Logo of Open Dental

Open Dental

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Company health

Employee growth
11% increase in the last year
Web traffic
16% decrease in the last quarter

Ratings

G2
4.5/5
(43)
Capterra
4.6/5
(77)
Glassdoor
3.5/5
(79)

Open Dental description

Open Dental is dental practice management software designed for practices of any size. It offers a wide range of features including appointment scheduling, billing, patient records, treatment planning, and imaging. Open Dental also integrates with other software and services, such as e-prescription services and insurance clearinghouses. It's known for its affordability and comprehensive feature set.


Who is Open Dental best for

Open Dental is a popular choice for dental practices seeking affordable and comprehensive management software. Users praise its ease of use, customizability, and excellent customer support. While some users mention occasional slowness and complex functionalities, many appreciate the digital, paperless experience and robust features like patient records, treatment planning, and appointment scheduling.

  • Best fit for small to medium-sized dental practices.

  • Ideal for healthcare providers, especially dental practices.


Open Dental features

Supported

Open Dental allows posting both insurance and patient payments.

Supported

Open Dental offers a patient portal for accessing information and secure communication via WebMail.

Supported

Open Dental allows creating and managing patient records, including importing forms and medical histories.

Supported

Open Dental supports interactive graphical tooth charts for treatment planning.

Supported

Open Dental allows creating, managing, and prioritizing patient treatment plans.

Supported

Open Dental allows scheduling, rescheduling, and canceling appointments.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.5

Open Dental reviews

We've summarised 119 Open Dental reviews (Open Dental Software Advice reviews, Open Dental Capterra reviews and Open Dental G2 reviews) and summarised the main points below.

Pros of Open Dental
  • Open Dental is very user-friendly and easy to navigate.
  • It's customizable with many features and regular updates.
  • The customer support is excellent and responsive.
  • The software is affordable compared to competitors like Dentrix.
  • Open Dental allows for a completely digital and paperless office experience.
Cons of Open Dental
  • Some insurance details need to be added to the insurance section.
  • The software can be slow at times and glitchy.
  • Some functions require too many steps to reach the desired action.
  • X-rays are not transferable and the treatment planning needs updating.
  • The software is not cloud-based, making remote access difficult.

Open Dental pricing

The commentary is based on 7 reviews from Open Dental Capterra reviews and Open Dental Software Advice reviews.

Open Dental offers tiered pricing based on location, number of providers, and additional services. Support is included in the monthly fee and covers software updates, phone, chat, and email support. Additional services such as data conversion, eServices, eRx, training, and custom queries are available at separate costs. Volume and pre-payment discounts are also offered.

See the Open Dental pricing page.

  • Open Dental has a free plan.

Open Dental Software License and Support (US)
$179 per location/month

Covers all computers per location for up to 3 providers.

Open Dental Software License and Support (Canada)
$145 per location/month

Covers all computers per location for up to 3 providers.

Open Dental Software License and Support (Other Countries)
$89 per location/month

Covers all computers per location for up to 3 providers. Support is handled through email and telephone.

Open Dental Software License and Support (Developing Countries)
Free

Support is limited.


Open Dental alternatives

  • Logo of CareStack
    CareStack
    Cloud-based dental practice management software streamlining all operations.
    Read more
  • Logo of Eaglesoft
    open-dental vs Eaglesoft
    Dental practice management: scheduling, charting, billing, and insights.
    Read more
  • Logo of Denticon
    Denticon
    Cloud dental practice management software streamlining all operations.
    Read more
  • Logo of DentiMax
    DentiMax
    Affordable dental practice management software with digital x-ray integration.
    Read more
  • Logo of Partial.ly
    Partial.ly
    Flexible payment plans boost sales and improve cash flow.
    Read more
  • Logo of Dentrix
    Dentrix
    Dental practice management software streamlining workflows and boosting growth.
    Read more

Open Dental FAQ

  • What is Open Dental and what does Open Dental do?

    Open Dental is affordable dental practice management software suitable for any size practice. It offers features such as appointment scheduling, patient records, billing, treatment planning, and imaging. Known for its comprehensive features and customizability, Open Dental helps create a digital, paperless office experience.

  • How does Open Dental integrate with other tools?

    Open Dental integrates with various services, including e-prescription services and insurance clearinghouses. It also supports a patient portal for online access and communication. This streamlines tasks like appointment scheduling, billing, and record management.

  • What the main competitors of Open Dental?

    Top alternatives to Open Dental include Eaglesoft, CareStack, ABELDent, and Total Dental. These competitors offer similar features such as patient records management, appointment scheduling, billing, and treatment planning. Some, like CareStack, are cloud-based, addressing a key limitation of Open Dental.

  • Is Open Dental legit?

    Yes, Open Dental is a legitimate and widely used dental practice management software. It's known for its affordability and comprehensive features, including patient records, scheduling, and billing. User reviews highlight its ease of use and excellent customer support.

  • How much does Open Dental cost?

    Open Dental software pricing is not publicly available. Contact their sales team for a customized quote to determine if Open Dental is worth the cost for your needs.

  • Is Open Dental customer service good?

    Open Dental's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, knowledgeable, and responsive support team. They appreciate the readily available assistance via phone and online resources, highlighting the quick response times and effective problem-solving.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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