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Microsoft Outlook

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.5/5
(2517)
Capterra
4.5/5
(1972)

Microsoft Outlook description

Microsoft Outlook is an email and personal organization software. It allows you to manage emails, calendars, contacts, and tasks in one place. Outlook integrates with other Microsoft Office tools, making it easy to share files and collaborate with colleagues. It's a popular choice for businesses of all sizes due to its comprehensive features and seamless integration with the Microsoft ecosystem.


Who is using Microsoft Outlook?


Who is Microsoft Outlook best for

Microsoft Outlook is a versatile email client and personal organizer ideal for businesses of all sizes. Users praise its seamless integration with other Microsoft tools and ease of use, especially the "rules" feature. However, some users have noted issues with photo attachments and the web version's design.

  • Best for small, medium, and enterprise businesses.

  • Suitable for most industries, including Healthcare, Finance, and Technology.


Microsoft Outlook features

Supported

Outlook supports sending, receiving, and managing emails.

Supported

Outlook supports efficient calendar management, including scheduling and organizing meetings.

Supported

Outlook fully supports appointment scheduling.

Supported

Outlook supports storing and managing contact information, including features like address books and contact lists.

Supported

Outlook supports tasks, deadlines, assignments, and team collaboration.

Supported

Tasks can be created and assigned to team members, including those related to emails.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Rather positive
+0.48

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Neutral
+0.02

Ease of Implementation

Rather positive
+0.51

Scalability

Neutral
+0.04

Microsoft Outlook reviews

We've summarised 4489 Microsoft Outlook reviews (Microsoft Outlook Software Advice reviews, Microsoft Outlook GetApp reviews, Microsoft Outlook Capterra reviews and Microsoft Outlook G2 reviews) and summarised the main points below.

Pros of Microsoft Outlook
  • Seamless integration with other Microsoft Office tools
  • Easy to use and straightforward
  • The "rules" feature is very useful
  • Robust security
Cons of Microsoft Outlook
  • Attaching photos doesn't have preview on opening the mail sometimes makes it irritating.
  • Old design and needs to be reload multiple times to review newly landed emails in the web version of out look
  • The mobile version doesn't provide feature to open separate window for writing messages while viewing other messages.
  • Limited storage capacity

Microsoft Outlook pricing

Users sentiment

Rather negative
-0.44

See the Microsoft Outlook pricing page.


Microsoft Outlook alternatives

  • Logo of eM Client
    eM Client
    Full-featured desktop email client with calendar, contacts, and chat.
    Read more
  • Logo of Amazon WorkMail
    Amazon WorkMail
    Secure, managed business email and calendar service.
    Read more
  • Logo of Mailbird
    Mailbird
    Unified inbox for all email accounts, boosts productivity with integrations.
    Read more
  • Logo of Thunderbird
    Thunderbird
    Free, open-source email client. Privacy-focused. Customizable.
    Read more
  • Logo of CiraSync
    CiraSync
    Syncs Microsoft 365 contacts and calendars to smartphones.
    Read more
  • Logo of Calendar
    Calendar
    Smart scheduling: Automated invites, team features, learns your preferences.
    Read more

Microsoft Outlook FAQ

  • What is Microsoft Outlook and what does Microsoft Outlook do?

    Microsoft Outlook is an email client and personal information manager. It allows users to manage emails, calendars, contacts, and tasks. Outlook integrates with other Microsoft tools, facilitating file sharing and collaboration. It's popular with businesses for its comprehensive features.

  • How does Microsoft Outlook integrate with other tools?

    Microsoft Outlook integrates seamlessly with other Microsoft tools like Word, Excel, and PowerPoint, enabling efficient file sharing and collaboration. It also connects with various third-party apps and services, expanding its functionality for diverse needs.

  • What the main competitors of Microsoft Outlook?

    Top Microsoft Outlook alternatives include Google Workspace, Spike, Zoho Mail, and Mozilla Thunderbird. These email clients offer similar features like email management, calendar scheduling, and contact organization, catering to diverse user needs and preferences.

  • Is Microsoft Outlook legit?

    Yes, Microsoft Outlook is a legitimate and safe software. It's a widely used email and personal organization tool trusted by businesses worldwide, known for its robust security and integration with other Microsoft products.

  • How much does Microsoft Outlook cost?

    Microsoft Outlook is included with Microsoft 365 subscriptions. Standalone pricing isn't available. Microsoft 365 plans range from $6 to $22 per user/month, offering various apps and services alongside Outlook. Consider which plan best suits your needs and budget.

  • Is Microsoft Outlook customer service good?

    Microsoft Outlook's customer support receives mixed reviews. While some users praise the responsiveness and helpfulness of the support team, others have expressed frustration with slow response times and difficulty finding solutions. Several users recommend online forums as a better alternative for troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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