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OpenAir PSA

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Company health

Employee growth
5% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
3.7/5
(229)
Capterra
4.0/5
(39)
Glassdoor
3.8/5
(55086)

OpenAir PSA description

OpenAir PSA by NetSuite is a cloud-based software designed for managing projects in professional services companies of all sizes. It helps you plan projects, allocate staff, track budgets, and bill clients. OpenAir provides real-time insights into your projects, financials, and resources, enabling you to make informed decisions. Its key features include resource management, project accounting, time and expense tracking, and reporting tools. This comprehensive solution aims to streamline your operations, improve profitability, and increase productivity by bringing all your project information into one place.


Who is OpenAir PSA best for

OpenAir PSA by NetSuite helps professional services firms manage projects, resources, and finances. Users praise its comprehensive features but note the complex interface and slow loading times. It offers robust project management, resource allocation, and financial reporting, ideal for streamlining operations and gaining real-time insights.

  • Best for small, medium, and enterprise professional service businesses.

  • Ideal for software, media, and professional service industries.


OpenAir PSA features

Supported

OpenAir provides tools to track project progress, budget, and risks.

Supported

OpenAir supports financial reports, including budget, expenses, and project profitability.

Supported

OpenAir PSA supports tracking time spent on tasks and projects.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Neutral
+0.23

Reliability and Performance

Neutral
+0.2

OpenAir PSA reviews

We've summarised 268 OpenAir PSA reviews (OpenAir PSA Software Advice reviews, OpenAir PSA GetApp reviews, OpenAir PSA Capterra reviews and OpenAir PSA G2 reviews) and summarised the main points below.

Pros of OpenAir PSA
  • Effective for centralizing and streamlining project management
  • Allows for downloading and modifying data for custom reporting
  • Offers advanced professional services automation and project management capabilities
  • Provides comprehensive project information in one place, including time tracking, expenses, and billing
Cons of OpenAir PSA
  • Slow loading times reported by multiple users
  • UI/UX described as cumbersome, intricate, complex, and outdated
  • Reporting features require technical expertise and lack flexibility
  • Resource management features, while present, are not fully automated and require manual intervention
  • High pricing and complex billing practices, particularly for add-ons and API access

OpenAir PSA pricing

The commentary is based on 14 reviews from OpenAir PSA Capterra reviews and OpenAir PSA G2 reviews.

OpenAir PSA offers robust features but carries a hefty price tag. Users cite pricing as a significant concern, especially arbitrary increases and complex negotiation processes. While discounts are available, they often seem inconsistent and difficult to secure. Some users find the cost prohibitive, particularly smaller businesses with limited budgets.

Users sentiment

Strongly positive
+1

See the OpenAir PSA pricing page.


OpenAir PSA alternatives

  • Logo of CMap
    CMap
    Visualize projects, track resources, and boost profits.
    Read more
  • Logo of Ruddr
    Ruddr
    Manage projects, track time, and gain financial insights easily.
    Read more
  • Logo of Oracle Project Financial Management Cloud
    Oracle Project Financial Management Cloud
    Project financials, streamlined. Budget, track, and bill. Profitability up.
    Read more
  • Logo of KEBS
    KEBS
    Manage client work, projects, and billing in one central hub.
    Read more
  • Logo of Oracle Project Management Cloud
    Oracle Project Management Cloud
    Plan, track, and deliver projects on time and within budget.
    Read more
  • Logo of Monograph
    Monograph
    Architecture project management: track time, budget, and get paid.
    Read more

OpenAir PSA FAQ

  • What is OpenAir PSA and what does OpenAir PSA do?

    OpenAir PSA by NetSuite is a cloud-based project management software designed for professional services firms. It centralizes project planning, resource allocation, time tracking, expense management, and billing, providing real-time insights into project financials and resource utilization. OpenAir helps streamline operations, improve profitability, and boost productivity.

  • How does OpenAir PSA integrate with other tools?

    OpenAir PSA integrates with other NetSuite products and offers various APIs for connecting with third-party applications. However, users have noted that accessing these APIs can be complex and may come with additional costs.

  • What the main competitors of OpenAir PSA?

    Top alternatives to OpenAir PSA include Rocketlane, CMap, Ruddr, and CogniSaaS. These competitors offer similar project management, resource allocation, and financial reporting features, often catering to specific niches within professional services. ClickUp and Wrike are also strong contenders for broader work management needs.

  • Is OpenAir PSA legit?

    Yes, OpenAir PSA is a legitimate project management software offered by NetSuite. It's a safe and established platform used by many professional services organizations for resource management, project accounting, and reporting. However, some users find the interface complex and the pricing high.

  • How much does OpenAir PSA cost?

    I cannot find pricing information for OpenAir PSA. Contact their sales team to determine if OpenAir PSA would be worth the investment for your project management needs.

  • Is OpenAir PSA customer service good?

    Customer reviews on OpenAir's customer service are mixed. Some users praise the platform's ease of use and helpful support team, while others express frustration with slow response times and a lack of transparency. Others note difficulty with setup and addressing errors.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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