Logo of Lively HSA

Lively HSA

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Company health

Employee growth
2% increase in the last year
Web traffic
23% increase in the last quarter
Financing
March 2012 - $82M

Ratings

G2
4.8/5
(100)
TrustPilot
4.6/5
(72)
Glassdoor
3.7/5
(74)

Lively HSA description

Lively is a software company that provides a platform for managing employee health and wellness benefits. Their tools simplify administration of Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and other pre-tax benefits. Lively aims to improve employee satisfaction and make benefits management easier for employers with user-friendly technology, educational resources, and strong customer support.


Who is Lively HSA best for

Lively HSA simplifies employee benefits administration, especially for small and medium-sized businesses. Users praise its user-friendly interface and responsive customer support. However, some have reported issues with the account creation process and contribution reversals. Lively offers flexible investment options and convenient mobile access, making it a valuable tool for managing HSAs, FSAs, and other pre-tax benefits.

  • Best for small to medium businesses seeking streamlined benefits administration.

  • Suitable for businesses interested in offering HSAs, FSAs, and pre-tax benefits.


Lively HSA features

Supported

Lively offers management solutions for both FSA and HSA accounts.

Supported

Lively HSA streamlines benefits administration, automating tasks and offering user-friendly tools.

Supported

Lively HSA offers user-friendly interfaces and tools to manage benefits, simplifying administration.

Supported

Lively offers administration of health benefits, perks via LSAs, and integrations with HR systems.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.22

Customer Service

Rather positive
+0.42

Ease of Use

Strongly positive
+0.78

Reliability and Performance

Neutral
-0.14

Ease of Implementation

Rather positive
+0.5

Lively HSA reviews

We've summarised 172 Lively HSA reviews (Lively HSA TrustPilot reviews and Lively HSA G2 reviews) and summarised the main points below.

Pros of Lively HSA
  • User-friendly interface and easy navigation for both administrators and employees.
  • Excellent and responsive customer support.
  • Seamless integration with payroll and other benefits platforms.
  • Convenient mobile app for managing HSA funds and tracking expenses.
  • Flexible investment options through integration with brokerage accounts.
Cons of Lively HSA
  • Account creation process has security issues, sometimes denying valid users.
  • Difficult contribution reversal process, often requiring employer intervention.
  • Lack of clear instructions and training materials for new users.
  • Occasional software glitches and slow website response times.

Lively HSA pricing

The commentary is based on 32 reviews from Lively HSA G2 reviews and Lively HSA TrustPilot reviews.

Lively HSA is praised for its low fees and lack of monthly charges by many users. However, some users mention a yearly fee for balances under $3000, while others express concern over low interest rates on savings. Several users highlight Lively HSA as a cost-effective option for small businesses.

Users sentiment

Neutral
+0.22

See the Lively HSA pricing page.

  • Lively HSA has a free plan.

Individuals and Families
Free

Free for individuals & families. HSA cash balance is insured and interest bearing. Choose when and how to invest (optional - additional fee may apply).

Businesses
$2.95 per employee per month

Intuitive dashboard administration. Effortless contribution management. Personalized investment options.


Lively HSA alternatives

  • Logo of Thatch
    Thatch
    Personalized employee health benefits, managed simply.
    Read more
  • Logo of Forma
    Forma
    Flexible benefits platform empowering employee choice and simplifying admin.
    Read more
  • Logo of HealthEquity
    HealthEquity
    Manage health savings, spending, and investments wisely.
    Read more
  • Logo of ThrivePass
    ThrivePass
    Personalized employee benefits platform, simplifying administration and boosting engagement.
    Read more
  • Logo of PeopleKeep
    PeopleKeep
    Personalized employee benefits, simplified. HRAs and stipends.
    Read more
  • Logo of Benepass
    Benepass
    Flexible employee benefits, easily managed and enjoyed.
    Read more

Lively HSA FAQ

  • What is Lively HSA and what does Lively HSA do?

    Lively HSA is a user-friendly platform simplifying Health Savings Account (HSA) and Flexible Spending Account (FSA) management. It offers streamlined administration, convenient mobile access, and integrations with payroll systems, benefiting both employers and employees. Lively HSA helps manage employee benefits, offering various tools and resources for efficient administration.

  • How does Lively HSA integrate with other tools?

    Lively HSA integrates with payroll and other benefits platforms, streamlining benefits administration. It also offers a convenient mobile app for managing HSA funds and tracking expenses. They offer integrations with HR systems, simplifying benefit administration.

  • What the main competitors of Lively HSA?

    Lively HSA competes with other benefits administration platforms like Circula, Forma, and Rippling. These alternatives offer similar features such as streamlined benefits management and employee self-service tools. Some also provide additional functionalities like expense management and broader HRIS capabilities.

  • Is Lively HSA legit?

    Yes, Lively HSA is a legitimate company offering HSA and FSA management solutions. They are known for their user-friendly platform and responsive customer support. However, potential users should be aware of reported issues with the account creation process and contribution reversals.

  • How much does Lively HSA cost?

    Lively HSA is free for individuals and families. Businesses pay $2.95 per employee per month, with a $50 monthly minimum. Optional investment add-ons incur additional fees depending on the chosen service and investment strategy.

  • Is Lively HSA customer service good?

    Lively HSA's customer service receives mixed reviews. While many users praise the responsive and helpful support team, others have experienced difficulties, particularly with the account creation process and contribution reversals. Some users report slow response times and unhelpful support agents.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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