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OFX description
OFX is a global financial technology company offering international money transfer and currency exchange services. Designed for businesses and individuals, OFX provides a digital platform and 24/7 customer support to simplify sending and receiving payments in over 50 currencies. They prioritize security, with regulations from over 50 global regulators and advanced technology to protect transactions. Founded over 20 years ago, OFX has helped over 1 million customers and transferred over AU$150 billion worldwide.
Who is OFX best for
OFX is a global money transfer platform ideal for businesses and individuals needing to send or receive international payments. Users praise the platform's speed, competitive exchange rates, and helpful customer support. However, some have reported issues with account blocking and inconsistent service. OFX offers 24/7 support and multi-currency accounts, simplifying cross-border transactions.
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Best for small to medium-sized businesses.
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Ideal for businesses and individuals needing international money transfers.
OFX features
Supported OFX allows businesses to receive payments from customers in different countries. |
Supported OFX supports multi-currency payments and payouts in seven currencies via its Global Currency Account. |
Supported OFX provides 24/7 customer support. |
OFX reviews
We've summarised 163 OFX reviews (OFX TrustPilot reviews and OFX G2 reviews) and summarised the main points below.
- Easy-to-use website and mobile app for managing transfers.
- Fast and efficient transactions, often within 24 hours.
- Competitive exchange rates compared to banks.
- Helpful and knowledgeable customer support agents.
- Secure platform and transparent communication throughout the transfer process.
- Account blocking and intrusive questioning about transfer details.
- Difficulties with compliance team and document verification, leading to delays.
- Inconsistent service quality compared to past experiences.
- Lengthy transfer times, especially compared to competitors like Wise or Remitly.
- Poor customer service responsiveness, with unanswered calls and full voicemails.
OFX alternatives
OFX FAQ
OFX is a global financial technology company specializing in international money transfers and currency exchange. Serving both individuals and businesses, OFX offers a digital platform and 24/7 support for sending and receiving payments in over 50 currencies with robust security measures.
What is OFX and what does OFX do?
OFX is a global financial technology company specializing in international money transfers and currency exchange. Serving both individuals and businesses, OFX offers a digital platform and 24/7 support for sending and receiving payments in over 50 currencies with robust security measures.
OFX integrates with accounting software and offers a Global Currency Account for multi-currency payments and payouts. It also provides API integrations for businesses to automate payments and reconcile transactions.
How does OFX integrate with other tools?
OFX integrates with accounting software and offers a Global Currency Account for multi-currency payments and payouts. It also provides API integrations for businesses to automate payments and reconcile transactions.
OFX competitors include Payoneer, Wise, and Remitly. These alternatives offer similar international money transfer and currency exchange services. Payoneer focuses on business payments, while Wise and Remitly are known for fast and often cheaper personal transfers.
What the main competitors of OFX?
OFX competitors include Payoneer, Wise, and Remitly. These alternatives offer similar international money transfer and currency exchange services. Payoneer focuses on business payments, while Wise and Remitly are known for fast and often cheaper personal transfers.
Yes, OFX is a legitimate and regulated global money transfer provider. They have served over one million customers and offer robust security measures, giving users peace of mind regarding the safety of their international money transfers.
Is OFX legit?
Yes, OFX is a legitimate and regulated global money transfer provider. They have served over one million customers and offer robust security measures, giving users peace of mind regarding the safety of their international money transfers.
OFX doesn't publicly list its pricing information. Contact OFX directly for a quote based on your specific international money transfer needs.
How much does OFX cost?
OFX doesn't publicly list its pricing information. Contact OFX directly for a quote based on your specific international money transfer needs.
OFX's customer service receives mixed reviews. Some customers praise the personalized service and helpful support agents. Others report difficulties with account blocking, slow responses, and inconsistent service quality.
Is OFX customer service good?
OFX's customer service receives mixed reviews. Some customers praise the personalized service and helpful support agents. Others report difficulties with account blocking, slow responses, and inconsistent service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.