Logo of MailerSend

MailerSend

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Last updated on

Company health

Employee growth
10% decrease in the last year
Web traffic
29% decrease in the last quarter

Ratings

G2
4.2/5
(44)
Capterra
4.6/5
(53)
TrustPilot
3.0/5
(40)

MailerSend description

MailerSend is a transactional email service designed to help businesses send important communications like invoices, password resets, and shipping notifications. Its features include a drag-and-drop email builder, pre-made templates, and integrations with popular platforms. MailerSend focuses on reliable delivery at scale and provides tools for managing email lists and analyzing performance. With both an API and user-friendly interface, it caters to technical and non-technical users alike. A free plan is available for smaller senders, and paid plans offer additional features and higher sending volumes.

Who is using MailerSend?

Monika Andronova
Founder & CEO startbereit
Are you using MailerSend? Submit your stack and earn money

Who is MailerSend best for

MailerSend is a transactional email platform perfect for small and medium businesses in e-commerce, retail, and software. Users praise its generous free tier, easy-to-use API, and responsive customer support. However, some have reported issues with deliverability and account management. If you need a reliable email solution and prioritize developer-friendly tools, MailerSend is worth considering.

  • Best for small to medium-sized businesses.

  • Ideal for e-commerce, retail, and software companies.

MailerSend features

Supported

MailerSend tracks email opens, clicks, bounces, unsubscribes, and other metrics.

Supported

MailerSend offers a rich library of pre-designed email templates.

Supported

MailerSend supports automated transactional emails like receipts, order confirmations, and password resets.

Supported

MailerSend prioritizes high deliverability and low bounce rates with robust infrastructure and monitoring.

Supported

MailerSend supports inbound email processing, including automated replies via custom workflows.

Supported

MailerSend offers robust APIs, SDKs, and comprehensive documentation for developers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Neutral
+0.27

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather positive
+0.47

Scalability

Strongly negative
-1

MailerSend reviews

We've summarised 137 MailerSend reviews (MailerSend Software Advice reviews, MailerSend TrustPilot reviews, MailerSend Capterra reviews and MailerSend G2 reviews) and summarised the main points below.

Pros of MailerSend
  • Fast and responsive customer support, often praised for helpfulness.
  • Generous free tier with 12,000 emails per month.
  • Easy-to-use API and SMTP integration for developers.
  • User-friendly interface and dashboard.
  • Competitive pricing and flexible pay-as-you-go model.
Cons of MailerSend
  • Unclear account approval/suspension process, leading to frustration.
  • Difficulties with domain verification and DNS setup.
  • Inconsistent email deliverability; some emails land in spam.
  • Limited customization in the email template editor.
  • Lack of transparent communication regarding account status and policy compliance.

MailerSend pricing

The commentary is based on 36 reviews from MailerSend Capterra reviews, MailerSend G2 reviews and MailerSend TrustPilot reviews.

All billing invoices will be charged in US dollars.

Users sentiment

Rather negative
-0.6

See the MailerSend pricing page.

  • MailerSend has a free plan.

  • MailerSend has a free trial.

Hobby
Free

Email API and SMTP relay, Drag & Drop email builder, 24 hours data retention

Starter
$336 per email/year

50 sender identities, Inbound routing, SMS API

Professional
$1056 per email/year

1,000 domains, Unlimited templates, High throughput API

Enterprise
Custom

Unlimited domains, Unlimited templates, Dedicated IP

MailerSend alternatives

  • Logo of Twilio SendGrid Email API
    Twilio SendGrid Email API
    Reliable email delivery, detailed tracking, and simple integration.
    Read more
  • Logo of Brevo Transactional Email
    Brevo Transactional Email
    Reliable email for critical messages: receipts, passwords, and more.
    Read more
  • Logo of Infobip Email API
    Infobip Email API
    Send emails reliably, globally, with detailed tracking and top deliverability.
    Read more
  • Logo of Mailgun
    Mailgun
    Effortless transactional email delivery, tracking, and analysis.
    Read more
  • Logo of Loops
    Loops
    Connect apps, automate emails, improve user engagement.
    Read more
  • Logo of UseINBOX
    UseINBOX
    Email marketing automation: simpler setup, better delivery.
    Read more

MailerSend FAQ

  • What is MailerSend and what does MailerSend do?

    MailerSend is a transactional email platform for sending mission-critical emails like password resets, shipping confirmations, and invoices. It offers a user-friendly interface, API, and integrations, catering to both technical and non-technical users. MailerSend prioritizes reliable delivery and provides tools for email management and performance analysis.

  • How does MailerSend integrate with other tools?

    MailerSend integrates with various platforms through its API and webhooks, allowing seamless connections with popular tools. It offers SDKs in multiple programming languages, simplifying the integration process for developers. This enables automated workflows and data synchronization with other business applications.

  • What the main competitors of MailerSend?

    MailerSend's main competitors include Elastic Email, Mailchimp, Constant Contact, and ActiveCampaign. These alternatives offer similar email marketing and transactional email services, often with additional features like marketing automation and CRM integrations.

  • Is MailerSend legit?

    MailerSend is a legitimate email service provider. User reviews highlight its user-friendly interface, generous free tier, and helpful customer support. However, potential users should be aware of reports of inconsistent email deliverability and account management issues.

  • How much does MailerSend cost?

    MailerSend offers a free plan with limited email volume. Paid plans start at $19/month for higher sending limits and additional features. Contact MailerSend for enterprise pricing information. Is MailerSend worth it? The free plan makes it easy to find out.

  • Is MailerSend customer service good?

    MailerSend's customer service receives mixed reviews. While many users praise the prompt and helpful support, others report difficulties getting their accounts approved or receiving timely responses to inquiries regarding suspensions. Some find the support team knowledgeable and patient, while others have had negative experiences with unresponsive agents.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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