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Lingpad description
Lingpad is a translation management system designed for customer service teams who need to provide support in multiple languages. It offers AI-powered translation, integrations with popular help desk software like Zendesk and Freshdesk, and tools to manage translation workflows and ensure quality. Businesses can use Lingpad to translate help center articles, customer messages, and more, aiming to improve global customer satisfaction and streamline multilingual support operations.
What companies are using Lingpad?
Who is Lingpad best for
Lingpad is tailored for B2B customer service teams that want to offer multilingual support, with a sweet spot in eCommerce, finance, gaming, and healthcare. We've observed that it's most effective for medium businesses, offering AI-powered translation and seamless help desk integration to boost global customer satisfaction and streamline multilingual support.
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We find that Lingpad is a great fit for medium-sized businesses (101-1,000 employees) needing efficient multilingual support.
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Lingpad shines in software, IT, and telecommunications, offering streamlined translation for global customer service teams.
Lingpad features
Supported AI Translation: AI-powered translations facilitate effortless communication with anyone, regardless of location, using fast and high-quality AI. |
Supported Translation Memory & Glossary: Leverage translation memory (TM) and glossary for various projects, ensuring consistent translations and cost savings. |
Supported Collaboration: Lingpad's flexible dashboard welcomes all teams, departments, and external resources to help them meet their specific localization needs efficiently. Collaboration shouldn’t come at the cost of privacy. Lingpad helps you invite the entire team to work on the dashboard while limiting their access to specific files, projects, and conversations. |
Supported Content Management: Lingpad offers a centralized platform for managing all localization content and files, enhancing team productivity by consolidating resources and access within a single dashboard. |
Supported Smart Editor: Lingpad's Smart Editor is an AI-powered Computer Assisted Translation (CAT) tool designed to streamline translation workflows, improve quality, and reduce turnaround times. It offers features like real-time translation suggestions, quality checks, and terminology management to enhance translator productivity and maintain consistency. The editor supports multiple file formats and integrates with translation memory and machine translation engines for quick and accurate translations without compromising quality. |
Supported Quality Assurance (QA): Quality Assurance (QA) features within Lingpad help maintain high translation standards by automatically checking for errors, inconsistencies, and adherence to terminology guidelines, ensuring accurate and consistent translations. |
Supported Flexible Pricing: Lingpad offers flexible pricing options tailored to different translation needs, providing usage-based discounts and volume discounts for cost savings. |
Lingpad pricing
The commentary is based on 2 reviews from Lingpad G2 reviews.
We find that users consistently praise Lingpad's affordable pricing and pay-per-word model. They highlight the value it offers considering its rich feature set and excellent customer support. In our experience, this makes Lingpad a cost-effective choice.
See the Lingpad pricing page.
Lingpad alternatives
Lingpad FAQ
Lingpad is a translation management system for customer service teams needing multilingual support. It uses AI-powered translation and integrates with help desk software. We find that it streamlines translation workflows and improves the quality of global customer interactions.
What is Lingpad and what does Lingpad do?
Lingpad is a translation management system for customer service teams needing multilingual support. It uses AI-powered translation and integrates with help desk software. We find that it streamlines translation workflows and improves the quality of global customer interactions.
Lingpad integrates with popular help desk software like Zendesk and Freshdesk. This allows customer service teams to translate help center articles and customer messages within their existing workflows. It also offers a centralized platform to manage all localization content and files.
How does Lingpad integrate with other tools?
Lingpad integrates with popular help desk software like Zendesk and Freshdesk. This allows customer service teams to translate help center articles and customer messages within their existing workflows. It also offers a centralized platform to manage all localization content and files.
Lingpad's main competitors include Bureau Works, Smartling, Lokalise, Smartcat, Localazy, and Trados GroupShare. These alternatives offer similar features such as translation management, AI-powered translation, and workflow automation.
What the main competitors of Lingpad?
Lingpad's main competitors include Bureau Works, Smartling, Lokalise, Smartcat, Localazy, and Trados GroupShare. These alternatives offer similar features such as translation management, AI-powered translation, and workflow automation.
Yes, Lingpad is a legitimate translation management system. It receives positive reviews (4.4/5 on G2) and caters to customer service teams needing multilingual support. We find that its AI-powered translation and integrations with popular help desk software are valuable features.
Is Lingpad legit?
Yes, Lingpad is a legitimate translation management system. It receives positive reviews (4.4/5 on G2) and caters to customer service teams needing multilingual support. We find that its AI-powered translation and integrations with popular help desk software are valuable features.
I am sorry, but we don't have pricing information for Lingpad at this time. We recommend checking their website or contacting their sales team for the latest pricing details.
How much does Lingpad cost?
I am sorry, but we don't have pricing information for Lingpad at this time. We recommend checking their website or contacting their sales team for the latest pricing details.
We find that Lingpad's customer service is highly regarded. Users praise the responsive and proactive support team, highlighting their helpfulness and efficiency in resolving issues. The support team is frequently commended for going the extra mile to meet customer needs.
Is Lingpad customer service good?
We find that Lingpad's customer service is highly regarded. Users praise the responsive and proactive support team, highlighting their helpfulness and efficiency in resolving issues. The support team is frequently commended for going the extra mile to meet customer needs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.