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OnCall Health description
OnCall Health, now part of Qualifacts, offers a virtual care platform designed for mental and behavioral health providers. It streamlines administrative tasks such as scheduling, billing, and insurance, allowing providers to focus on patient care. The platform features telehealth tools, a patient portal, and electronic health record (EHR) integration. OnCall Health helps organizations improve efficiency, increase patient engagement, and scale their practices.
Who is OnCall Health best for
OnCall Health, now Qualifacts, offers a virtual care platform streamlining administrative tasks for mental health providers. It features telehealth tools, patient portals, and EHR integrations. Users praise the platform's ease of use and responsive customer support, while some note occasional connectivity issues and payment processing delays.
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Best for small practices, suitable for medium and enterprise businesses.
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Ideal for mental and behavioral health providers.
OnCall Health features
Supported OnCall Health facilitates payments from patients and streamlines revenue cycle management. |
Supported OnCall Health supports video calls for healthcare providers, enabling remote consultations. |
Supported OnCall Health supports scheduling, rescheduling, and canceling appointments. |
Supported OnCall Health allows clients to complete intake forms remotely. |
Supported OnCall Health offers a patient portal supporting appointment scheduling, provider communication, and healthcare information management. |
Supported OnCall Health supports patient records, scheduling, and billing, sometimes requiring extra setup. |
Supported OnCall Health offers HIPAA-compliant telehealth features including video conferencing and EHR integration. |
OnCall Health reviews
We've summarised 146 OnCall Health reviews (OnCall Health Software Advice reviews, OnCall Health Capterra reviews and OnCall Health G2 reviews) and summarised the main points below.
- User-friendly interface for both providers and clients, praised for its simplicity and ease of use.
- Excellent and responsive customer support, readily available to address queries and technical issues.
- Strong emphasis on security and privacy, being HIPAA compliant and storing data on Canadian servers.
- Regular updates and new features being added based on user feedback and requests.
- Streamlined scheduling with automatic appointment reminders, reducing no-shows and administrative burden.
- Clients have difficulty finding and accessing shared forms.
- Limited functionality for group sessions, making it hard to manage multiple participants effectively.
- Inconsistent video and audio quality, with occasional dropped calls or connection issues.
- Inability to directly edit appointment details like switching from in-person to video, requiring cancellation and rebooking.
- Online payment processing can take up to 5 days, which is inconvenient for some users.
OnCall Health pricing
The commentary is based on 6 reviews from OnCall Health Capterra reviews and OnCall Health Software Advice reviews.
No pricing information found.
See the OnCall Health pricing page.
OnCall Health alternatives
WRS HealthStreamlines US healthcare practice workflows with EHR, billing, and telehealth.Read more
AdvancedMDStreamlines medical practice management with unified EHR, billing, and telehealth.Read more
OnCall Health FAQ
OnCall Health, now a part of Qualifacts, is a virtual care platform for mental and behavioral health providers. It offers telehealth tools, patient portal, and EHR integrations, streamlining administrative tasks like scheduling and billing. This allows providers to focus on patient care, improve efficiency, and scale their practices.
What is OnCall Health and what does OnCall Health do?
OnCall Health, now a part of Qualifacts, is a virtual care platform for mental and behavioral health providers. It offers telehealth tools, patient portal, and EHR integrations, streamlining administrative tasks like scheduling and billing. This allows providers to focus on patient care, improve efficiency, and scale their practices.
OnCall Health integrates with electronic health records (EHR) systems, enabling a seamless flow of patient information between platforms. It also supports telehealth features like video conferencing and a patient portal for scheduling and communication. This streamlines workflows and enhances patient engagement.
How does OnCall Health integrate with other tools?
OnCall Health integrates with electronic health records (EHR) systems, enabling a seamless flow of patient information between platforms. It also supports telehealth features like video conferencing and a patient portal for scheduling and communication. This streamlines workflows and enhances patient engagement.
Top alternatives to OnCall Health include NexHealth, Sessions Health, and Therap Services. These platforms offer similar features such as telehealth tools, patient portals, and administrative support for healthcare providers.
What the main competitors of OnCall Health?
Top alternatives to OnCall Health include NexHealth, Sessions Health, and Therap Services. These platforms offer similar features such as telehealth tools, patient portals, and administrative support for healthcare providers.
Yes, OnCall Health, now part of Qualifacts, is a legitimate virtual care platform. It's known for its user-friendly interface and robust security features. While some users report minor issues like inconsistent video quality, it remains a popular choice for mental and behavioral health providers seeking to streamline their practice.
Is OnCall Health legit?
Yes, OnCall Health, now part of Qualifacts, is a legitimate virtual care platform. It's known for its user-friendly interface and robust security features. While some users report minor issues like inconsistent video quality, it remains a popular choice for mental and behavioral health providers seeking to streamline their practice.
OnCall Health does not publicly disclose pricing information. Contact their sales team to obtain product pricing details and determine if OnCall Health is worth the investment for your needs.
How much does OnCall Health cost?
OnCall Health does not publicly disclose pricing information. Contact their sales team to obtain product pricing details and determine if OnCall Health is worth the investment for your needs.
OnCall Health's customer service generally receives positive feedback. Users appreciate the readily available and responsive support team, quick to resolve technical issues and answer questions. However, some experienced difficulty getting timely solutions for connectivity problems.
Is OnCall Health customer service good?
OnCall Health's customer service generally receives positive feedback. Users appreciate the readily available and responsive support team, quick to resolve technical issues and answer questions. However, some experienced difficulty getting timely solutions for connectivity problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.