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PortPro description
PortPro is a cloud-based transportation management system (TMS) designed specifically for the drayage industry. It helps drayage trucking companies and freight brokers manage their operations more efficiently. The platform offers features that streamline tasks, improve communication with customers, and provide real-time visibility into shipments. PortPro aims to help businesses save time, reduce costs, and improve customer satisfaction. It caters to both small and large companies and offers specialized solutions for trucking companies, freight brokers, or businesses operating as both.
Who is PortPro best for
PortPro is a cloud-based TMS for the drayage industry. Users praise its intuitive interface, excellent customer support, and seamless port system integration. Some users mention occasional issues with driver pay features, chassis tracking, and limited reporting capabilities. It simplifies client interactions via a dedicated portal and offers automated tracking and documentation.
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Best fit for small to medium-sized businesses.
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Ideal for drayage trucking companies and freight brokers.
PortPro features
Supported PortPro offers a centralized platform to manage transportation orders, including creation, tracking, and execution. |
Supported PortPro offers a client portal with real-time tracking and document access, simplifying client interaction. |
Supported PortPro offers tools for dispatch management, load planning, and driver assignments. |
Supported PortPro supports shipment tracking with automatic updates and carrier integration. |
Supported PortPro supports carrier selection, communication, and likely performance tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
PortPro reviews
We've summarised 30 PortPro reviews (PortPro G2 reviews) and summarised the main points below.
- User-friendly and intuitive interface, praised for its modern design and ease of navigation.
- Excellent customer support, known for responsiveness and helpfulness.
- Seamless integration with port systems for efficient data retrieval and updates.
- Automated tracking and documentation features that streamline operations.
- Convenient driver app simplifies communication and dispatching.
- Driver pay features sometimes malfunction, causing delays in driver payments.
- Chassis tracking is incomplete, lacking the ability to track chassis across multiple loads and manage container dismounts/remounts.
- Limited reporting capabilities, especially for financial and operational data.
- Customer portal has low adoption rates among clients.
- Some features, such as automatic order entry and dynamic pricing, don't always function as expected and offer minimal time savings.
PortPro pricing
The commentary is based on 3 reviews from PortPro G2 reviews.
PortPro's pricing isn't directly discussed in reviews. However, users indicate its value proposition lies in streamlined dispatching, billing, and driver communication, even if some features like automated order entry and dynamic pricing haven't fully delivered on their promise for all users. Several users cite the system as an "awesome product to invest in".
Users sentiment
PortPro alternatives
ShipwellSimplified shipping management platform connecting shippers, carriers, and customers.Read more
PortPro FAQ
PortPro is a cloud-based TMS for the drayage industry. It streamlines drayage operations for trucking companies and freight brokers, offering shipment tracking, client portals, and carrier management. This improves communication, visibility, and efficiency, ultimately saving time and reducing costs.
What is PortPro and what does PortPro do?
PortPro is a cloud-based TMS for the drayage industry. It streamlines drayage operations for trucking companies and freight brokers, offering shipment tracking, client portals, and carrier management. This improves communication, visibility, and efficiency, ultimately saving time and reducing costs.
PortPro integrates with port systems for efficient data retrieval and updates. It also offers a client portal for real-time tracking and document access, and a convenient driver app to simplify communication and dispatching. However, some users report that the customer portal has low adoption rates.
How does PortPro integrate with other tools?
PortPro integrates with port systems for efficient data retrieval and updates. It also offers a client portal for real-time tracking and document access, and a convenient driver app to simplify communication and dispatching. However, some users report that the customer portal has low adoption rates.
Alternatives to PortPro include GoComet, Alvys, and SuperProcure. These transportation management systems offer similar features for managing drayage and freight operations, including shipment tracking, carrier management, and client portals. GoComet focuses on AI-powered insights, while Alvys emphasizes ease of use and automation. SuperProcure caters to larger companies with its freight bidding marketplace.
What the main competitors of PortPro?
Alternatives to PortPro include GoComet, Alvys, and SuperProcure. These transportation management systems offer similar features for managing drayage and freight operations, including shipment tracking, carrier management, and client portals. GoComet focuses on AI-powered insights, while Alvys emphasizes ease of use and automation. SuperProcure caters to larger companies with its freight bidding marketplace.
PortPro appears legitimate, boasting a user-friendly interface and excellent customer support. G2 gives it a 4.8/5, reflecting its positive reputation. However, some users report issues with driver pay features and limited reporting capabilities. Consider these factors when assessing if PortPro is safe and right for you.
Is PortPro legit?
PortPro appears legitimate, boasting a user-friendly interface and excellent customer support. G2 gives it a 4.8/5, reflecting its positive reputation. However, some users report issues with driver pay features and limited reporting capabilities. Consider these factors when assessing if PortPro is safe and right for you.
PortPro does not publicly disclose its pricing information. Contact PortPro directly to obtain product pricing details and determine if it's worth the investment for your needs.
How much does PortPro cost?
PortPro does not publicly disclose its pricing information. Contact PortPro directly to obtain product pricing details and determine if it's worth the investment for your needs.
PortPro's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly mentioning a dedicated representative. While some find the support process too scripted or basic at times, the overall sentiment towards customer service is favorable.
Is PortPro customer service good?
PortPro's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly mentioning a dedicated representative. While some find the support process too scripted or basic at times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.