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Mailtrap description
Mailtrap is a tool primarily used by developers to test emails during software development. It acts as a virtual inbox, catching test emails to check their formatting, spam score, and how they display in different email clients, without sending actual emails to real people. Beyond testing, Mailtrap also offers email sending capabilities for production environments. It provides analytics to track email performance and helps ensure emails reach recipients' inboxes. This combination makes Mailtrap a useful tool for companies of all sizes, but especially those with in-house development teams.
Who is Mailtrap best for
Mailtrap is an email testing and sending platform ideal for developers. It provides a virtual inbox to catch test emails, check formatting, and analyze spam scores without sending to real users. Users praise its user-friendly interface, detailed documentation, and helpful customer support. Some find the free plan limiting and desire more integrations.
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Best for small to mid-sized companies with in-house development teams.
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Ideal for software, IT, and telecommunications companies; suitable for various other sectors like e-commerce and education.
Mailtrap features
Supported Mailtrap offers detailed analytics on email campaign performance, including open rates, click rates, and bounce rates. |
Supported Mailtrap supports forwarding emails to multiple recipients. |
Supported Mailtrap offers spam filter testing with its Spam Analysis tool, using Apache SpamAssassin and blacklist checks. |
Supported Mailtrap calculates spam scores using Apache SpamAssassin and provides a detailed report. |
Supported Mailtrap integrates with various tools via SMTP, API, and provides code samples. |
Supported Mailtrap offers robust APIs and SDKs for various programming languages with comprehensive documentation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Mailtrap reviews
We've summarised 90 Mailtrap reviews (Mailtrap Capterra reviews and Mailtrap G2 reviews) and summarised the main points below.
- Multiple inboxes for different projects streamline testing.
- Comprehensive email logs for analysis and campaign optimization.
- Thorough, well-structured, and easy-to-follow documentation.
- Official SDKs and sample codes simplify API integration.
- User-friendly interface, even for non-technical users.
- Helpful and responsive customer support.
- Combined testing and sending features in one platform.
- Robust testing tool with multiple features beyond capturing emails.
- Dev-oriented with useful integration options.
- Detailed analytics and reporting for email performance.
- Effective alert system for email issues.
- High deliverability rates.
- User management features facilitate team collaboration.
- Scalable email services for growing projects.
- HTML/CSS checks ensure proper rendering across email clients.
- Limited marketing campaign features.
- API documentation can be complex and frequently updated.
- Free plan limitations, especially storage capacity.
- Limited integrations with other platforms.
- Domain verification process can be slow.
- Pricing can be high, especially for testing purposes.
- Lack of email builder for transactional emails.
- Absence of dark mode in the dashboard.
- Mobile view of the dashboard could be improved.
- Native plugins for platforms like WordPress are lacking.
- Limited bulk email sending capabilities.
- Lower-tier plans lack access to inbox email address.
- Filter feature to easily find specific emails in logs could be improved.
- Search function in email logs could be more efficient.
Mailtrap pricing
The commentary is based on 14 reviews from Mailtrap Capterra reviews and Mailtrap G2 reviews.
Mailtrap's pricing is generally considered reasonable, especially for its testing capabilities and combined sending features. However, some users find the pricing a bit high for testing alone and would appreciate a free trial for higher tiers. Lower tiers could benefit from including features like inbox email addresses.
See the Mailtrap pricing page.
Mailtrap alternatives
Mailtrap FAQ
Mailtrap is an email testing platform for developers, enabling them to inspect emails during development without sending them to real users. It offers a fake SMTP server to catch test emails, check formatting and spam scores, and preview displays across various email clients. Mailtrap also provides production email sending with performance analytics.
What is Mailtrap and what does Mailtrap do?
Mailtrap is an email testing platform for developers, enabling them to inspect emails during development without sending them to real users. It offers a fake SMTP server to catch test emails, check formatting and spam scores, and preview displays across various email clients. Mailtrap also provides production email sending with performance analytics.
Mailtrap integrates with various tools through SMTP, API, and provides code samples for easier integration. It offers robust APIs and SDKs with comprehensive documentation, simplifying the process for developers.
How does Mailtrap integrate with other tools?
Mailtrap integrates with various tools through SMTP, API, and provides code samples for easier integration. It offers robust APIs and SDKs with comprehensive documentation, simplifying the process for developers.
Mailtrap's main competitors include Mailinator, a tool for testing email processes, and email marketing platforms like Mailchimp and ActiveCampaign. HubSpot Marketing Hub offers similar features but within a broader marketing suite.
What the main competitors of Mailtrap?
Mailtrap's main competitors include Mailinator, a tool for testing email processes, and email marketing platforms like Mailchimp and ActiveCampaign. HubSpot Marketing Hub offers similar features but within a broader marketing suite.
Yes, Mailtrap is a legitimate and safe tool for testing emails during software development. It offers a secure virtual inbox, preventing test emails from reaching real users, and provides spam score checking to enhance email deliverability. Mailtrap is trusted by developers for its robust testing and email sending features.
Is Mailtrap legit?
Yes, Mailtrap is a legitimate and safe tool for testing emails during software development. It offers a secure virtual inbox, preventing test emails from reaching real users, and provides spam score checking to enhance email deliverability. Mailtrap is trusted by developers for its robust testing and email sending features.
Mailtrap pricing information is not available. Contact Mailtrap directly to determine whether it fits your budget and is worth the investment.
How much does Mailtrap cost?
Mailtrap pricing information is not available. Contact Mailtrap directly to determine whether it fits your budget and is worth the investment.
Users consistently praise Mailtrap's customer support for its responsiveness and helpfulness. The support team is frequently commended for quickly resolving issues, often within an hour of contact, and providing excellent assistance during setup and troubleshooting.
Is Mailtrap customer service good?
Users consistently praise Mailtrap's customer support for its responsiveness and helpfulness. The support team is frequently commended for quickly resolving issues, often within an hour of contact, and providing excellent assistance during setup and troubleshooting.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.