Logo of PayHOA

PayHOA

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Last updated on

Company health

Employee growth
43% increase in the last year
Web traffic
14% decrease in the last quarter
Financing
January 2024 - $28M

Ratings

G2
4.6/5
(33)
Capterra
4.5/5
(181)

PayHOA description

PayHOA is a cloud-based software designed for managing homeowner associations (HOAs). It offers a comprehensive suite of tools, including online payments, accounting, budgeting, communication features like mass emails and message boards, violation tracking, document storage, and more. Geared towards both self-managed communities and property management companies, PayHOA aims to simplify and automate HOA management tasks. It boasts a user-friendly interface and offers features like bank integrations and homeowner portals. PayHOA stands out for its free onboarding and unlimited support, offering a 30-day free trial without requiring contracts or credit card information.


Who is PayHOA best for

PayHOA is user-friendly HOA management software praised for its comprehensive features and responsive customer support. It simplifies tasks like online payments, accounting, and communication, making it ideal for self-managed communities and property managers. Some users mention discrepancies in reports and a lack of mobile app.

  • Best for small to medium-sized HOAs.

  • Ideal for real estate and property management companies.


PayHOA features

Supported

PayHOA integrates with Stripe for online payments.

Supported

PayHOA allows uploading and organizing documents, including transaction-related ones.

Supported

PayHOA supports email, SMS, and voice calls for community-wide or targeted group communication.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

PayHOA reviews

We've summarised 214 PayHOA reviews (PayHOA GetApp reviews, PayHOA Capterra reviews and PayHOA G2 reviews) and summarised the main points below.

Pros of PayHOA
  • User-friendly interface and easy navigation
  • Excellent and responsive customer support
  • Comprehensive features for HOA management
  • Regular updates and new features implementation
  • Cost-effective, especially compared to hiring a management company
Cons of PayHOA
  • Discrepancies in reports, requiring fixes
  • Lack of a mobile app
  • Limited invoice customization options
  • Delayed payment processing (5-7 business days)
  • Difficult to track capital expense projects/loan payoff

PayHOA pricing

The commentary is based on 31 reviews from PayHOA Capterra reviews and PayHOA G2 reviews.

PayHOA is praised for its affordability, especially by smaller HOAs seeking alternatives to costly property management companies. Users appreciate its cost-effectiveness and reasonable pricing, highlighting the value it provides for its features. Some users mention minor frustrations with additional fees for certain features, but overall the pricing sentiment is positive.

Users sentiment

Strongly positive
+1

See the PayHOA pricing page.


PayHOA alternatives

  • Logo of Condo Control
    Condo Control
    Simplifies condo management: communication, payments, and maintenance.
    Read more
  • Logo of eUnify
    eUnify
    Connect residents, simplify management, automate community tasks.
    Read more
  • Logo of Condo Manager
    Condo Manager
    Streamlines condo management: accounting, communication, maintenance.
    Read more
  • Logo of Enumerate Central
    Enumerate Central
    Streamlines community management with unified accounting, communication, and operations.
    Read more
  • Logo of Vantaca
    Vantaca
    Community association management made simple, efficient, and transparent.
    Read more
  • Logo of ONR App
    ONR App
    Connect residents, simplify HOA management, boost satisfaction.
    Read more

PayHOA FAQ

  • What is PayHOA and what does PayHOA do?

    PayHOA is cloud-based software designed for homeowner association (HOA) management. It offers tools for online payments, accounting, budgeting, communication, violation tracking, and document storage. A user-friendly interface simplifies HOA tasks, making it suitable for self-managed communities and property managers.

  • How does PayHOA integrate with other tools?

    PayHOA integrates with Stripe for online payment processing. It also supports document uploads, including those related to transactions. For communication, PayHOA integrates email, SMS, and voice call functionalities.

  • What the main competitors of PayHOA?

    Alternatives to PayHOA include TenantCloud, Smartwebs, and Buildium. These HOA management software solutions offer similar features such as online payments, accounting, and communication tools. While TenantCloud focuses on landlords, Smartwebs and Buildium cater specifically to HOA management.

  • Is PayHOA legit?

    PayHOA appears to be a legitimate option for HOA management. User reviews praise its user-friendly interface and excellent customer support. Features like online payments and communication tools enhance HOA operations. A free trial is available for those wanting to explore PayHOA's suitability and safety.

  • How much does PayHOA cost?

    I cannot find pricing information for PayHOA. Contact PayHOA directly to determine whether the product is worth the investment for your specific needs.

  • Is PayHOA customer service good?

    PayHOA's customer service receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and willingness to implement user suggestions. While occasional glitches are reported, customer support is readily available to resolve these issues efficiently.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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