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Kiteworks

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Company health

Employee growth
7% increase in the last year
Web traffic
17% decrease in the last quarter
Financing
May 2024 - $592M

Ratings

G2
4.4/5
(36)
Glassdoor
4.2/5
(108)

Kiteworks description

Kiteworks is a secure content platform that helps mid-sized companies in the USA protect sensitive information like financial data or customer details. It's like a locked vault for all your important files and emails, making sure only authorized people can access them. It helps you control who sees, edits, and shares this information, keeping your company safe and compliant with data privacy laws.


Who is Kiteworks best for

Kiteworks is a secure content platform ideal for enterprise companies in the USA needing to protect sensitive data. Users praise its clean interface and secure file transfer capabilities, but some have noted unpredictable system behavior and costly licensing. If your business prioritizes security and compliance, Kiteworks may be a good fit, but be prepared for potential technical issues and higher costs.

  • Best fit for enterprise companies.

  • Suitable for any industry.


Kiteworks features

Supported

Kiteworks supports secure file sharing with encryption in transit and at rest.

Supported

Kiteworks supports real-time file transfer monitoring.

Supported

Kiteworks supports email content encryption through its Email Protection Gateway.

Supported

Kiteworks offers compliance monitoring with real-time monitoring, audit logs, and access controls.

Supported

Kiteworks offers data loss prevention through integration with DLP servers and security features.

Supported

Kiteworks enables secure external communication via SFTP, SMTP and secure file sharing.

Supported

Kiteworks supports granular access permissions for different user roles.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Rather negative
-0.67

Kiteworks reviews

We've summarised 36 Kiteworks reviews (Kiteworks G2 reviews) and summarised the main points below.

Pros of Kiteworks
  • Clean, modern, and easy-to-use interface.
  • Knowledgeable and experienced support staff.
  • Secure and seamless file transfer, especially for large files.
  • Highly customizable settings for governance needs.
  • Good integration with Dropbox and other tools.
Cons of Kiteworks
  • Unpredictable system behavior, causing downstream issues.
  • Below average customer support, often unhelpful and overly explanatory.
  • Email integration bugs, such as emails getting stuck in the outbox.
  • Limited mobile app functionality.
  • High cost and complex user license management.

Kiteworks pricing

The commentary is based on 2 reviews from Kiteworks G2 reviews.

Kiteworks offers robust security features like end-to-end encryption, but some users find it costly compared to alternatives. While one review suggests affordability for small businesses, others point to the price as a drawback. Consider exploring pricing options to see if Kiteworks fits your budget.

Users sentiment

Strongly negative
-1

See the Kiteworks pricing page.


Kiteworks alternatives

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    spotlight.ai
    AI-powered sales insights to close deals faster.
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  • Logo of Tresorit
    Tresorit
    Ultra-secure file sharing and collaboration for teams.
    Read more
  • Logo of Cocoon Data
    Cocoon Data
    Securely share and control sensitive data, simplifying compliance.
    Read more
  • Logo of Egnyte
    Egnyte
    Secure file storage, sharing, and governance for peace of mind.
    Read more
  • Logo of SendSafely
    SendSafely
    Secure file sharing, end-to-end encrypted, easy for everyone.
    Read more
  • Logo of FileCap
    FileCap
    Securely send, receive, and manage large files with ease.
    Read more

Kiteworks FAQ

  • What is Kiteworks and what does Kiteworks do?

    Kiteworks is a secure content platform designed for mid-sized companies in the USA. It protects sensitive data, enabling secure file sharing, email encryption, access control, and compliance monitoring. This helps organizations maintain data privacy and meet regulatory requirements.

  • How does Kiteworks integrate with other tools?

    Kiteworks integrates with popular tools like Dropbox, enabling seamless and secure file sharing. It also supports secure external communication via SFTP and SMTP protocols. However, users have reported issues with email integration bugs.

  • What the main competitors of Kiteworks?

    Kiteworks competitors include Virtru, Dropvault, Tresorit, Egnyte, and SendSafely. These alternatives offer secure file sharing, collaboration, and data governance features, catering to businesses with similar security and compliance needs. They often integrate with existing platforms like Microsoft 365 and Google Workspace.

  • Is Kiteworks legit?

    Kiteworks is a legitimate secure content platform. It offers robust security features like encryption, access control, and data loss prevention. However, some users have reported unpredictable system behavior and subpar customer support. Despite this, many praise its clean interface and secure file transfer capabilities.

  • How much does Kiteworks cost?

    I cannot find pricing information for Kiteworks. Contact the vendor directly to determine product pricing and if it's worth it for your use case. This will allow you to discuss specific needs and potentially negotiate pricing.

  • Is Kiteworks customer service good?

    Kiteworks customer service receives mixed reviews. Some users praise the knowledgeable and experienced support staff, while others find the support unhelpful and overly explanatory, leading to a below-average experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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