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OneBill

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Last updated on

Company health

Employee growth
11% increase in the last year
Web traffic
47% decrease in the last quarter

Ratings

G2
4.6/5
(48)

OneBill description

OneBill is a comprehensive billing and revenue management software designed for mid-sized to large businesses worldwide. It simplifies complex processes such as subscription billing, usage-based pricing, and quote-to-cash automation within a single platform. OneBill aims to streamline operations, reduce costs, and provide a single source of truth for all billing and revenue data, leading to better decision-making across departments like finance, sales, and IT. It's particularly recognized for its sophisticated handling of usage-based billing.


Who is OneBill best for

OneBill is a robust billing and revenue management software ideal for mid-sized businesses with complex needs like subscription billing and usage-based pricing. Users praise its fast implementation and comprehensive reporting, while some note occasional bugs and slow support responses. It offers features like automated billing, subscription management, and a customer self-service portal.

  • Best for small to mid-sized businesses seeking comprehensive billing solutions.

  • OneBill serves a wide range of industries with complex billing needs.


OneBill features

Supported

OneBill offers a customer self-service portal for managing subscriptions, payments, and raising tickets.

Supported

OneBill supports instant quoting through its CPQ360 software, enabling quick quote generation based on predefined rules.

Supported

OneBill supports creating, updating, canceling, and tracking subscriptions.

Supported

OneBill automates billing and payments, reducing manual work and ensuring timely payments.

Supported

OneBill supports subscriptions, usage-based pricing, one-time purchases, and tiered pricing.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.6

Ease of Use

Rather positive
+0.67

Reliability and Performance

Strongly positive
+1

OneBill reviews

We've summarised 47 OneBill reviews (OneBill G2 reviews) and summarised the main points below.

Pros of OneBill
  • Fast and efficient implementation and onboarding, sometimes completed within a month.
  • Excellent customer support, responsive and accommodating to requests, willing to schedule calls and brainstorm improvements.
  • Robust data capture and accurate tax calculations, especially important for telecom and VoIP services.
  • Comprehensive reporting features and dashboard providing an overview of key metrics like invoice payment status, aging, and ARPU.
  • Flexible and customizable to fit various business needs, including recurring and non-recurring charges, subscription management, and partner/agent commissions.
Cons of OneBill
  • Slow customer support response times, sometimes delayed until the next day due to time zone differences.
  • Setting up complex features like custom pricing structures, usage-based products, and commissioning incentives can be challenging and require support.
  • Occasional bugs and glitches, especially after general report enhancements.
  • Limited ability to edit or fix errors after submission, requiring careful input.
  • Customer-facing portal lacks details and explanation, especially in registration emails.

OneBill pricing

The commentary is based on 2 reviews from OneBill G2 reviews.

OneBill's pricing is not specifically addressed in the available reviews. Users highlight its consolidated functionalities, replacing multiple separate services, suggesting potential cost benefits through streamlined operations and reduced vendor expenses. However, detailed pricing information requires further investigation.

See the OneBill pricing page.


OneBill alternatives

  • Logo of Chargebee
    Chargebee
    Recurring billing and subscriptions made ridiculously simple.
    Read more
  • Logo of BillingPlatform
    BillingPlatform
    Flexible billing software for complex enterprise needs. Automates revenue operations.
    Read more
  • Logo of Aria Systems
    Aria Systems
    Recurring revenue management made easy, flexible, and scalable.
    Read more
  • Logo of Recurly
    Recurly
    Subscription billing platform. Automates payments, reduces churn. Scales with you.
    Read more
  • Logo of Tridens Monetization
    Tridens Monetization
    Automates subscriptions, billing, and revenue tracking for growth.
    Read more
  • Logo of Zenskar
    Zenskar
    Automate subscription billing, revenue operations, and usage pricing.
    Read more

OneBill FAQ

  • What is OneBill and what does OneBill do?

    OneBill is a billing and revenue management software for mid-sized to large businesses. It automates complex billing processes, including subscriptions, usage-based pricing, and quote-to-cash. OneBill streamlines operations and provides a central hub for billing data, improving financial decision-making. It's known for its robust usage-based billing capabilities.

  • How does OneBill integrate with other tools?

    OneBill integrates with various tools through its open APIs and pre-built connectors. It supports integrations with CRM, ERP, payment gateways, and tax engines, enabling seamless data flow and automation across different business systems. This allows for efficient management of the entire quote-to-cash process.

  • What the main competitors of OneBill?

    Top OneBill competitors include Salesforce Revenue Cloud, Tridens Monetization, Subskribe, and Zenskar. These alternatives offer similar billing and revenue management features, catering to businesses with complex pricing models and subscription management needs.

  • Is OneBill legit?

    OneBill is a legitimate billing and revenue management software. G2 reviews rate it 4.6/5, praising its fast implementation, robust reporting, and customizability. However, some users mention slow support responses and occasional bugs. Consider these factors when assessing if OneBill is safe and right for your needs.

  • How much does OneBill cost?

    OneBill does not publicly disclose pricing information. Contact OneBill directly to obtain product pricing details and determine if it's worth the investment for your business.

  • Is OneBill customer service good?

    OneBill's customer service receives positive feedback for its responsiveness and willingness to help. Users mention excellent support, quick response times, and proactive assistance with problem-solving and requests. However, some have experienced slower responses, sometimes delayed until the next business day.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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