Logo of Parchment

Parchment

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Company health

Employee growth
18% decrease in the last year
Web traffic
45% increase in the last quarter
Financing
April 2019 - $66M

Ratings

G2
4.1/5
(58)
TrustPilot
1.6/5
(34)
Glassdoor
3.5/5
(109)

Parchment description

Parchment is a digital credential management platform used by schools, universities, and businesses to issue and exchange credentials such as transcripts, diplomas, and certificates. It offers a secure and efficient way to manage the entire credential process, from issuing and sending to receiving and verifying. With a large network of connected institutions, Parchment streamlines credential exchange, reduces processing times, and ensures data privacy and security. It is widely used in K-12, higher education, and various industries for secure and efficient credential management.


Who is Parchment best for

Parchment is a digital credential management platform ideal for K-12 schools, districts, higher education institutions, and businesses. Users love its streamlined process and excellent customer support. However, some have noted difficulties updating recipient information and limited platform customization. Parchment offers digital badges, social media integration, and digital signatures.

  • Best fit for small to medium-sized businesses.

  • Ideal for educational institutions.


Parchment features

Supported

Parchment supports creating and issuing digital badges.

Supported

Recipients can share their credentials on social media.

Supported

Parchment secures academic documents with digital signatures, ensuring authenticity.

Supported

Parchment supports credential verification through its secure platform.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.87

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Rather positive
+0.6

Parchment reviews

We've summarised 91 Parchment reviews (Parchment TrustPilot reviews and Parchment G2 reviews) and summarised the main points below.

Pros of Parchment
  • Streamlined and efficient process for sending transcripts and diplomas.
  • Excellent and responsive customer support, especially Lynne.
  • Wide range of solutions for different academic programs.
  • Easy to use interface for both students and administrators.
  • Convenient online platform eliminates manual printing and mailing.
Cons of Parchment
  • Difficult to update recipient information after submission, such as student addresses.
  • Printed diplomas are sometimes misaligned.
  • Transcript orders are sometimes marked as fulfilled but not actually sent.
  • Short inactivity timeout leads to frequent logouts.
  • Limited customization options for the look and feel of the platform.

Parchment pricing

The commentary is based on 7 reviews from Parchment G2 reviews.

Parchment offers time-saving and efficient document management, though some reviewers mention increasing costs. Despite this, many find the service valuable due to its streamlined processes and reduced workload, outweighing the price for some users. Others mention the low cost of service for students.

Users sentiment

Rather positive
+0.5

See the Parchment pricing page.


Parchment alternatives

  • Logo of Badgr
    Badgr
    Issue, earn, and display digital badges and micro-credentials.
    Read more
  • Logo of TruScholar
    TruScholar
    Issue, manage, and verify digital credentials securely.
    Read more
  • Logo of Credly
    Credly
    Showcase and verify your skills with shareable digital badges.
    Read more
  • Logo of Certopus
    Certopus
    Issue, manage, and verify secure digital certificates on blockchain.
    Read more
  • Logo of CertifyMe
    CertifyMe
    Design, issue, and manage digital certificates and badges easily.
    Read more
  • Logo of Gataca Studio
    Gataca Studio
    Issue, manage, and verify digital IDs easily and securely.
    Read more

Parchment FAQ

  • What is Parchment and what does Parchment do?

    Parchment is a digital credential management platform for issuing and exchanging transcripts, diplomas, and certificates. It streamlines the credential process, reduces processing times, and ensures data security. Parchment offers digital signatures, credential verification, and social media integration, primarily serving educational institutions and businesses.

  • How does Parchment integrate with other tools?

    Parchment integrates with various student information systems (SIS) and learning management systems (LMS). It also offers features for social media integration, enabling recipients to share their credentials digitally. More specific integration details are limited.

  • What the main competitors of Parchment?

    Alternatives to Parchment include CertifyMe, Give My Certificate, Certifier, Badgr, TruScholar, and Certopus. These competitors offer similar features, such as digital credential creation, management, and verification, catering to various needs and preferences.

  • Is Parchment legit?

    Yes, Parchment is a legitimate platform for managing and exchanging digital credentials. It's known for its streamlined process and excellent customer support. However, users have reported difficulties updating recipient information and occasional issues with printing and delivery. Despite these challenges, Parchment remains a widely used and trusted service.

  • How much does Parchment cost?

    Parchment does not publicly disclose its pricing information. Contact their sales team for a customized quote based on your institution's specific needs and the services you require.

  • Is Parchment customer service good?

    Parchment's customer service receives generally positive feedback, with users praising the helpful and responsive support staff. While some encounter delayed responses and prefer phone support over email, many highlight the excellent service and proactive communication from their account managers. However, some negative reviews mention a lack of accountability and slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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