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PortalGuard

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Company health

Employee growth
1% decrease in the last year
Web traffic
19% decrease in the last quarter
Financing
July 2023 - $7M

Ratings

G2
4.4/5
(53)
Glassdoor
3.0/5
(8)

PortalGuard description

PortalGuard is a cloud-based security software that helps businesses manage employee access to company systems and applications. It offers various features like multi-factor authentication (requiring multiple forms of verification to access an account), single sign-on (allowing access to multiple applications with one login), and self-service password reset. Used by businesses for over 20 years, it aims to simplify user access while improving security and reducing IT overhead.


Who is PortalGuard best for

PortalGuard offers robust access management and security features like MFA, SSO, and self-service password reset. Users praise its excellent customer support and flexible authentication options, while some note difficulties with UI customization and initial SSO setup complexity. Ideal for enterprise-level organizations prioritizing secure access control.

  • Best for enterprise companies.

  • Suitable for various industries, especially those focused on security like education, government, and healthcare.


PortalGuard features

Supported

PortalGuard supports Single Sign-On (SSO) for various applications using open standards like SAML and OAuth.

Supported

PortalGuard prioritizes identity and context with adaptive authentication and identity governance.

Supported

PortalGuard supports hardware token authentication, including YubiKey, FIDO U2F, FIDO2, and RSA SecurID.

Supported

PortalGuard supports MFA with various methods like biometrics, OTP, and push notifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+0.8

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Rather positive
+0.67

Scalability

Strongly positive
+1

PortalGuard reviews

We've summarised 53 PortalGuard reviews (PortalGuard G2 reviews) and summarised the main points below.

Pros of PortalGuard
  • Excellent and responsive customer support, consistently praised.
  • Flexible and highly customizable authentication options, including various MFA methods.
  • Reliable self-service password reset functionality reduces helpdesk workload.
  • Seamless SSO integration with diverse applications and systems, including IBM Notes and Domino.
  • Cost-effective solution compared to competitors, offering good value for its features.
Cons of PortalGuard
  • Difficult UI customization: Requires manual code editing for branding and layout changes.
  • Password changes through the helpdesk may not sync across all connected Active Directories.
  • Initial SSO setup can be complex and time-consuming.
  • Limited control and documentation for the cloud-based version compared to on-premise.
  • SMS functionality requires a separate, costly third-party integration.

PortalGuard pricing

The commentary is based on 9 reviews from PortalGuard G2 reviews.

PortalGuard is considered a cost-effective solution, especially compared to competitors, offering excellent value for its features. While some users mention added costs for SMS services and the existence of less expensive alternatives, many highlight its affordability and substantial ROI.

Users sentiment

Rather positive
+0.6

PortalGuard alternatives

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    OneLog
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    OneLogin
    Secure login portal for all apps, boosting productivity and safety.
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  • Logo of CyLock
    CyLock
    Secure logins, easy access, protects your business.
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  • Logo of LogMeOnce
    LogMeOnce
    Secure password management and single sign-on made easy.
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  • Logo of Oracle Identity Cloud Service
    Oracle Identity Cloud Service
    Secure cloud access: single sign-on, protects apps and data.
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  • Logo of Kinde
    Kinde
    Effortless user logins and secure identity management.
    Read more

PortalGuard FAQ

  • What is PortalGuard and what does PortalGuard do?

    PortalGuard is a cloud-based security software simplifying user access management. It offers multi-factor authentication, single sign-on, and self-service password reset, enhancing security and reducing IT overhead for businesses, especially in education, government, and healthcare.

  • How does PortalGuard integrate with other tools?

    PortalGuard integrates with various applications using open standards like SAML and OAuth, enabling single sign-on (SSO). It also supports hardware token authentication methods such as YubiKey, FIDO U2F, FIDO2, and RSA SecurID. This allows for flexible and secure access management across different systems.

  • What the main competitors of PortalGuard?

    Top alternatives to PortalGuard include JumpCloud, CyberArk Workforce Identity, and IBM Security Verify. These competitors offer similar features such as single sign-on, multi-factor authentication, and streamlined user access management. Other options like Keeper, Stytch, and Rippling provide related security and access management capabilities.

  • Is PortalGuard legit?

    PortalGuard is a legitimate cloud-based security software used by businesses for over 20 years. It offers multi-factor authentication, single sign-on, and self-service password reset, enhancing security and simplifying user access. Positive reviews highlight excellent customer support and flexible authentication options.

  • How much does PortalGuard cost?

    PortalGuard pricing is not publicly available. Contact PortalGuard directly to obtain a quote and determine if its features are worth the investment for your specific needs.

  • Is PortalGuard customer service good?

    PortalGuard customer support receives positive feedback, described as "excellent," "responsive," and "helpful." Users particularly appreciate the support team's knowledge and willingness to assist with various issues, including complex configurations and troubleshooting. While some initial setup challenges were noted, support staff availability helped resolve these issues effectively.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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