note occasional mobile app connectivity issues and setup time. It’s particularly well-suited for property managers, car rental agencies, and hospitality businesses.

  • Best for small to mid-sized businesses needing streamlined key management.

  • Ideal for property management, car rentals, hospitality, and fleet vehicle businesses.


Keycafe features

Supported

Users can manage and track access to keys in real-time via a cloud-based software.

Supported

Keycafe automatically logs every key exchange, providing a record of every interaction.

Supported

Keycafe's system is designed to accommodate various business sizes and storage needs from single to many thousand keys.

Supported

Keycafe offers a comprehensive API for seamless integration with other systems.

Supported

Provides real-time visibility into the location and status of keys.

Supported

Granting or revoking access to personnel.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.05

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Neutral
+0.29

Ease of Implementation

Strongly positive
+0.91

Scalability

Strongly positive
+0.71

Keycafe reviews

We've summarised 92 Keycafe reviews (Keycafe TrustPilot reviews and Keycafe G2 reviews) and summarised the main points below.

Pros of Keycafe
  • Easy to use and implement for both administrators and end-users.
  • Excellent and responsive customer support.
  • Provides a secure and reliable key management solution.
  • Convenient 24/7 key access for various applications.
  • Comprehensive audit trail and key tracking capabilities.
Cons of Keycafe
  • Key fobs can sometimes get stuck in the key box slots.
  • Initial setup can be time-consuming.
  • The mobile app occasionally experiences connectivity issues.
  • The cost of the system and subscription can be prohibitive for some users.

Keycafe pricing

The commentary is based on 24 reviews from Keycafe G2 reviews and Keycafe TrustPilot reviews.

Keycafe's pricing is primarily based on a per location, per month subscription model, with additional costs for the SmartBox device itself. They offer different tiers for businesses, ranging from Lite to Business Pro, each with varying features and support levels. For individual key exchanges, they have a pay-as-you-go option and an annual unlimited plan.

Users sentiment

Neutral
+0

See the Keycafe pricing page.

Lite
$59 per location/month

For Facilities, Offices, Small Auto Fleets. Includes 1 location, unlimited keys, unlimited users, 1 owner admin, 1 co-admin, 2 key groups, key level permissions, one-time bookings, key codes, activity history, data imports/exports, and 24/7 chat support.

Premium
$99 per location/month

For Short Term Rentals, Multi Location, Large Scale Fleets. Includes all Lite plan features plus unlimited groups, unlimited co-admins, 1 org admin, cellular connectivity option, programmable alerts, time shifts, maximum keys (coming soon), video recording, third-party integrations, and API access.

Business Pro
$149 per location/month

For Large Organizations, System Integrators, and Advanced Workflow Needs. Includes all Premium plan features plus unlimited org admins, multi-organization, community locations, custom logo and theme, 24/7 phone support, continuous permission syncing, and 3 year device warranty.

Pay-As-You-Go
$9.95 per key/pickup

$9.95 per key pickup + $0.85 per day storage + applicable taxes. Volume discounts are applied as your monthly billing cycle progresses across all keys.

Freedom Unlimited Annual
$395 per key/year

$395 per key per year + applicable taxes. Unlimited Pickups and Unlimited Storage.


Keycafe alternatives

  • Logo of Kisi
    Kisi
    Simple, secure keyless entry and access management for any door.
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  • Logo of Entitle
    Entitle
    Securely manage temporary access to data and systems.
    Read more
  • Logo of Azure Key Vault
    Azure Key Vault
    Securely stores and manages secrets, keys, and certificates.
    Read more
  • Logo of ProdataKey
    ProdataKey
    Cloud access control simplified, mobile-first, and easily integrated.
    Read more
  • Logo of Thales CipherTrust Cloud Key Manager
    Thales CipherTrust Cloud Key Manager
    Centralized encryption key management for secure, compliant cloud and hybrid environments.
    Read more
  • Logo of LicenseSpring
    LicenseSpring
    Sell software easily with secure, flexible licensing control.
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Keycafe FAQ

  • What is Keycafe and what does Keycafe do?

    Keycafe is a cloud-based key management system that allows businesses to securely store, access, and track keys using SmartBoxes. It provides real-time access control, a full audit trail, and simplifies key management for various industries. Keycafe is suitable for businesses of all sizes seeking improved key security and accountability.

  • How does Keycafe integrate with other tools?

    Keycafe integrates with property management systems, access control systems, and other business tools. It offers API integrations for custom solutions, enhancing key management automation and streamlining operations. This allows for seamless data flow and improved efficiency across various platforms.

  • What the main competitors of Keycafe?

    Keycafe's main competitors include Kisi, which offers cloud-based keyless entry systems, and traditional key management systems. While Keycafe focuses on physical key management, password managers like 1Password also offer secure access control, representing another form of competition.

  • Is Keycafe legit?

    Keycafe is a legitimate and safe key management solution. User reviews praise its ease of use, comprehensive audit trails, and convenient 24/7 access. While some users mention occasional app connectivity issues and setup time, the overall sentiment points to Keycafe as a reliable key management platform.

  • How much does Keycafe cost?

    Keycafe doesn't publicly list pricing information. Contact Keycafe directly to determine product pricing and if it's worth it for your needs.

  • Is Keycafe customer service good?

    Keycafe receives positive feedback for its excellent customer service. Users mention helpful and responsive support agents who address issues efficiently. Support is readily available via phone and email, offering quick solutions and helpful instructions. This positive customer service experience contributes to overall user satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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