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MyRec.com description
MyRec.com is a recreation management software designed for parks and recreation departments. It provides tools for online registrations, facility reservations, point-of-sale transactions, financial reporting, and more. MyRec.com prides itself on its user-friendly interface, transparent pricing with no hidden fees, and dedicated customer support from a team experienced in the parks and recreation field. The software aims to simplify administrative tasks for parks and recreation professionals, allowing them to focus on community engagement and program development.
Who is MyRec.com best for
MyRec.com is a recreation management software streamlining operations for parks and recreation departments. It offers online registration, facility reservations, and POS transactions. Users praise the excellent customer support and comprehensive features like custom forms and reporting. Some users find navigation and certain processes complex. Ideal for small to medium-sized organizations seeking an all-in-one solution.
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Best fit for small to medium-sized parks and recreation departments.
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Ideal for organizations in the hospitality and tourism industry, including parks and recreation departments.
MyRec.com features
Supported MyRec.com allows printing receipts using Star Micronics receipt printers and the PassPRNT app. |
Supported MyRec.com allows online booking for classes, appointments, and events. |
Supported MyRec.com supports online registration forms, payments, and discount codes. |
Supported MyRec.com integrates with payment processors like Priority Payment Systems and Authorize.net. |
Supported MyRec.com offers comprehensive and efficient transaction processing. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
MyRec.com reviews
We've summarised 149 MyRec.com reviews (MyRec.com Capterra reviews and MyRec.com G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Ability to create various program types with specific details.
- Easy account management (password resets, payment history).
- Digital sign-in/sign-out feature.
- Email blasts functionality.
- Easy to use on the management side.
- Simple registration process (for most programs).
- Comprehensive service and software adaptable to various needs (daily, weekly programs, field reservations, scholarships).
- Online registration and payment system simplifies management.
- Ability to sign up for multiple weeks of camp simultaneously.
- Exportable roster reports (including custom forms).
- Public website customization options (news, posts, registration visibility).
- Field and facility rental management.
- Transparent pricing with no hidden fees.
- Cloud-based system accessible from any device.
- Point-of-Sale (POS) system is easy to use.
- Real-time registration tracking and yearly income comparison graph.
- Difficulty navigating the finance tab and understanding past payments.
- Refunds posted to original invoices instead of separate line items.
- Registration steps are overly complicated with disclaimers.
- Lack of automated payment options and inability to save payment information.
- No mobile app available.
- Difficulty searching for old activities.
- Inability to enroll from the member account screen.
- Difficulty uploading photos when adding new programs.
- Users frequently have trouble recovering passwords.
- Website considered confusing and not user-friendly by some users.
- Time-consuming process for scanning membership IDs.
- Some registration processes can be difficult for users.
- One-way input method for various programs doesn't fit all scenarios.
- Difficulty editing payments.
- System forces input of unnecessary information (birthdays, addresses, emails).
- Multiple clicks required for simple tasks like emailing or printing labels.
- Relevant information scattered across multiple pages.
- Difficulty printing program information for program guides.
- Cart and add-on items can be confusing for users during online registration.
- Calendar difficult to format and print for staff use.
- Entering start/end dates repeatedly when searching for past programs.
- Backend organization can be difficult to understand, especially finding reports.
- Merging accounts is confusing and has led to lost accounts.
- Texting alerts require manual entry of cell phone carriers.
- Inability to use the same coupon code on select items.
- Limited options for staff access and user management.
MyRec.com pricing
The commentary is based on 9 reviews from MyRec.com Capterra reviews.
MyRec.com offers transparent pricing with no hidden fees, start-up costs, or long-term contracts. It includes free training, support, access to all system features, and unlimited user access. The annual price is calculated based on the organization's annual revenue.
Users sentiment
See the MyRec.com pricing page.
MyRec.com alternatives
MyRec.com FAQ
MyRec.com is a recreation management software for parks and recreation departments. It offers tools for online registrations, facility reservations, point-of-sale transactions, and financial reporting. MyRec.com is known for its user-friendly interface, transparent pricing, and dedicated customer support.
What is MyRec.com and what does MyRec.com do?
MyRec.com is a recreation management software for parks and recreation departments. It offers tools for online registrations, facility reservations, point-of-sale transactions, and financial reporting. MyRec.com is known for its user-friendly interface, transparent pricing, and dedicated customer support.
MyRec.com integrates with payment processors like Priority Payment Systems and Authorize.net. It also supports receipt printing using Star Micronics receipt printers and the PassPRNT app. No information on other integrations is available.
How does MyRec.com integrate with other tools?
MyRec.com integrates with payment processors like Priority Payment Systems and Authorize.net. It also supports receipt printing using Star Micronics receipt printers and the PassPRNT app. No information on other integrations is available.
Top alternatives to MyRec.com include RecDesk, CommunityPass, and Mindbody. These platforms offer similar features for recreation management, such as online registration, facility scheduling, and payment processing. They cater to parks and recreation departments, community centers, and other related organizations.
What the main competitors of MyRec.com?
Top alternatives to MyRec.com include RecDesk, CommunityPass, and Mindbody. These platforms offer similar features for recreation management, such as online registration, facility scheduling, and payment processing. They cater to parks and recreation departments, community centers, and other related organizations.
MyRec.com appears legitimate based on positive Capterra reviews and its established presence in the recreation management software market. However, some users mention a confusing website interface, so exploring the free trial or demo is recommended to ensure it's the right fit.
Is MyRec.com legit?
MyRec.com appears legitimate based on positive Capterra reviews and its established presence in the recreation management software market. However, some users mention a confusing website interface, so exploring the free trial or demo is recommended to ensure it's the right fit.
I couldn't find pricing information for MyRec.com. Contact their sales team to learn more about product pricing and whether MyRec.com is worth the investment for your needs.
How much does MyRec.com cost?
I couldn't find pricing information for MyRec.com. Contact their sales team to learn more about product pricing and whether MyRec.com is worth the investment for your needs.
MyRec.com's customer service is highly praised in numerous reviews. Users consistently mention the helpfulness, patience, and kindness of the support staff, highlighting their ability to resolve issues effectively and provide prompt assistance. Many reviewers consider their customer service to be exceptional and a key strength of the software.
Is MyRec.com customer service good?
MyRec.com's customer service is highly praised in numerous reviews. Users consistently mention the helpfulness, patience, and kindness of the support staff, highlighting their ability to resolve issues effectively and provide prompt assistance. Many reviewers consider their customer service to be exceptional and a key strength of the software.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.