Logo of Ordergroove

Ordergroove

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Company health

Employee growth
7% increase in the last year
Web traffic
39% increase in the last quarter
Financing
May 2022 - $130M

Ratings

G2
4.5/5
(46)
Glassdoor
4.5/5
(91)

Ordergroove description

Ordergroove helps businesses make more money by turning one-time buyers into loyal subscribers. It provides tools to easily set up and manage subscriptions, encourage repeat purchases, and track important data to improve performance. Ordergroove works seamlessly with popular online store platforms and is a good fit for growing brands who want to sell their products through subscriptions.


What companies are using Ordergroove?

HOnest is using Ordergroove
HOnest
TULA Skincare is using Ordergroove
TULA Skincare
BarkBox is using Ordergroove
BarkBox
Zapier is used by HOnest, TULA Skincare, BarkBox.

Who is Ordergroove best for

Ordergroove is all about helping e-commerce businesses build lasting relationships with their customers. We find that their platform is particularly useful for medium to large companies looking to implement and scale subscription models. Users often praise the responsive support and easy-to-use reporting, noting that it drives subscription growth. Keep in mind that some find the admin dashboard clunky, so it might not be the best fit if you need a super streamlined interface. Overall, it's a solid choice for boosting recurring revenue through subscriptions!

  • For mid-sized to enterprise businesses (100+ employees) seeking robust subscription solutions.

  • Great for e-commerce brands that want to boost customer loyalty through subscriptions.


Ordergroove features

Supported

Relationship-centric Commerce: Why Ordergroove? We help merchants thrive by putting relationships at the center of commerce.

Supported

Unique Incentives: Unique promotions that drive subscription enrollment and retention

Supported

Integrations: Seamlessly plugin to your eCommerce platform and tools

Supported

Subscriber Experience: Delightful experiences shoppers will love

Supported

Subscription-first Experiences: Innovative, customized subscriptions with powerful APIs

Supported

Performance: Optimize profitability through data insights and more

Supported

Customer Success & Support: Experts and resources to help you every step of the way

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.67

Reliability and Performance

Strongly positive
+0.8

Ease of Implementation

Rather negative
-0.5

Ordergroove reviews

We've summarised 46 Ordergroove reviews (Ordergroove G2 reviews) and summarised the main points below.

Pros of Ordergroove
  • Responsive, friendly, and adaptive customer support.
  • Easy-to-use reporting platform with valuable insights.
  • Helps drive subscription program growth and revenue.
  • Seamlessly integrates with BigCommerce for automated renewals.
  • Excellent onboarding experience with helpful and knowledgeable team.
Cons of Ordergroove
  • Admin dashboard is clunky and logging in can be difficult.
  • Limited control over automated emails.
  • Product management is still very manual.
  • Difficult to access customer profiles to change subscriptions.
  • Integrations with custom website platforms are not seamless.

Ordergroove pricing

The commentary is based on 4 reviews from Ordergroove G2 reviews.

We find that Ordergroove is generally considered a bit pricey. However, reviewers consistently praise its excellent customer service, comprehensive features, and positive impact on revenue, suggesting the cost may be justified for businesses seeking robust subscription management.

See the Ordergroove pricing page.


Ordergroove alternatives

  • Logo of Loop Subscriptions
    Loop Subscriptions
    Effortless subscription management for higher sales and fewer cancellations.
    Read more
  • Logo of Recurly
    Recurly
    Subscription billing platform. Automates payments, reduces churn. Scales with you.
    Read more
  • Logo of WooCommerce Subscriptions
    WooCommerce Subscriptions
    Recurring payments made easy for your WooCommerce store.
    Read more
  • Logo of OpenPay
    OpenPay
    Streamlines subscriptions, optimizes finances, boosts recurring revenue.
    Read more
  • Logo of Hyperline
    Hyperline
    Effortless subscription management for streamlined billing and insights.
    Read more
  • Logo of Pabbly Subscriptions
    Pabbly Subscriptions
    Recurring billing and subscription management made simple.
    Read more

Ordergroove FAQ

  • What is Ordergroove and what does Ordergroove do?

    We find Ordergroove helps businesses establish and grow recurring revenue streams. It provides the tools to manage subscriptions, promote repeat business, and analyze key performance metrics. It integrates with popular ecommerce platforms and is ideal for growing brands.

  • How does Ordergroove integrate with other tools?

    Ordergroove seamlessly integrates with your existing ecommerce platform and other tools. It works well with popular platforms and offers innovative, customized subscription options through powerful APIs. However, some users have reported difficulties with integrations on custom website platforms.

  • What the main competitors of Ordergroove?

    We find that Ordergroove's main competitors include Loop Subscriptions, Recurly, WooCommerce Subscriptions, OpenPay, Hyperline, and Pabbly Subscriptions. These alternatives offer similar subscription management and billing functionalities.

  • Is Ordergroove legit?

    Yes, Ordergroove is a legitimate subscription management platform. We find it's generally well-regarded for its features and customer support, despite some users finding the admin dashboard clunky. It integrates with popular platforms and helps businesses boost recurring revenue.

  • How much does Ordergroove cost?

    I'm sorry, but we don't have any pricing details available for Ordergroove at this time. We recommend contacting them directly for a personalized quote.

  • Is Ordergroove customer service good?

    We find that Ordergroove's customer support is generally viewed positively. Users praise the responsive, friendly, and helpful support team, highlighting their proactive assistance and efficient problem-solving. While some experienced rep changes, the overall sentiment towards their support remains positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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