Logo of Outline

Outline

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Last updated on

Company health

Employee growth
24% increase in the last year

Ratings

G2
4.4/5
(30)

Outline description

Outline is a software tool designed to organize your company's information in one central place. It functions like a company-wide wiki that is easy to use and search. Features include shared editing, internal chat, and connections with other work tools. Outline can also be accessed by people outside your company and offers customization options. It is designed to be fast, secure, and constantly updated with new features.


Who is Outline best for

Outline is a user-friendly, centralized knowledge base for businesses. Users praise its intuitive interface, robust search, and integrations with other tools. However, some find the local installation complex and desire more advanced formatting options. It's ideal for teams seeking to streamline information access and collaboration.

  • Best for small to mid-sized businesses.

  • A good fit across various industries.


Outline features

Supported

Outline supports shared knowledge bases with collaboration, flexible sharing, and powerful search.

Supported

Outline supports real-time collaborative editing.

Supported

Outline offers a robust and efficient search engine.

Supported

Outline integrates with various apps via platforms like Zapier and Make.


Outline reviews

We've summarised 30 Outline reviews (Outline G2 reviews) and summarised the main points below.

Pros of Outline
  • Intuitive and user-friendly interface, praised for its ease of use and clean design.
  • Powerful search functionality, enabling quick access to information within the knowledge base.
  • Seamless integration with other tools, including Slack, Google Drive, and Dropbox.
  • Excellent collaboration features, including live updates and shared editing capabilities.
  • Effective for organizing and structuring information, with nested topics and subtopics.
Cons of Outline
  • Difficult to install locally, with numerous prerequisites and a complex setup process.
  • Limited advanced formatting options, especially for tables and custom styles.
  • Mobile app functionality is less robust than the desktop version.
  • Occasional performance issues, such as slow response times when embedding Google Docs or Sheets.

Outline pricing

The commentary is based on 3 reviews from Outline G2 reviews.

Outline's pricing is generally considered affordable, especially for personal use. However, some users feel the cost could be lower for basic outlining features. Others mention the free and open access as a key benefit.

See the Outline pricing page.

  • Outline has a free trial.

Cloud
$10 per month

Unlimited docs + version history, Realtime collaborative editing, Commenting + @mentions, AI question answering, Multi-language translation, SSO authentication

Cloud
$79 per month

Unlimited docs + version history, Realtime collaborative editing, Commenting + @mentions, AI question answering, Multi-language translation, SSO authentication, 20+ integrations (inc Zapier), Templating, Groups + user permissions, API + webhooks, Security audit log, Email support

Cloud
$249 per month

Unlimited docs + version history, Realtime collaborative editing, Commenting + @mentions, AI question answering, Multi-language translation, SSO authentication, 20+ integrations (inc Zapier), Templating, Groups + user permissions, API + webhooks, Security audit log, Email support

Cloud
Custom

Contact sales for pricing.


Outline alternatives

  • Logo of Microsoft OneNote
    outline vs Microsoft OneNote
    Your digital notebook: capture, organize, and share anything.
    Read more
  • Logo of Archbee
    Archbee
    Build beautiful, smart docs for your team and your users.
    Read more
  • Logo of KnowledgeOwl
    KnowledgeOwl
    Customizable knowledge base for teams and customer self-service.
    Read more
  • Logo of BoostHQ
    BoostHQ
    Share and grow company knowledge, boosting team alignment.
    Read more
  • Logo of Guru
    Guru
    Company wiki, AI-powered search, and knowledge sharing for teams.
    Read more
  • Logo of Helpjuice
    Helpjuice
    Build a searchable knowledge base for customers and employees.
    Read more

Outline FAQ

  • What is Outline and what does Outline do?

    Outline is a centralized knowledge base software for businesses. It offers a user-friendly platform for organizing company information, enabling real-time collaboration, powerful search, and integrations with other work tools. It's designed for easy access and sharing, both internally and externally.

  • How does Outline integrate with other tools?

    Outline integrates with various apps through platforms like Zapier and Make, enabling connections with other tools in your workflow. This includes popular options such as Slack, Google Drive, and Dropbox, facilitating seamless information sharing and collaboration.

  • What the main competitors of Outline?

    Top alternatives to Outline include Confluence, Archbee, and Notion. Confluence is a collaborative workspace for teams, Archbee focuses on creating and managing company information, while Notion offers an all-in-one workspace for organizing information and projects. Other similar tools include IT Glue and Guru.

  • Is Outline legit?

    Yes, Outline is a legitimate software tool for organizing company information. It's praised for its user-friendly interface, powerful search, and integrations. However, potential users should be aware of the complex local installation and limited advanced formatting options.

  • How much does Outline cost?

    Outline's cloud-based plans start at $10/month for small teams, $79/month for mid-sized teams, and $249/month for larger teams. Contact sales for pricing for teams over 200 users. A 30-day free trial is available.

  • Is Outline customer service good?

    Customer reviews on Outline's customer service are mixed. Some users mention a difficult hiring process and rude staff. However, others praise the platform's ease of use, helpful support, and productivity-enhancing features, indicating positive experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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