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Reef.ai

LinkedIn

Last updated on

Company health

Employee growth
107% increase in the last year
Web traffic
226% increase in the last quarter
Financing
December 2022 - $5M

Ratings

G2
5.0/5
(2)

Reef.ai description

Reef.ai is a customer relationship management tool that uses artificial intelligence to predict and improve revenue-related outcomes. It connects to your existing customer data to generate risk scores for outcomes like churn, upgrades, and renewals. Reef.ai then provides specific recommendations and tracks your team's actions based on those recommendations. This helps businesses focus their efforts on the most impactful customer interactions, aiming to increase revenue and customer satisfaction.


Who is Reef.ai best for

Reef.ai is a customer relationship management (CRM) tool leveraging AI to predict and improve revenue outcomes. It connects to existing customer data, generates risk scores for churn, upgrades, and renewals, and offers recommendations. Reef.ai is best for medium to large businesses in the software, IT, and telecommunications sectors seeking to enhance customer satisfaction and revenue.

  • Ideal for medium-sized businesses and large enterprises (101+ employees).

  • Particularly well-suited for the software, IT, and telecommunications industry.


Reef.ai features

Supported

Reef.ai offers AI-driven cross-selling and upselling recommendations based on customer behavior.

Supported

Reef.ai offers data-driven insights and recommended actions to improve customer experience and reduce churn.

Supported

Reef.ai offers tools and strategies to identify at-risk customers and prevent churn.

Supported

Reef.ai offers a holistic view of customer interactions and revenue performance analysis, enabling data-driven decisions.


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Reef.ai FAQ

  • What is Reef.ai and what does Reef.ai do?

    Reef.ai is a customer relationship management (CRM) tool leveraging AI to predict and enhance revenue outcomes. It integrates with existing customer data, generates risk scores for churn and renewals, and offers recommendations to improve customer interactions and boost revenue and customer satisfaction. It's ideal for medium to large businesses.

  • How does Reef.ai integrate with other tools?

    Reef.ai connects to your existing customer data sources. It leverages this data to provide AI-powered recommendations and track team actions based on those recommendations. Further integration details are not available.

  • What the main competitors of Reef.ai?

    Top alternatives to Reef.ai include Totango, Hook, Sturdy, and ZapScale. These platforms offer similar functionalities, such as customer health scoring, churn prediction, and revenue optimization. They cater to businesses seeking to improve customer success and drive growth.

  • Is Reef.ai legit?

    Yes, Reef.ai appears to be a legitimate software. It's designed for medium to large businesses, especially in software, IT, and telecommunications, aiming to improve revenue outcomes. With positive ratings and features focused on customer churn reduction and revenue improvement, Reef.ai seems like a safe choice for businesses looking to enhance customer relationships.

  • How much does Reef.ai cost?

    I couldn't find pricing details for Reef.ai. For the most current pricing information, it's best to visit their website directly or contact their sales team.

  • Is Reef.ai customer service good?

    Customers praise Reef.ai's customer service team for their responsiveness, helpfulness, and willingness to customize the platform. Users appreciate the team's proactive approach to sharing best practices and quickly implementing new features. They consider the support a key strength of the platform.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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