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Order Desk

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Company health

Employee growth
12% increase in the last year
Web traffic
26% decrease in the last quarter

Ratings

G2
4.8/5
(4)
Capterra
4.8/5
(8)

Order Desk description

Order Desk is an order management software designed for businesses of all sizes, especially those selling online. It connects your online stores, marketplaces, and fulfillment services to automate your order process. You can use it to organize orders, automate shipping, track inventory, and manage customer data. Its standout features include a customizable rule builder for automating tasks, over 300 integrations with popular ecommerce tools, and affordable pricing that scales with your business. Order Desk aims to simplify the complex world of ecommerce order management.


Who is Order Desk best for

Order Desk is an order management solution perfect for small ecommerce businesses. It automates order processing, from entry to tracking, and integrates with various ecommerce tools. A customizable rule builder allows for personalized workflows. Affordable pricing scales with your business, making it a cost-effective choice for growing online retailers.

  • Best for small businesses seeking efficient order automation.

  • Ideal for ecommerce businesses aiming to streamline order fulfillment.


Order Desk features

Supported

Workflows can be customized using rules, folders, and integrations.

Supported

Order Desk automates order processing, including entry, tracking, and management.

Supported

Order Desk supports sales order creation, tracking, and fulfillment, including integrations with shipping and payment gateways.


Order Desk pricing

The commentary is based on 1 reviews from Order Desk Capterra reviews.

Order Desk's pricing is considered valuable due to its time and cost-saving features. Users appreciate the automation and integrations that streamline order fulfillment, ultimately justifying the expense. While specific pricing isn't available in the reviews, the perceived return on investment is positive.

See the Order Desk pricing page.

  • Order Desk has a free trial.

Starter
$20/mo + 25¢/order

Connect up to 3 integrations. One user.

Pro
$60/mo + 10¢/order

Unlimited integrations. Unlimited users.

Plus
$125/mo + 5¢/order

Unlimited Pro Stores. Unlimited integrations. Unlimited users.


Order Desk alternatives

  • Logo of Ordoro
    Ordoro
    Streamlines shipping, inventory, and dropshipping for online sellers.
    Read more
  • Logo of Pipe17
    Pipe17
    Connects and automates your commerce tools for smoother order flows.
    Read more
  • Logo of Freestyle M.O.M.
    Freestyle M.O.M.
    Streamlines order, inventory, and customer management for eCommerce.
    Read more
  • Logo of Goflow
    Goflow
    Automate multi-marketplace e-commerce sales, inventory, and shipping.
    Read more
  • Logo of Shipedge
    Shipedge
    Ecommerce fulfillment platform syncing inventory, orders, and shipping.
    Read more
  • Logo of Zoho Inventory
    Zoho Inventory
    Effortless inventory control, order management, and insightful reporting.
    Read more

Order Desk FAQ

  • What is Order Desk and what does Order Desk do?

    Order Desk is an order management software that automates ecommerce order processing, from sales channels to fulfillment. It offers a customizable rule builder, over 300 integrations, and scales with your business needs. It is ideal for small to medium ecommerce businesses.

  • How does Order Desk integrate with other tools?

    Order Desk offers over 300 integrations with popular ecommerce tools, including shopping carts, shipping providers, and marketplaces. This allows for seamless automation of order processing, inventory management, and shipping. It streamlines workflows, connecting various platforms for efficient order fulfillment.

  • What the main competitors of Order Desk?

    Alternatives to Order Desk include Salesforce Commerce for B2C, omniOrders, LABL, Epicor Prophet 21, GeekSeller, and Sumtracker. These competitors offer similar features such as order management, inventory tracking, and integrations with popular ecommerce platforms.

  • Is Order Desk legit?

    Order Desk appears to be a legitimate order management solution. G2 and Capterra reviews rate it highly, averaging 4.8 and 4.75 out of 5, respectively. It's considered safe and suitable for small to medium ecommerce businesses seeking order fulfillment automation.

  • How much does Order Desk cost?

    Order Desk pricing starts at $20/month for the Starter plan, $60/month for the Pro plan, and $125/month for the Plus plan. Each plan also includes a per-order fee. A 30-day free trial is available. Is Order Desk worth it? The flexible pricing scales with your business.

  • Is Order Desk customer service good?

    Order Desk's customer support receives positive feedback, with users highlighting the team's responsiveness and helpfulness in implementing various features. While they primarily offer email and chat support, users appreciate their assistance with automation rules and other functionalities.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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