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Red Points description
Red Points is a brand protection software that uses AI to find and remove fake products, websites, and social media accounts that infringe on your brand. It scans marketplaces, social media, websites, and more to protect your revenue and reputation. Their software automatically enforces takedowns and offers a revenue recovery program to recoup lost revenue. Red Points is a good option for large brands with significant online sales who are looking for a comprehensive solution to manage brand abuse.
What companies are using Red Points?
Who is Red Points best for
Red Points protects large brands with significant online sales from counterfeits and brand abuse. They offer automated takedowns, revenue recovery, and trademark monitoring. While some users praise the efficient reporting and proactive monitoring, others mention inaccurate takedowns and slow customer support. Consider Red Points if your brand needs comprehensive online protection but be prepared to potentially address occasional inaccuracies.
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Ideal for medium to large businesses (101+ employees), especially large enterprises.
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Particularly well-suited for E-commerce, Retail, and Consumer Goods brands.
Red Points features
Supported Red Points uses AI to find and remove counterfeit products from online marketplaces. |
Supported Red Points detects and takes down fake websites that impersonate your brand. |
Supported Red Points removes fraudulent social media accounts and content. |
Supported Red Points stops piracy and protects copyrighted material. |
Supported Red Points manages and protects brand domains. |
Supported Red Points offers a revenue recovery program to recoup lost revenue. |
Supported Red Points monitors trademarks for infringements. |
Red Points reviews
We've summarised 63 Red Points reviews (Red Points Software Advice reviews, Red Points TrustPilot reviews, Red Points Capterra reviews and Red Points G2 reviews) and summarised the main points below.
- Efficiently manages brand infringement reports across various platforms.
- Automated takedown process saves time and resources.
- Proactive monitoring helps protect brand reputation and revenue.
- User-friendly interface and easy navigation.
- Excellent customer support and account management (from some users).
- Inaccurate counterfeit claims lead to takedowns of legitimate products.
- Slow response times and lack of communication from customer support.
- Difficulty getting incorrectly flagged listings reinstated.
- Lack of transparency on why some listings are not removed.
- Aggressive tactics targeting authorized resellers and small businesses.
Red Points pricing
The commentary is based on 3 reviews from Red Points Capterra reviews, Red Points Software Advice reviews and Red Points TrustPilot reviews.
Red Points' pricing is a point of contention. Some users feel it's expensive and inflexible, citing difficulties with contract cancellations and ongoing billing issues. Others find the pricing justified, citing significant returns on investment and protection against lost revenue from counterfeits.
Users sentiment
See the Red Points pricing page.
Red Points alternatives
Proofpoint Web Domain Fraud MonitoringStops brand fraud by monitoring suspicious websites and social media.Read more
Mimecast Brand Exploit ProtectStops fake websites and emails that steal your brand and data.Read more
Red Points FAQ
Red Points is a brand protection software leveraging AI to detect and remove counterfeit products, fraudulent websites, and social media infringements. It protects brand revenue and reputation through automated takedowns and a revenue recovery program. Red Points is ideal for large brands with significant online sales.
What is Red Points and what does Red Points do?
Red Points is a brand protection software leveraging AI to detect and remove counterfeit products, fraudulent websites, and social media infringements. It protects brand revenue and reputation through automated takedowns and a revenue recovery program. Red Points is ideal for large brands with significant online sales.
Red Points integrates with major marketplaces, social media platforms, and e-commerce websites. This enables automated detection and takedown of infringements. They also offer API access for custom integrations.
How does Red Points integrate with other tools?
Red Points integrates with major marketplaces, social media platforms, and e-commerce websites. This enables automated detection and takedown of infringements. They also offer API access for custom integrations.
MarqVision is a key competitor, also leveraging AI for brand protection. BrandMonitor offers similar brand protection services both on and offline. Other alternatives include Optery, Keeper, and Agency, though these focus on different aspects of digital security.
What the main competitors of Red Points?
MarqVision is a key competitor, also leveraging AI for brand protection. BrandMonitor offers similar brand protection services both on and offline. Other alternatives include Optery, Keeper, and Agency, though these focus on different aspects of digital security.
Yes, Red Points is a legitimate brand protection software. It helps businesses combat counterfeits and online brand abuse. However, some users report issues with inaccurate takedowns and slow customer support. Consider these factors when evaluating if Red Points is safe for your needs.
Is Red Points legit?
Yes, Red Points is a legitimate brand protection software. It helps businesses combat counterfeits and online brand abuse. However, some users report issues with inaccurate takedowns and slow customer support. Consider these factors when evaluating if Red Points is safe for your needs.
Red Points doesn't publicly disclose pricing for its brand protection, anti-piracy, and other solutions. Pricing is customized based on the specific infringement type, platform, and individual business needs, so contact Red Points directly for a quote.
How much does Red Points cost?
Red Points doesn't publicly disclose pricing for its brand protection, anti-piracy, and other solutions. Pricing is customized based on the specific infringement type, platform, and individual business needs, so contact Red Points directly for a quote.
Customer service reviews for Red Points are mixed. While some praise the excellent support and responsiveness, others cite slow response times and poor communication, especially regarding incorrect takedown claims. Some users find the customer service agents helpful and supportive.
Is Red Points customer service good?
Customer service reviews for Red Points are mixed. While some praise the excellent support and responsiveness, others cite slow response times and poor communication, especially regarding incorrect takedown claims. Some users find the customer service agents helpful and supportive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.