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Revolut

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Company health

Employee growth
39% increase in the last year
Web traffic
1% increase in the last quarter
Financing
February 2024 - $2B

Ratings

TrustPilot
4.1/5
(60)
Glassdoor
3.8/5
(3010)

Revolut description

Revolut offers global financial services including money transfers, currency exchange, and budgeting tools, primarily through a mobile app. It focuses on providing convenient and often cheaper alternatives to traditional banks, particularly for international transactions and travel. Revolut offers personal and business accounts, with features like virtual cards and expense management tools. They emphasize a modern, user-friendly interface and transparent pricing.


Who is Revolut best for

Revolut Business is a great fit for businesses of all sizes, from startups to large enterprises, looking for cost-effective international money transfers, currency exchange, and expense management. User feedback highlights the fast international money transfers and convenient mobile app. We find that those who value transparent pricing will find Revolut a good option..

  • Perfect for startups to medium-sized companies (1-1000 employees) seeking flexible, modern banking solutions with transparent pricing.

  • Suited for businesses across all industries, especially those needing international transactions and efficient expense management. No industry focus.


Revolut features

Supported

Online payments: Ability to receive payments online directly from invoices

Supported

Reporting and Dashboards: Generate reports and dashboards to visualize progress and performance.

Supported

Accounts payable: Ability to manage and track bills and payments to vendors.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Rather negative
-0.37

Ease of Use

Rather positive
+0.58

Reliability and Performance

Neutral
+0.11

Revolut reviews

We've summarised 60 Revolut reviews (Revolut TrustPilot reviews) and summarised the main points below.

Pros of Revolut
  • Fast and easy international money transfers.
  • Transparent and competitive exchange rates.
  • Convenient mobile app for managing finances.
  • Useful features like virtual cards and budgeting tools.
  • Real-time spending notifications and security alerts.
Cons of Revolut
  • Unreliable customer support with slow response times and unhelpful agents.
  • Account verification and document submission processes are problematic and prone to errors.
  • Issues with crypto transactions, including lost funds and slow processing times.
  • Difficulties contacting customer support, with limited communication channels and unresponsive agents.
  • Account closures without clear explanations or adequate support.

Revolut pricing

The commentary is based on 9 reviews from Revolut TrustPilot reviews.

We find that Revolut users appreciate the free international transactions and low fees. While some premium users see value in the paid plans, others have expressed frustration with customer service despite paying for premium tiers. Free accounts seem to be a widely praised option.

Users sentiment

Rather positive
+0.33

Revolut alternatives

  • Logo of Airwallex
    Airwallex
    Global business banking: simpler, faster, and more affordable.
    Read more
  • Logo of Qonto
    Qonto
    Modern business finance platform for seamless spending, saving, and accounting.
    Read more
  • Logo of Corpay Cross-Border
    Corpay Cross-Border
    Global payments made easy, secure, and cost-effective.
    Read more
  • Logo of PayPal
    PayPal
    Send, receive, and manage money online, simply and securely.
    Read more
  • Logo of MessageMind
    MessageMind
    AI automates customer chats, bookings, and payments across channels.
    Read more
  • Logo of Equals Money
    Equals Money
    Global business spending, simplified with multi-currency accounts and cards.
    Read more

Revolut FAQ

  • What is Revolut and what does Revolut do?

    We find Revolut to be a handy financial app offering global money transfers, currency exchange, and budgeting tools. It's a modern alternative to traditional banks, especially useful for international travel and transactions. However, we've also noted some user concerns about customer service and reliability.

  • How does Revolut integrate with other tools?

    We find Revolut primarily integrates with other tools through its open API. This allows developers to connect with Revolut's platform, enabling features like automated payments and fetching account data. There's not much information readily available about pre-built integrations with other specific tools.

  • What the main competitors of Revolut?

    We find that Revolut's main competitors include Airwallex, Qonto, Corpay Cross-Border, PayPal, and Equals Money. These alternatives offer similar financial services for individuals and businesses, focusing on features like international transfers and expense management.

  • Is Revolut legit?

    We find that Revolut can be a convenient option for international transactions. However, we've also noted numerous user reports concerning customer service and account stability. So, while the service offers attractive features, proceed with caution.

  • How much does Revolut cost?

    Unfortunately, we don't have pricing information available for Revolut right now. We recommend checking their official website for the most up-to-date details on their plans and pricing.

  • Is Revolut customer service good?

    We find that Revolut's customer service receives mixed reviews. While some users praise its helpfulness and quick resolutions, others express frustration with slow response times, unhelpful agents, and difficulty contacting support. Several users report issues with account closures and a lack of communication from Revolut.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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