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ModMed

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Company health

Employee growth
14% increase in the last year
Web traffic
16% increase in the last quarter
Financing
November 2021 - $386M

Ratings

G2
4.5/5
(153)
Capterra
4.2/5
(172)
Glassdoor
3.8/5
(368)

ModMed description

ModMed offers a suite of cloud-based software designed for medical practices. Their specialty-specific EHR system, EMA, is designed to be intuitive, adapting to physician preferences and automating tasks. They also provide practice management, revenue cycle management, telehealth, patient engagement tools, and analytics, all integrated with their EHR system. ModMed focuses on increasing efficiency for medical practices, enabling them to focus on patient care.


Who is ModMed best for

ModMed is a cloud-based software suite designed for medical practices of all sizes. It offers specialty-specific EHR, practice management, RCM, telehealth, patient engagement, and analytics tools. Users praise ModMed's intuitive interface and specialty-specific features but note some limitations with the patient portal and customization options. ModMed helps practices streamline workflows, improve patient care, and enhance financial performance.

  • Best fit for small to medium-sized medical practices.

  • Ideal for healthcare practices specializing in various medical fields.


ModMed features

Supported

ModMed offers a patient portal for accessing records, scheduling appointments, and communicating with providers.

Supported

ModMed offers telehealth features like video conferencing and remote care.

Supported

ModMed offers comprehensive reporting and analytics on patient and financial data, and appointment scheduling.

Supported

ModMed provides core practice management features, including patient records, scheduling, and billing.

Supported

ModMed offers specialty-specific EHR systems for various medical specialties, including dermatology and orthopedics.

Supported

ModMed offers comprehensive claim management tools, including automated scrubbing, review, and submission.

Supported

ModMed facilitates patient payments and streamlines revenue cycle management via ModMed Pay.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Rather positive
+0.33

Ease of Use

Rather positive
+0.68

Reliability and Performance

Neutral
-0.22

Ease of Implementation

Neutral
+0.11

ModMed reviews

We've summarised 307 ModMed reviews (ModMed GetApp reviews, ModMed Software Advice reviews, ModMed Capterra reviews and ModMed G2 reviews) and summarised the main points below.

Pros of ModMed
  • User-friendly and intuitive interface
  • Specialty-specific features and templates
  • Regular updates and improvements based on user feedback
  • Efficient documentation and charting
  • Integrated practice management, billing, and other modules
Cons of ModMed
  • Difficult to transition to desktop web version
  • Slow to correct issues
  • Training is not fully focused on Backoffice
  • Patient portal lacks desired functionality, especially for older patients
  • Limited customization, especially for cosmetic procedures

ModMed pricing

The commentary is based on 25 reviews from ModMed Capterra reviews, ModMed G2 reviews, ModMed GetApp reviews and ModMed Software Advice reviews.

ModMed's pricing is a common concern. While many users find the software expensive, some acknowledge its value and comprehensive features. Others mention unexpected costs and difficulty integrating with existing systems, impacting overall affordability.

Users sentiment

Rather negative
-0.6

ModMed alternatives

  • Logo of eClinicalWorks
    eClinicalWorks
    Cloud-based medical practice software streamlining patient care and admin.
    Read more
  • Logo of AdvancedMD
    AdvancedMD
    Streamlines medical practice management with unified EHR, billing, and telehealth.
    Read more
  • Logo of WRS Health
    WRS Health
    Streamlines US healthcare practice workflows with EHR, billing, and telehealth.
    Read more
  • Logo of RXNT
    RXNT
    Streamlines healthcare practices with cloud-based, all-in-one management.
    Read more
  • Logo of WellWink
    WellWink
    Streamlines patient care with unified insights and engagement tools.
    Read more
  • Logo of PrognoCIS
    PrognoCIS
    Streamlines healthcare practice workflows, billing, and patient care.
    Read more

ModMed FAQ

  • What is ModMed and what does ModMed do?

    ModMed is a cloud-based software suite for medical practices, offering an intuitive, specialty-specific EHR system. It integrates practice management, RCM, telehealth, patient engagement, and analytics, boosting efficiency and allowing physicians to prioritize patient care.

  • How does ModMed integrate with other tools?

    ModMed integrates its core EHR system with various in-house tools, including practice management, RCM, telehealth, patient engagement, and analytics. This integrated approach streamlines workflows and enhances practice efficiency.

  • What the main competitors of ModMed?

    Alternatives to ModMed include CareCloud Breeze, CareStack, and Power Diary. These competitors offer similar features, such as EHR, practice management, and patient engagement tools. Some also specialize in niche areas like dental practices or multi-location businesses.

  • Is ModMed legit?

    ModMed is a legitimate and safe EHR and practice management software provider. User reviews cite its intuitive interface and specialty-specific features as key benefits. However, some users mention difficulties with the desktop version and limited customization options. Consider these factors when evaluating if ModMed is right for your practice.

  • How much does ModMed cost?

    ModMed doesn't publicly share its pricing information. Contact their sales team for a customized quote based on your specific practice needs and size.

  • Is ModMed customer service good?

    ModMed's customer service receives mixed reviews. While many users praise the helpful and friendly support staff, others express frustration with slow response times, difficulty reaching support, and unresolved issues, especially with billing.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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