Logo of Protonmail

Protonmail

LinkedIn Twitter

Last updated on

Company health

Employee growth
24% increase in the last year
Web traffic
1% increase in the last quarter

Ratings

G2
4.4/5
(127)

Protonmail description

ProtonMail is an email service focused on privacy and security. It offers end-to-end encryption, meaning your emails are unreadable to anyone but the sender and recipient. This makes ProtonMail a good choice for businesses handling sensitive information, as it adds an extra layer of protection against data breaches and cyberattacks.


Who is Protonmail best for

ProtonMail is a secure email service ideal for businesses and individuals prioritizing privacy. Users praise its end-to-end encryption and user-friendly interface, while some note limited storage in the free plan. Consider ProtonMail if secure communication is paramount, especially if you work in healthcare, education, or software.

  • Best for small to medium-sized businesses needing secure communication.

  • Ideal for Healthcare, Education, Software, Marketing, and Automotive industries.


Protonmail features

Supported

ProtonMail supports two-factor authentication using authenticator apps and security keys.

Supported

ProtonMail offers robust key management, including generation, export, import, and access control.

Supported

ProtonMail automatically encrypts emails between ProtonMail users.

Supported

ProtonMail supports end-to-end encryption for emails between its users and offers password-protected emails for external recipients.


Protonmail reviews

We've summarised 127 Protonmail reviews (Protonmail G2 reviews) and summarised the main points below.

Pros of Protonmail
  • End-to-end encryption ensures email confidentiality.
  • Strong privacy focus due to Swiss jurisdiction.
  • Easy integration with other services like Gmail.
  • User-friendly and simple interface.
  • Good customer support.
Cons of Protonmail
  • Limited storage space in the free plan.
  • Lack of advanced features compared to other email providers.
  • Search functionality limited to sender addresses, not email content.
  • Limited cloud storage compared to other providers.
  • End-to-end encryption not always practical when communicating with users on other email platforms.

Protonmail pricing

The commentary is based on 14 reviews from Protonmail G2 reviews.

ProtonMail's free plan has limited storage, prompting many users to upgrade to paid plans for more space and features. While some consider the premium pricing high, others find it affordable for the enhanced security and privacy offered. ProtonMail is generally viewed as a good value for businesses needing secure email.

Users sentiment

Strongly negative
-1

Protonmail alternatives

  • Logo of Virtru
    Virtru
    Securely share and control your sensitive data everywhere.
    Read more
  • Logo of Paubox
    Paubox
    Seamless, secure email for healthcare. HIPAA compliant, no patient portals.
    Read more
  • Logo of Mailfence
    Mailfence
    Secure and private email, calendar, and documents. European-based.
    Read more
  • Logo of Thunderbird
    Thunderbird
    Free, open-source email client. Privacy-focused. Customizable.
    Read more
  • Logo of Virtru Email Encryption
    Virtru Email Encryption
    Read more
  • Logo of EmailOpen
    EmailOpen
    Securely send, track, and manage business emails at scale.
    Read more

Protonmail FAQ

  • What is Protonmail and what does Protonmail do?

    ProtonMail is a secure email provider prioritizing privacy. It uses end-to-end encryption, ensuring only the sender and recipient can read emails. This, along with its user-friendly interface, makes it ideal for individuals and businesses handling sensitive information.

  • How does Protonmail integrate with other tools?

    ProtonMail integrates easily with other services like Gmail, offering a user-friendly experience. However, end-to-end encryption is sometimes less practical when communicating outside the ProtonMail network.

  • What the main competitors of Protonmail?

    Top ProtonMail competitors include Canary Mail, Mailfence, Tutanota, and Posteo. These alternatives offer similar end-to-end encryption and focus on privacy, with varying features and pricing.

  • Is Protonmail legit?

    Yes, ProtonMail is a legitimate and safe email provider. Known for its strong security and privacy features, ProtonMail uses end-to-end encryption, ensuring your emails remain private. Users appreciate its user-friendly interface and easy integration with other services.

  • How much does Protonmail cost?

    ProtonMail offers a free plan. Paid plans include Plus ($5/month), Professional ($8/month), and Visionary ($30/month). Whether ProtonMail is worth it depends on your specific email privacy and security needs.

  • Is Protonmail customer service good?

    ProtonMail's customer support receives mixed reviews. While some users praise its helpfulness, others express frustration with slow response times and a lack of phone support. Overall, email-based support is available, but responsiveness can vary.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.