Lively is a software company that provides a platform for managing employee health and wellness benefits. Their tools simplify administration of Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and other pre-tax benefits. Lively aims to improve employee satisfaction and make benefits management easier for employers with user-friendly technology, educational resources, and strong customer support.
Who is Lively HSA best for
Lively HSA simplifies employee benefits administration, especially for small and medium-sized businesses. Users praise its user-friendly interface and responsive customer support. However, some have reported issues with the account creation process and contribution reversals. Lively offers flexible investment options and convenient mobile access, making it a valuable tool for managing HSAs, FSAs, and other pre-tax benefits.
Best for small to medium businesses seeking streamlined benefits administration.
Suitable for businesses interested in offering HSAs, FSAs, and pre-tax benefits.
Lively HSA features
Supported
Lively offers management solutions for both FSA and HSA accounts.
Lively HSA offers user-friendly interfaces and tools to manage benefits, simplifying administration.
Supported
Lively offers administration of health benefits, perks via LSAs, and integrations with HR systems.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
+0.22
Customer Service
Rather positive
+0.42
Ease of Use
Strongly positive
+0.78
Reliability and Performance
Neutral
-0.14
Ease of Implementation
Rather positive
+0.5
Lively HSA reviews
We've summarised 172
Lively HSA reviews (Lively HSA TrustPilot reviews and Lively HSA G2 reviews) and
summarised the main points below.
Pros of Lively HSA
User-friendly interface and easy navigation for both administrators and employees.
Excellent and responsive customer support.
Seamless integration with payroll and other benefits platforms.
Convenient mobile app for managing HSA funds and tracking expenses.
Flexible investment options through integration with brokerage accounts.
Cons of Lively HSA
Account creation process has security issues, sometimes denying valid users.
Difficult contribution reversal process, often requiring employer intervention.
Lack of clear instructions and training materials for new users.
Occasional software glitches and slow website response times.
Lively HSA pricing
The commentary is based on 32 reviews from Lively HSA G2 reviews and Lively HSA TrustPilot reviews.
Lively HSA is praised for its low fees and lack of monthly charges by many users. However, some users mention a yearly fee for balances under $3000, while others express concern over low interest rates on savings. Several users highlight Lively HSA as a cost-effective option for small businesses.
Free for individuals & families. HSA cash balance is insured and interest bearing. Choose when and how to invest (optional - additional fee may apply).
Lively HSA is a user-friendly platform simplifying Health Savings Account (HSA) and Flexible Spending Account (FSA) management. It offers streamlined administration, convenient mobile access, and integrations with payroll systems, benefiting both employers and employees. Lively HSA helps manage employee benefits, offering various tools and resources for efficient administration.
What is Lively HSA and what does Lively HSA do?
Lively HSA is a user-friendly platform simplifying Health Savings Account (HSA) and Flexible Spending Account (FSA) management. It offers streamlined administration, convenient mobile access, and integrations with payroll systems, benefiting both employers and employees. Lively HSA helps manage employee benefits, offering various tools and resources for efficient administration.
How does Lively HSA integrate with other tools?
Lively HSA integrates with payroll and other benefits platforms, streamlining benefits administration. It also offers a convenient mobile app for managing HSA funds and tracking expenses. They offer integrations with HR systems, simplifying benefit administration.
How does Lively HSA integrate with other tools?
Lively HSA integrates with payroll and other benefits platforms, streamlining benefits administration. It also offers a convenient mobile app for managing HSA funds and tracking expenses. They offer integrations with HR systems, simplifying benefit administration.
What the main competitors of Lively HSA?
Lively HSA competes with other benefits administration platforms like Circula, Forma, and Rippling. These alternatives offer similar features such as streamlined benefits management and employee self-service tools. Some also provide additional functionalities like expense management and broader HRIS capabilities.
What the main competitors of Lively HSA?
Lively HSA competes with other benefits administration platforms like Circula, Forma, and Rippling. These alternatives offer similar features such as streamlined benefits management and employee self-service tools. Some also provide additional functionalities like expense management and broader HRIS capabilities.
Is Lively HSA legit?
Yes, Lively HSA is a legitimate company offering HSA and FSA management solutions. They are known for their user-friendly platform and responsive customer support. However, potential users should be aware of reported issues with the account creation process and contribution reversals.
Is Lively HSA legit?
Yes, Lively HSA is a legitimate company offering HSA and FSA management solutions. They are known for their user-friendly platform and responsive customer support. However, potential users should be aware of reported issues with the account creation process and contribution reversals.
How much does Lively HSA cost?
Lively HSA is free for individuals and families. Businesses pay $2.95 per employee per month, with a $50 monthly minimum. Optional investment add-ons incur additional fees depending on the chosen service and investment strategy.
How much does Lively HSA cost?
Lively HSA is free for individuals and families. Businesses pay $2.95 per employee per month, with a $50 monthly minimum. Optional investment add-ons incur additional fees depending on the chosen service and investment strategy.
Is Lively HSA customer service good?
Lively HSA's customer service receives mixed reviews. While many users praise the responsive and helpful support team, others have experienced difficulties, particularly with the account creation process and contribution reversals. Some users report slow response times and unhelpful support agents.
Is Lively HSA customer service good?
Lively HSA's customer service receives mixed reviews. While many users praise the responsive and helpful support team, others have experienced difficulties, particularly with the account creation process and contribution reversals. Some users report slow response times and unhelpful support agents.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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