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Paragon

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Company health

Employee growth
2% increase in the last year
Web traffic
21% increase in the last quarter
Financing
February 2024 - $2B

Ratings

G2
4.9/5
(6)
Glassdoor
3.7/5
(1107)

Paragon description

Paragon (now Aptean Home Delivery) is a software solution designed for businesses that manage home deliveries. It helps companies offer customers flexible delivery time slots while ensuring those options are efficient for their fleet. The software optimizes delivery routes, provides real-time tracking, and automates customer communications like updates and notifications. Paragon aims to improve delivery efficiency, reduce costs, and create a positive customer experience from ordering to delivery.


Who is Paragon best for

We find that Paragon (now Aptean Home Delivery) is ideal for businesses tackling complex delivery operations. If you're in retail, manufacturing, or consumer goods, and want to optimize last-mile delivery while boosting customer satisfaction, this could be a fit. Users particularly appreciate the real-time tracking and communication features.

  • Perfect for mid-sized to large companies (100+ employees) needing efficient last-mile delivery and customer satisfaction.

  • Great for retail, manufacturing, and consumer goods businesses aiming to optimize complex delivery operations and enhance customer experience.


Paragon features

Supported

Customer-chosen delivery windows: Allows customers to choose their delivery time slots from available, cost-effective options.

Supported

Real-time delivery tracking: Provides real-time tracking of deliveries to customers and businesses.

Supported

Automated customer communications: Automates customer communication throughout the delivery process.

Supported

Route optimization: Optimizes delivery routes to improve efficiency and reduce costs.

Supported

Modular system: Offers a modular platform that allows businesses to choose and integrate specific functionalities.

Supported

End-to-end delivery management: Manages the complete delivery process from order capture to post-delivery requirements.

Supported

System integrations: Integrates with existing business systems.


Paragon alternatives

  • Logo of MiniTool Partition Wizard
    MiniTool Partition Wizard
    Manage disk partitions, clone drives, and optimize storage.
    Read more
  • Logo of Locate2u
    Locate2u
    Real-time delivery tracking, route optimization, and happy customers.
    Read more
  • Logo of URBANTZ
    URBANTZ
    Streamlines deliveries, optimizes routes, and boosts customer satisfaction.
    Read more
  • Logo of Nash
    Nash
    Own your deliveries. Optimized routes, happy customers.
    Read more
  • Logo of Onfleet
    Onfleet
    Effortless delivery management: optimize, track, and delight customers.
    Read more
  • Logo of Sugar Sell
    Sugar Sell
    AI-powered CRM for smarter selling and happy customers.
    Read more

Paragon FAQ

  • What is Paragon and what does Paragon do?

    Paragon (now Aptean Home Delivery) streamlines home deliveries by letting customers select convenient time slots while optimizing routes for efficiency. It offers real-time tracking and automated communications, ultimately lowering costs and boosting customer satisfaction. We find that it's a great tool for businesses managing a large volume of deliveries.

  • How does Paragon integrate with other tools?

    Paragon integrates with existing business systems, though specific integrations aren't listed. We find that its modular design likely facilitates connections with various other tools, depending on your business needs. This flexibility is valuable for a seamless software experience.

  • What the main competitors of Paragon?

    We find that Locate2u, URBANTZ, Nash, and Onfleet are the main competitors to Paragon. They offer similar features like route optimization, real-time tracking, and tools to enhance customer satisfaction. While Sugar Sell is a CRM, and MiniTool Partition Wizard focuses on disk management, they don't directly compete with Paragon's core delivery management functionalities.

  • Is Paragon legit?

    Paragon, now Aptean Home Delivery, appears to be a legitimate software solution. With positive growth and generally favorable user reviews, we find it a viable option for businesses focused on optimizing their delivery operations. However, researching alternatives is always recommended.

  • How much does Paragon cost?

    I am sorry, but we do not have pricing information available for Paragon at this time.

  • Is Paragon customer service good?

    There are no customer service reviews available for Paragon. Therefore, we can't comment on the quality of their customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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