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ProcessMaker description
ProcessMaker helps you design and automate your company's processes, like approvals or onboarding. It works for simple or complex tasks and connects with your existing software. With its visual, no-code approach, anyone can build processes without technical skills. ProcessMaker aims to improve efficiency, visibility, and data insights, helping your teams operate more smoothly and make better decisions.
Who is ProcessMaker best for
ProcessMaker is a low-code platform ideal for mid-size to large organizations in finance, IT, or higher education. Users praise its ease of use and implementation, along with robust customization and integrations. However, some have noted slow performance and occasional bugs. If your organization needs to automate complex workflows and connect disparate systems, ProcessMaker offers a flexible solution with responsive customer support.
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Best fit for mid-size to large businesses.
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Ideal for finance, IT, and higher education.
ProcessMaker features
Supported ProcessMaker integrates business processes and offers Intelligent Document Processing, which automates data extraction. |
Supported ProcessMaker supports low-code development with visual interfaces and pre-built components. |
Supported ProcessMaker automates routine tasks and streamlines workflows with its drag-and-drop interface and AI tools. |
Supported ProcessMaker supports AI-powered document automation through its Intelligent Document Processing (IDP) features. |
Supported ProcessMaker supports digital forms with dynamic features and calculations through Dynaforms. |
Supported ProcessMaker supports reporting and analytics with customizable dashboards and data visualization. |
Supported ProcessMaker supports extensive integrations using connectors, enabling data exchange and workflow automation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
ProcessMaker reviews
We've summarised 291 ProcessMaker reviews (ProcessMaker G2 reviews) and summarised the main points below.
- Easy to use and implement, with a low-code approach and drag-and-drop interface.
- Flexible and customizable, allowing for complex process automation and integration with existing systems.
- Helpful and responsive customer support.
- Cost-effective, especially compared to enterprise applications like SAP.
- Strong scripting capabilities for advanced customization.
- Slow performance, especially with complex processes or numerous cases.
- Bugs and malfunctions, particularly after version upgrades, including issues with notifications and timers.
- Limited UI customization options and an outdated interface.
- Difficult LDAP synchronization and integration issues.
- Complicated reporting and KPI configuration, especially for complex processes.
ProcessMaker pricing
The commentary is based on 14 reviews from ProcessMaker G2 reviews.
While ProcessMaker offers a free community edition, reviews often cite the enterprise pricing as a concern, particularly for small to medium-sized businesses. Some users have explored alternative solutions due to cost, while others see value in upgrading for enhanced features like Active Directory integration.
See the ProcessMaker pricing page.
ProcessMaker alternatives
processmaker vs BonitaOpen-source process automation: build, deploy, and manage workflows visually.Read more
ProcessMaker FAQ
ProcessMaker is a low-code platform for building and automating workflows, from simple approvals to complex processes. It offers a visual interface, integrations with existing software, and aims to boost efficiency and data insights for better decision-making. It's ideal for mid-size to large organizations.
What is ProcessMaker and what does ProcessMaker do?
ProcessMaker is a low-code platform for building and automating workflows, from simple approvals to complex processes. It offers a visual interface, integrations with existing software, and aims to boost efficiency and data insights for better decision-making. It's ideal for mid-size to large organizations.
ProcessMaker integrates with various tools using connectors, facilitating data exchange and workflow automation with your existing systems. This allows for seamless integration with various business applications, enhancing efficiency and data insights.
How does ProcessMaker integrate with other tools?
ProcessMaker integrates with various tools using connectors, facilitating data exchange and workflow automation with your existing systems. This allows for seamless integration with various business applications, enhancing efficiency and data insights.
Top ProcessMaker competitors include MuleSoft Automation, Camunda, Tines, and monday.com. These alternatives offer similar features such as workflow automation, low-code development, and integrations, catering to businesses seeking process improvement solutions.
What the main competitors of ProcessMaker?
Top ProcessMaker competitors include MuleSoft Automation, Camunda, Tines, and monday.com. These alternatives offer similar features such as workflow automation, low-code development, and integrations, catering to businesses seeking process improvement solutions.
Yes, ProcessMaker is a legitimate software. It's known for its ease of use and implementation, along with flexible customization. However, some users have reported slow performance and occasional bugs. Consider these factors when evaluating if ProcessMaker is safe and right for your needs.
Is ProcessMaker legit?
Yes, ProcessMaker is a legitimate software. It's known for its ease of use and implementation, along with flexible customization. However, some users have reported slow performance and occasional bugs. Consider these factors when evaluating if ProcessMaker is safe and right for your needs.
I cannot find pricing information for ProcessMaker. Contact ProcessMaker directly for product pricing details and assess if it's worth the investment for your needs.
How much does ProcessMaker cost?
I cannot find pricing information for ProcessMaker. Contact ProcessMaker directly for product pricing details and assess if it's worth the investment for your needs.
ProcessMaker receives positive feedback for its customer support. Users describe the support team as "helpful," "responsive," and "willing to help." While some mention difficulties with the product itself, the support team's dedication is consistently praised.
Is ProcessMaker customer service good?
ProcessMaker receives positive feedback for its customer support. Users describe the support team as "helpful," "responsive," and "willing to help." While some mention difficulties with the product itself, the support team's dedication is consistently praised.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.