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Missive

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Last updated on

Company health

Employee growth
157% increase in the last year
Web traffic
No change in the last quarter

Ratings

G2
4.8/5
(74)
Capterra
4.9/5
(87)
TrustPilot
4.8/5
(60)

Missive description

Missive is like a central command center for all your team's communication. It combines email, instant messaging, and social media into one shared inbox. Your team can collaborate on emails, assign tasks, and track progress, ensuring everyone stays informed and accountable. It's designed to streamline communication, eliminate confusion, and boost productivity for teams of all sizes. Missive also offers helpful features like automated workflows and canned responses to save time and improve efficiency.


Who is Missive best for

Missive is the ideal solution for teams seeking to centralize communication and enhance collaboration. Users praise its intuitive interface, seamless integrations, and robust automation features. However, some have noted initial setup complexity and limitations with the mobile app. With a shared inbox, internal chat, and task management capabilities, Missive streamlines workflows and boosts productivity. If your team struggles with email overload and fragmented communication, Missive might be the perfect fit.

  • Best for small to enterprise-level businesses seeking streamlined communication and collaboration.

  • Suitable for most industries, including E-commerce, Healthcare, Finance, and more.


Missive features

Supported

Users can chat in team and private conversations.

Supported

Multiple users can collaborate on email drafts in real-time.

Supported

Internal email comments are supported, enabling private team discussions.

Supported

Tasks can be created and assigned to team members, and tracked in task views.

Supported

Email templates are supported, even on the free plan.

Supported

Yes, Missive offers shared inboxes for team collaboration on emails and other communication channels.

Supported

Yes, Missive allows sending, receiving, and managing emails by connecting to existing accounts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.38

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.98

Reliability and Performance

Strongly positive
+0.85

Ease of Implementation

Rather positive
+0.54

Scalability

Rather positive
+0.56

Missive reviews

We've summarised 211 Missive reviews (Missive TrustPilot reviews, Missive Capterra reviews and Missive G2 reviews) and summarised the main points below.

Pros of Missive
  • Intuitive interface makes it easy to manage email and collaborate with colleagues.
  • Shared inbox and internal chat features significantly enhance team communication and workflow.
  • Seamless integration with other tools like Slack, Trello, and ClickUp.
  • Powerful automation features, including rules and canned responses, save time and improve efficiency.
  • Excellent customer support, known for being responsive and helpful.
Cons of Missive
  • Difficulties filtering colleagues’ unresolved emails within shared inboxes.
  • Initial setup can be overwhelming due to the extensive customization options.
  • Mobile app experience can be clunky for navigating threads and inboxes.
  • Limited control for admins over individual user settings.
  • Search functionality, while improved, is not as robust as Gmail, particularly for older messages.

Missive pricing

The commentary is based on 25 reviews from Missive Capterra reviews, Missive G2 reviews and Missive TrustPilot reviews.

Users generally find Missive's pricing to be fair and reasonable, especially considering its extensive features and regular updates. Some consider it a great value compared to alternatives like Front and Zendesk. While the cost can be high for individual users, the consensus is that it's worthwhile for teams seeking efficient collaboration and communication.

Users sentiment

Rather positive
+0.38

See the Missive pricing page.

  • Missive has a free plan.

Starter
$14

Includes Asana, Pipedrive, Trello and more integrations, SOC 2.

Productive
$24

Includes Starter plan features, Rules, API access, Basic Analytics & Reporting, SOC 2.

Business
$36

Includes all features from Productive plan, Global view of your whole organization, Advanced Analytics & Reporting, SAML Single Sign-On, IP restriction, SOC 2.


Missive alternatives

  • Logo of HCL Verse
    HCL Verse
    Modern email and collaboration platform for efficient teamwork.
    Read more
  • Logo of Chanty
    Chanty
    Team chat, calls, and tasks in one streamlined workspace.
    Read more
  • Logo of Drag
    Drag
    Shared inbox, team tasks, and workflows inside Gmail.
    Read more
  • Logo of Lark
    Lark
    Collaborative platform connecting teams through chat, meetings, and tools.
    Read more
  • Logo of Atolia
    Atolia
    Team workspace for chat, tasks, files, and video calls.
    Read more
  • Logo of Shortwave
    Shortwave
    AI email client for teams. Shared inbox, streamlined workflow.
    Read more

Missive FAQ

  • What is Missive and what does Missive do?

    Missiv combines email, chat, and social media into a shared inbox for streamlined team communication. It enables collaborative emailing, task assignments, and progress tracking, boosting productivity through features like automated workflows and canned responses. Missiv fits teams seeking centralized communication management.

  • How does Missive integrate with other tools?

    Missive integrates with various tools to enhance productivity. It connects with popular platforms like Slack, Trello, and ClickUp, allowing for seamless workflows. This integration streamlines tasks, centralizes communication, and improves team collaboration.

  • What the main competitors of Missive?

    Alternatives to Missive include Front, RogerRoger, Zoom Workplace, ClickUp, Slack, and Texts. These competitors offer similar features such as shared inboxes, team chat, and integrations with other productivity tools. They aim to streamline communication and enhance team collaboration.

  • Is Missive legit?

    Yes, Missive is a legitimate software solution. It's known for its shared inbox and team communication features. User reviews consistently praise its intuitive interface and helpful customer support. For more details, you can explore Missive reviews and pricing on reputable software review sites.

  • How much does Missive cost?

    Missive's pricing includes a free plan and three paid plans: Starter at $14, Productive at $24, and Business at $36, each offering increasing features and user capacity. Annual billing offers a 20% discount. Is Missive worth it? The value depends on your team's size and feature needs.

  • Is Missive customer service good?

    Customer reviews highlight Missive's "top-notch," "extremely responsive," and "always helpful" support team. Users consistently praise the quick resolution times and knowledgeable assistance provided by the support staff. A few users mention an initial learning curve, but overall the experience is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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