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Matterport

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Company health

Employee growth
3% increase in the last year
Web traffic
9% decrease in the last quarter
Financing
April 2021 - $409M

Ratings

G2
4.3/5
(91)
Glassdoor
2.7/5
(213)

Matterport description

Matterport creates immersive 3D, digital replicas of physical spaces. These replicas, called "digital twins", can be viewed, explored, and shared online. Businesses use Matterport to market properties, manage construction projects, document facilities, and more. It offers various cameras and scanning services to create these digital twins, along with a software platform for accessing, customizing, and analyzing them. Matterport is known for its realistic and easily navigable 3D models, used across industries like real estate, construction, and hospitality.


Who is Matterport best for

Matterport empowers businesses to create immersive 3D digital twins of physical spaces. Users praise the high-quality virtual tours and easy-to-use interface, finding them valuable for remote collaboration and project documentation. However, some users have reported app bugs and high subscription costs. Matterport is best suited for small to medium businesses in real estate, construction, or facilities management seeking to enhance their marketing and project management capabilities.

  • Best fit for small to medium-sized businesses.

  • Ideal for real estate, construction, and facilities management.


Matterport features

Supported

Matterport supports communication and collaboration via Notes and email notifications within its digital twins.

Supported

Matterport integrates with various platforms using APIs, SDKs, and direct integrations like Autodesk Construction Cloud.

Supported

Matterport allows creating and integrating virtual tours, enhancing remote property exploration.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Ease of Use

Rather positive
+0.6

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.33

Matterport reviews

We've summarised 91 Matterport reviews (Matterport G2 reviews) and summarised the main points below.

Pros of Matterport
  • High-quality 3D virtual tours that are immersive and professional.
  • Easy to use interface for capturing and sharing virtual tours.
  • Useful measurement tools within the virtual tours for planning and estimations.
  • Integration with other platforms like Google Street View expands reach.
  • Provides a valuable tool for remote collaboration and project documentation.
Cons of Matterport
  • App bugs and stability issues, leading to project closures and client loss.
  • Subscription costs and hosting fees are considered high, especially for limited usage.
  • Inaccurate automated model adjustments, requiring manual corrections.
  • Customer support response times can be slow and unhelpful for complex issues.
  • Limited device compatibility, notably Android, impacting usability.

Matterport pricing

The commentary is based on 14 reviews from Matterport G2 reviews.

Pricing information not found.

Users sentiment

Strongly negative
-1

See the Matterport pricing page.


Matterport alternatives

  • Logo of Autodesk 360
    Autodesk 360
    Cloud-based design collaboration for construction and manufacturing.
    Read more
  • Logo of Fabrik
    Fabrik
    Spatial platform for 3D models, training, and digital twins.
    Read more
  • Logo of Trendspek
    Trendspek
    Visualize, inspect, and manage assets remotely with 3D digital twins.
    Read more
  • Logo of iStaging
    iStaging
    Create and share virtual tours of any space.
    Read more
  • Logo of Avataar
    Avataar
    Turns products into interactive 3D and AR experiences, boosting sales.
    Read more
  • Logo of InsiteVR
    InsiteVR
    Share, review, and collaborate on 3D designs in VR.
    Read more

Matterport FAQ

  • What is Matterport and what does Matterport do?

    Matterport creates immersive 3D digital twins of real-world spaces. Used across real estate, construction, and facilities management, Matterport's platform enables virtual tours, facilitates collaboration, and offers spatial data analysis. Its features include virtual tours, measurement tools, and integrations with other platforms.

  • How does Matterport integrate with other tools?

    Matterport integrates with other platforms using APIs, SDKs, and direct integrations. A key integration is with Autodesk Construction Cloud, streamlining workflows. It also facilitates virtual tours, enhancing remote property exploration and collaboration.

  • What the main competitors of Matterport?

    Matterport's main competitors include Kuula, Autodesk Construction Cloud, and Procore. These alternatives offer similar 3D capture and project management functionalities for various industries, particularly real estate and construction. Other competitors like Northspyre and Simpro focus on project financial tracking and business management for the construction industry.

  • Is Matterport legit?

    Yes, Matterport is a legitimate company offering 3D digital twin technology. While users praise the immersive tours and ease of use, some have reported issues with software bugs and pricing. Consider these factors when evaluating if Matterport is safe and suitable for your needs.

  • How much does Matterport cost?

    Matterport pricing information is not publicly available. Contact Matterport directly for detailed pricing based on your specific needs and to determine if Matterport is worth the investment.

  • Is Matterport customer service good?

    Matterport's customer service receives mixed reviews. While some praise the support team's responsiveness and helpfulness, others report slow response times, unhelpful solutions, and difficulty resolving complex issues. Some users have had very negative experiences, even losing clients due to unresolved technical problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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