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ReturnLogic

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Company health

Employee growth
36% decrease in the last year
Web traffic
27% decrease in the last quarter
Financing
May 2022 - $12M

Ratings

G2
4.7/5
(14)

ReturnLogic description

ReturnLogic is a software platform designed to streamline the product return process for ecommerce businesses. It provides a branded online portal for customers to initiate returns, manages exchanges and warranties, and automates return processing for warehouses. ReturnLogic integrates with ecommerce platforms, provides data insights into return costs, and offers tools for optimizing return policies for improved profitability.


Who is ReturnLogic best for

ReturnLogic helps growing e-commerce businesses streamline their product returns, offering a branded online portal for customers to initiate returns, manage exchanges and warranties, and automate return processing. This reduces return costs and improves profitability. ReturnLogic integrates with e-commerce platforms and offers data insights.

  • Best for small to mid-sized businesses seeking streamlined returns.

  • Ideal for e-commerce businesses aiming to optimize returns and boost profits.


ReturnLogic features

Supported

ReturnLogic offers return status tracking for both merchants and customers.

Supported

ReturnLogic offers a self-service customer return portal for initiating and managing returns.

Supported

ReturnLogic supports exchanges, likely including size and color, to improve customer experience.

Supported

ReturnLogic supports warranty management, including registration, claims, and repairs.

Supported

ReturnLogic automates returns initiation, tracking, processing, and disposition decisions.


ReturnLogic pricing

See the ReturnLogic pricing page.

Usage Based
Custom

No overages, no subscription fee, advanced reporting with custom dashboards, instant exchanges and bonus credit, disposition management, and automated rules and policies.

Enterprise
Custom

Includes all Usage Based features plus dedicated success manager, prioritized support, quarterly returns reports & review meetings, white label domains, complete customization of returns portal, and dedicated returns analyst.


ReturnLogic alternatives

  • Logo of ReturnGO
    returnlogic vs ReturnGO
    Easy returns portal: happy customers, smooth operations, eco-friendly.
    Read more
  • Logo of Loop Returns
    Loop Returns
    Streamlines returns, boosts exchanges, and keeps customers happy.
    Read more
  • Logo of Claimlane
    Claimlane
    Automate product returns and warranties, gain valuable insights.
    Read more
  • Logo of ZigZag
    ZigZag
    Streamlines and simplifies e-commerce returns for happier customers.
    Read more
  • Logo of Return Prime
    Return Prime
    Automated returns for Shopify, boosting customer happiness and insights.
    Read more
  • Logo of Saara Return Reduction
    Saara Return Reduction
    Stops returns before they happen, saving e-commerce money.
    Read more

ReturnLogic FAQ

  • What is ReturnLogic and what does ReturnLogic do?

    ReturnLogic is a returns management platform that streamlines the product return process for e-commerce businesses. It offers a branded customer portal for initiating returns, manages exchanges and warranties, automates return processing, and integrates with e-commerce platforms. ReturnLogic provides data insights into return costs and offers tools to optimize return policies for increased profitability.

  • How does ReturnLogic integrate with other tools?

    ReturnLogic integrates with various ecommerce platforms, shipping carriers, and other business tools. This streamlines processes like automating return shipping labels and updating inventory systems. It also offers a branded online portal for customers to initiate returns and track their status.

  • What the main competitors of ReturnLogic?

    ReturnLogic's main competitors include ReturnGO, Loop Returns, AfterShip Returns Center, and Happy Returns. These platforms offer similar features such as streamlined return portals, automated processing, and integrations with e-commerce platforms. They aim to optimize the returns process for both businesses and customers.

  • Is ReturnLogic legit?

    Yes, ReturnLogic is a legitimate software platform for returns management. It offers features such as a branded return portal, automated processing, and integrations with e-commerce platforms. ReturnLogic aims to streamline returns, provide data insights, and improve profitability for online businesses.

  • How much does ReturnLogic cost?

    ReturnLogic's pricing is usage-based, ranging from $0.25 to $3.90 per return. They offer a free plan and a custom-priced Enterprise plan for high-growth retailers. Contact ReturnLogic for detailed enterprise pricing.

  • Is ReturnLogic customer service good?

    Customers praise ReturnLogic's user-friendly interface, helpful customer support representatives like Jerica and Brian, and efficient automation features. Some users mention that the automation system can take a day to recognize delivered items and that third-party warranty integrations could be improved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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