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ManageEngine Endpoint Central MSP

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Company health

Employee growth
22% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.0/5
(21)
Capterra
4.6/5
(47)
Glassdoor
3.5/5
(24)

ManageEngine Endpoint Central MSP description

ManageEngine Endpoint Central MSP helps IT service providers manage all of their clients' devices, from laptops and smartphones to servers, from a single platform. It offers a range of features, including installing software and updates, monitoring device security, and managing mobile devices. This comprehensive approach simplifies device management, improves security, and ensures client devices are up-to-date and protected, regardless of their operating system.

Who is ManageEngine Endpoint Central MSP best for

ManageEngine Endpoint Central MSP is a centralized platform ideal for IT service providers managing diverse client devices. It offers comprehensive features like patch management, software deployment, and remote troubleshooting. Users praise its intuitive interface and automation capabilities but note potential performance slowdowns with numerous endpoints. Some users found the free service can be misleading.

  • Best for small to medium-sized businesses.

  • Ideal for IT service providers in various industries, especially Software and IT.

ManageEngine Endpoint Central MSP features

Supported

Endpoint Central MSP automates software and OS updates with security patches.

Supported

Endpoint Central supports distributing in-house and third-party apps.

Supported

Enrolled devices can be remotely locked and wiped to protect data.

Supported

Endpoint Central supports remote desktop access for troubleshooting and configuration.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Neutral
+0.2

Ease of Implementation

Rather positive
+0.33

Scalability

Rather positive
+0.5

ManageEngine Endpoint Central MSP reviews

We've summarised 67 ManageEngine Endpoint Central MSP reviews (ManageEngine Endpoint Central MSP Capterra reviews and ManageEngine Endpoint Central MSP G2 reviews) and summarised the main points below.

Pros of ManageEngine Endpoint Central MSP
  • Comprehensive features for endpoint management, including patching, software deployment, and remote troubleshooting.
  • Streamlined management of endpoints through a single intuitive interface.
  • Automation capabilities simplify tasks like patch management.
  • Seamless integration with Active Directory.
  • Excellent network discovery and agent installation through the console.
  • Effective patching for remote and roaming users.
  • Remote management capabilities are very good.
  • Centralized management and comprehensive reporting.
  • Useful for managing a large number of devices.
  • Good value for money.
Cons of ManageEngine Endpoint Central MSP
  • Performance slowdowns can occur with a large number of endpoints.
  • Limited customization options for specific organizational needs.
  • Some scripting and shutdown notification features are unavailable.
  • MDM profile can cause rapid battery drain.
  • Difficulty understanding vulnerability discrepancies between Endpoint Central and other tools.
  • Agent installation and uninstallation can be time-consuming.
  • Creating graphical custom reports is not possible.
  • Limited integration options with on-premise systems.
  • The agent does not automatically update information if a machine with the same hostname moves from a workgroup to a domain, leading to duplicate machine entries and license consumption.
  • The free service can be misleading.

ManageEngine Endpoint Central MSP pricing

The commentary is based on 8 reviews from ManageEngine Endpoint Central MSP Capterra reviews and ManageEngine Endpoint Central MSP G2 reviews.

Endpoint Central MSP offers good value, especially for mid-sized organizations, with a comprehensive feature set at a reasonable price point. However, some users mention the cost can become steep when scaling beyond 25 endpoints. Others find the initial setup complex, potentially increasing resource demands.

Users sentiment

Rather positive
+0.33

See the ManageEngine Endpoint Central MSP pricing page.

ManageEngine Endpoint Central MSP alternatives

  • Logo of ManageEngine Endpoint Central
    ManageEngine Endpoint Central
    Unified endpoint management: secure, automate, and simplify IT.
    Read more
  • Logo of RMM Central
    RMM Central
    Remotely manage and monitor client IT, boosting efficiency and ROI.
    Read more
  • Logo of ManageEngine Mobile Device Manager Plus MSP
    ManageEngine Mobile Device Manager Plus MSP
    Securely manage and control all your clients' mobile devices.
    Read more
  • Logo of Tanium Cloud
    Tanium Cloud
    Real-time endpoint management and security at scale.
    Read more
  • Logo of N-able N-central
    N-able N-central
    Remote IT management made easy, automated, and efficient.
    Read more
  • Logo of upKeeper
    upKeeper
    Effortless IT management: remote software and OS deployments.
    Read more

ManageEngine Endpoint Central MSP FAQ

  • What is ManageEngine Endpoint Central MSP and what does ManageEngine Endpoint Central MSP do?

    ManageEngine Endpoint Central MSP is a centralized platform for IT service providers to manage all their clients' devices. It offers comprehensive features like software deployment, patch management, remote troubleshooting, and mobile device management, ensuring client devices are secure and updated.

  • How does ManageEngine Endpoint Central MSP integrate with other tools?

    ManageEngine Endpoint Central MSP integrates with Active Directory for streamlined user management. It also offers remote desktop access for troubleshooting. Further integration capabilities with other systems are limited.

  • What the main competitors of ManageEngine Endpoint Central MSP?

    Top alternatives to ManageEngine Endpoint Central MSP include ManageEngine Endpoint Central, Ivanti Endpoint Manager, Microsoft Intune, SolarWinds Service Desk, Atera, and Trio. These competitors offer similar endpoint management capabilities for various devices and operating systems.

  • Is ManageEngine Endpoint Central MSP legit?

    ManageEngine Endpoint Central MSP is a legitimate software solution designed for Managed Service Providers (MSPs). It helps MSPs manage and secure their clients' endpoints from a centralized platform. It offers robust features like patch management, software deployment, and remote troubleshooting.

  • How much does ManageEngine Endpoint Central MSP cost?

    I cannot find pricing information for ManageEngine Endpoint Central MSP. Contact ManageEngine directly to obtain specific pricing details for their product and if it is worth the cost.

  • Is ManageEngine Endpoint Central MSP customer service good?

    ManageEngine Endpoint Central MSP's customer service receives mixed reviews. Some users praise the support team's responsiveness, while others report delays and inconsistencies in service quality. More detailed documentation could also improve the user experience.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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