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Maxio (formerly SaaSOptics and Chargify) description
Maxio is a financial operations platform designed for mid-sized and larger B2B SaaS companies. It brings together subscription billing, customer management, revenue recognition, and financial reporting into a single system. Maxio aims to streamline and automate complex billing processes, help you comply with accounting standards, and give you insights into your financial health.
What companies are using Maxio (formerly SaaSOptics and Chargify)?
Who is Maxio (formerly SaaSOptics and Chargify) best for
Maxio is a robust financial operations platform tailored for mid-sized and larger B2B SaaS companies seeking to streamline subscription management, revenue recognition, and financial reporting. Users praise its comprehensive billing features and helpful customer support. However, some have noted inaccuracies in reporting and slow support response times. If you need a scalable solution for complex billing, Maxio offers extensive features, but be prepared for potential integration challenges and reporting limitations.
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Best for mid-sized to large B2B SaaS businesses.
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Ideal for SaaS, E-commerce, Marketing, and related industries.
Maxio (formerly SaaSOptics and Chargify) features
Supported Maxio allows defining various subscription plans, including pricing, recurrence, and add-ons. |
Supported Maxio supports over 20 payment gateways, including Stripe, GoCardless, and PayPal. |
Supported Maxio automates recurring billing and integrates with various payment gateways. |
Supported Maxio offers a customizable self-service portal for managing subscriptions. |
Supported Maxio allows users to upgrade or downgrade subscriptions, including proration and self-service options. |
Supported Maxio supports creating, updating, canceling, and tracking subscriptions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Maxio (formerly SaaSOptics and Chargify) reviews
We've summarised 645 Maxio (formerly SaaSOptics and Chargify) reviews (Maxio (formerly SaaSOptics and Chargify) G2 reviews) and summarised the main points below.
- Helpful and responsive customer support team, readily available through chat.
- User-friendly interface for core features, like automatic dunning and ARR reporting.
- Comprehensive billing features, including handling monthly, usage-based, and prepaid billing.
- Extensive API and documentation, enabling custom integrations and workflows.
- Seamless integration with Stripe and QBO, simplifying billing and accounting processes.
- Inaccurate data and conflicting reports, particularly churn rate and MRR metrics.
- Slow customer support response times, sometimes requiring 24-48 hours for issue acknowledgment.
- Reporting features can be cumbersome and inflexible, lacking customization options.
- Difficulty with integrations, particularly with Xero and Hubspot, causing tax and data syncing issues.
- Complicated subscription grouping, with limited billing date management for linked subscriptions.
Maxio (formerly SaaSOptics and Chargify) pricing
The commentary is based on 40 reviews from Maxio (formerly SaaSOptics and Chargify) G2 reviews.
Maxio's pricing is generally considered high, especially for smaller businesses. Some users feel the value is not commensurate with the cost, particularly with the shift to a revenue-based fee structure. Others find it reasonable and worth the investment for the automation and reporting features.
Users sentiment
See the Maxio (formerly SaaSOptics and Chargify) pricing page.
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Maxio (formerly SaaSOptics and Chargify) has a free trial.
Developer-friendly sandbox where you can try out billing for free. Includes fixed and usage-based billing, product catalog, customers and subscriptions, API endpoints, CRM and payment integrations.
Complete B2B subscription management platform with billing, revenue recognition, and reporting. Includes support for contract terms, revenue recognition, SaaS metrics and analytics, one-click financial reports, custom dashboards, Maxio Payments, local support.
Tailored solution to support high billing volumes and advanced requirements. Includes everything in the Grow plan, with the option to add on AR Management, Advanced Revenue Recognition, Expense amortization, Milestone-based billing and rev rec, and Multi-entity support.
Maxio (formerly SaaSOptics and Chargify) alternatives
RecurlySubscription billing platform. Automates payments, reduces churn. Scales with you.Read more
BillingPlatformFlexible billing software for complex enterprise needs. Automates revenue operations.Read more
Maxio (formerly SaaSOptics and Chargify) FAQ
Maxio (formerly SaaSOptics and Chargify) is a financial operations platform for B2B SaaS companies. It combines subscription billing, revenue recognition, and financial reporting into one system. Maxio automates billing, manages subscriptions, and provides financial insights. It's designed for mid-sized and larger businesses seeking streamlined financial operations.
What is Maxio (formerly SaaSOptics and Chargify) and what does Maxio (formerly SaaSOptics and Chargify) do?
Maxio (formerly SaaSOptics and Chargify) is a financial operations platform for B2B SaaS companies. It combines subscription billing, revenue recognition, and financial reporting into one system. Maxio automates billing, manages subscriptions, and provides financial insights. It's designed for mid-sized and larger businesses seeking streamlined financial operations.
Maxio integrates with various tools through its extensive API and pre-built integrations. It connects seamlessly with payment gateways like Stripe, accounting software like QuickBooks Online, and CRM platforms. However, users have reported difficulties with certain integrations, particularly Xero and HubSpot.
How does Maxio (formerly SaaSOptics and Chargify) integrate with other tools?
Maxio integrates with various tools through its extensive API and pre-built integrations. It connects seamlessly with payment gateways like Stripe, accounting software like QuickBooks Online, and CRM platforms. However, users have reported difficulties with certain integrations, particularly Xero and HubSpot.
Key competitors of Maxio include Chargebee, Invoiced, Received, and Zenskar. These alternatives offer similar features like subscription management, billing automation, and revenue recognition, catering to businesses with diverse billing needs.
What the main competitors of Maxio (formerly SaaSOptics and Chargify)?
Key competitors of Maxio include Chargebee, Invoiced, Received, and Zenskar. These alternatives offer similar features like subscription management, billing automation, and revenue recognition, catering to businesses with diverse billing needs.
Maxio (formerly SaaSOptics and Chargify) is a legitimate financial operations platform. User reviews highlight its comprehensive billing features and helpful customer support. However, some users mention inaccurate reporting data and slow support responses. Consider these factors when evaluating Maxio for your SaaS business.
Is Maxio (formerly SaaSOptics and Chargify) legit?
Maxio (formerly SaaSOptics and Chargify) is a legitimate financial operations platform. User reviews highlight its comprehensive billing features and helpful customer support. However, some users mention inaccurate reporting data and slow support responses. Consider these factors when evaluating Maxio for your SaaS business.
Maxio pricing starts at $599/month for the Grow plan, suitable for growing businesses with up to $100k in monthly billings. The Scale plan for large enterprises has custom pricing. A free 30-day trial of the Build plan is available for developers to test the product. Several add-ons are available for advanced functionality.
How much does Maxio (formerly SaaSOptics and Chargify) cost?
Maxio pricing starts at $599/month for the Grow plan, suitable for growing businesses with up to $100k in monthly billings. The Scale plan for large enterprises has custom pricing. A free 30-day trial of the Build plan is available for developers to test the product. Several add-ons are available for advanced functionality.
Maxio's customer service receives mixed reviews. While many users praise the helpful and responsive support team, particularly via chat, others have experienced slow responses and difficulty resolving complex issues. Some report conflicting information and a decline in support quality after the SaaSOptics and Chargify merger.
Is Maxio (formerly SaaSOptics and Chargify) customer service good?
Maxio's customer service receives mixed reviews. While many users praise the helpful and responsive support team, particularly via chat, others have experienced slow responses and difficulty resolving complex issues. Some report conflicting information and a decline in support quality after the SaaSOptics and Chargify merger.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.