Logo of Kraken

Kraken

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
2% decrease in the last year
Web traffic
94% increase in the last quarter
Financing
September 2023 - $31M

Ratings

G2
4.1/5
(21)
TrustPilot
1.5/5
(80)
Glassdoor
4.5/5
(392)

Kraken description

Kraken is a well-established platform for buying and selling over 200 cryptocurrencies. It offers a simple way to invest in popular cryptocurrencies like Bitcoin and Ethereum. Kraken provides resources to learn about cryptocurrency and has 24/7 customer support. It also allows advanced trading options like margin trading and futures contracts. Kraken stands out for its long history, global reach, and strong security measures.


Who is Kraken best for

Kraken is a cryptocurrency exchange platform ideal for both beginners and experienced traders. It offers a wide selection of cryptocurrencies, advanced trading options, and robust security measures. While praised for its features and global reach, some users have reported issues with account closures and customer support. Despite these challenges, Kraken remains a popular choice for crypto enthusiasts.

  • Best for small to medium-sized businesses.

  • Not industry-specific.


Kraken features

Supported

Kraken supports buying and selling cryptocurrencies.

Supported

Kraken supports margin trading with up to 5x leverage for spot and 50x for derivatives.


Kraken reviews

We've summarised 101 Kraken reviews (Kraken TrustPilot reviews and Kraken G2 reviews) and summarised the main points below.

Pros of Kraken
  • Offers a wide range of cryptocurrencies for trading.
  • Provides advanced trading options like margin trading and futures contracts.
  • Has a long history and global reach.
  • Emphasizes strong security measures.
  • Simple and easy to invest in popular cryptocurrencies.
Cons of Kraken
  • Account closures without explanation are frequent, causing user frustration and distrust.
  • Customer support is often unresponsive, leading to long wait times for issue resolution.
  • Deposits and withdrawals can be delayed or lost, raising concerns about platform reliability.
  • KYC verification process can be lengthy and problematic, hindering account access.
  • Unclear or hidden fees contribute to a negative user experience.

Kraken alternatives

  • Logo of Binance
    kraken vs Binance
    Buy, sell, and trade cryptocurrencies. Secure, low fees, diverse offerings.
    Read more
  • Logo of Coinbase Exchange
    Coinbase Exchange
    Securely buy, sell, and trade crypto at professional volumes.
    Read more
  • Logo of Bitstamp
    Bitstamp
    Buy, sell, and trade crypto securely on a regulated exchange.
    Read more
  • Logo of Kucoin
    Kucoin
    Trade crypto securely with many options and low fees.
    Read more
  • Logo of CEX.IO
    CEX.IO
    Buy, sell, and trade crypto securely. Simple and regulated.
    Read more
  • Logo of Binance Broker
    Binance Broker
    Effortless crypto trading access integrated into your platform.
    Read more

Kraken FAQ

  • What is Kraken and what does Kraken do?

    Kraken is a cryptocurrency exchange platform where you can buy, sell, and trade over 200 cryptocurrencies. It caters to all levels of investors, offering simple investment options and advanced trading tools like margin trading. Kraken prioritizes security and provides 24/7 customer support.

  • How does Kraken integrate with other tools?

    There is no information available regarding specific integrations for Kraken. However, Kraken offers advanced trading options, including margin trading and futures contracts.

  • What the main competitors of Kraken?

    Top Kraken alternatives include Binance, Coinbase, Gemini, and Kraken Pro. These exchanges offer similar features such as spot and margin trading, a variety of cryptocurrencies, and varying levels of security. Each platform caters to slightly different needs, so consider your experience level and desired features when choosing.

  • Is Kraken legit?

    Kraken is a legitimate platform for buying and selling cryptocurrencies. However, user reviews on platforms like Trustpilot reveal concerns regarding account closures, customer support responsiveness, and occasional delays in deposits and withdrawals. Despite these issues, Kraken remains a popular choice for crypto trading due to its established history and wide range of available cryptocurrencies.

  • How much does Kraken cost?

    I couldn't find pricing details for Kraken. For the most current pricing information, it's best to visit Kraken's official website or contact their sales team. This will give you accurate product pricing and help you decide if Kraken is worth the investment.

  • Is Kraken customer service good?

    Kraken's customer service receives mixed reviews. While some users appreciate the platform's reliability and features like fiat trading and trade history tracking, others express frustration with the support section's confusing layout and unhelpful links.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.